[Q] New FTV ... Initial setup problem

draky

Senior Member
Oct 15, 2006
106
19
38
Bay Area
So I have received a replacement FTV and I believe it to be rootable because it does not go to the German language in the beginning screen.

Problem I am having is I blocked the updates in my router and I can't complete the initial set up. It sends a lot of time on:
"We are trying to update your Amazon Fire TV but we cannot contact our services. We will keep trying. Please do not disconnect from the network or unplug the power cable."

Then it goes to a screen that says:
"Unable to update your Amazon Fire TV
Try disconnecting the power cable for a few seconds and then plugging it back in.
If that does not work, please try again later or contact us at www.amazon.com/firetvsupport."

Any idea how to get past this without the update?
Thanks for the help guys!
 

{ParanoiA}

Senior Member
Apr 20, 2011
1,043
174
0
Ocean View, NJ
I got past it by using open dns to block the update urls instead of directly blocking on router. Then after I got past it, I switched back to blocking on router directly and disabled the update program on firetv itself.
 

draky

Senior Member
Oct 15, 2006
106
19
38
Bay Area
I don't understand how opendns.com will work for this? If that works would privateinternetaccess.com also work? I normally am running pptp with them for added security as I browse or do whatever I do.
 

rbox

Recognized Developer
Apr 22, 2011
1,768
2,568
143
So I have received a replacement FTV and I believe it to be rootable because it does not go to the German language in the beginning screen.

Problem I am having is I blocked the updates in my router and I can't complete the initial set up. It sends a lot of time on:
"We are trying to update your Amazon Fire TV but we cannot contact our services. We will keep trying. Please do not disconnect from the network or unplug the power cable."

Then it goes to a screen that says:
"Unable to update your Amazon Fire TV
Try disconnecting the power cable for a few seconds and then plugging it back in.
If that does not work, please try again later or contact us at www.amazon.com/firetvsupport."

Any idea how to get past this without the update?
Thanks for the help guys!
If you are blocking the update server and get this it 99% mean it's running 51.1.0 and the first update it will take is 51.1.0.2. Then it'll try to update to the latest. If that's the case, you need to unblock the servers, let it download the update, and then when it reboots to install it, reblock them.
 

draky

Senior Member
Oct 15, 2006
106
19
38
Bay Area
If you are blocking the update server and get this it 99% mean it's running 51.1.0 and the first update it will take is 51.1.0.2. Then it'll try to update to the latest. If that's the case, you need to unblock the servers, let it download the update, and then when it reboots to install it, reblock them.
So I let the system download the first update, unplugged the ethernet line as it restarted. Then I blocked the updates sites and plugged it back in... Now I'm sitting at sw version 51.1.4.0. Guessing there's nothing I can do about it now...
 

rbox

Recognized Developer
Apr 22, 2011
1,768
2,568
143
So I let the system download the first update, unplugged the ethernet line as it restarted. Then I blocked the updates sites and plugged it back in... Now I'm sitting at sw version 51.1.4.0. Guessing there's nothing I can do about it now...
Really, there is no way to bypass a forced update... but it finally looks like they've caught on to us. Doesn't seem like good news.
 

Klaus K.

New member
Dec 11, 2014
2
0
0
Any idea how to get past this without the update?
Hi,
i have the same problem.
Trying to finish initial setup without updating firmware.
At first start, Network found and started downloading Update.
So i turned it off and blocked the updateserver at router.
But can´t pass setup this way...
 

{ParanoiA}

Senior Member
Apr 20, 2011
1,043
174
0
Ocean View, NJ
I wiped and installed latest pre-rooted software and could not get past checking for updates using blocks on router. Switched to open dns and went right through. Then I switched back to router. Just my experience.
 

draky

Senior Member
Oct 15, 2006
106
19
38
Bay Area
I know this is too late for OP, but incase someone comes across this thread looking for an answer, here is my guide to bypass the forced update:

http://www.aftvnews.com/how-to-get-passed-a-forced-software-update-on-the-amazon-fire-tv/
And looks like I may get lucky... After it was funny loaded up I immediately preformed a master reset on the device just to see if everything took or if I happened to get lucky and something didn't load right and I was right. I go in, choose my language, put in my amazon account (it knows when I put in the wrong account) and then tries to register the device and while it's doing that it's flashing back and forth with a screen that says it doesn't have network connectivity but the box still has the white light.

I plug in my old box, lights up and connects just fine. I let it sit tonight for 20 minutes and still didn't work right so I'll be calling them tomorrow to see about replacing this one. Looks like the software update maybe didn't get loaded right.
 

catk

Member
Jan 20, 2012
14
2
23
Salzburg / Austria
I got through the initial setup following AFTVnews guide. Unluckily my Gernan FTV was on 5.1.3.0 from the start on, so i can't root and use the update blocking tool. Still having the update servers blocked the FireTV is almost unusable since it complains about not having a network connection. XBMC works fine but i can't use Amazon instant video. I blocked amzdigitaldownloads.edgesuite.net
softwareupdates.amazon.com
via router. any advice what i can change to continue blocking updates, but still access Amazon content?


Gesendet von meinem SM-N9005 mit Tapatalk
 

{ParanoiA}

Senior Member
Apr 20, 2011
1,043
174
0
Ocean View, NJ
Was on whatever came before 51.1.4.0 and did full wipe and then installed 51.1.4.0 and that's when I had to use opendns. After that I just flashed 51.1.4.1 over top of it because of the requirements.
 

fxbill

Senior Member
Jan 14, 2013
118
8
0
What I've discovered is in the serial number range of the units themselves. If the unit has a serial of 7090020141....anything after that from 0 to 4 will not root....it will automatically jump to the "your unit requires an update" screen...no way around it. If the serial is 7090020141.....5 and above it will root.
I have rooted almost 100 units in the past 2 weeks and it is the same every time.... Perhaps I'm wrong....but I think not.
At this point I can look at the serial and tell you if it will root or not.
 
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