[Q] Need some help

[joeyx2]

Rooted a friends note 3 so he could be free from lock down and now he wants the note 4. Tried to unroot it by using the feature in supersu and uninstalled safestrap and when i went to show him how to wipe it in stock recovery it wouldn't go to the recovery. Trying to avoid using a computer if possible and Odin back. Anything I can do?

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[joeyx2]

OK I think I know why I couldn't get into stock recovery but I have another question. Is unrooting using supersu and wiping data and factory reset good enough to send the phone back in for trade if I didn't install any roms just rooted or will I need to Odin back to stock?

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[sardonicpriest]

I generally find that it is easiest to use Odin and the stock firmware (make sure it is the right firmware for the version of android that is on the phone). It will remove root and put the phone back to the condition it was in when it was purchased.

 

[joeyx2]

OK so I used Odin and got his phone back to stock but it seemed to have deleted every photo he has taken in the past 5 months. Does anyone know of a way to get them back without having to root his phone again?

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