Hi,
today a friend of mine woke up with his phone (Nexus 4, 8GB, Android 4.4.4 stock) being off. When powered on, it gets stuck in the boot animation (4 coloured dots moving).
Bootloader is LOCKED on this device. Developer-Options are OFF.
Is there ANY way to recover this device without losing the data on its virtual sdcard OR backup this data?
What I've tried:
- Boot into stock recovery (PWR+DOWN - Recovery - PWR+UP) and wipe cache. Cache wiped, no effect.
- Boot maintenance mode (whatever it is called) by holding down DOWN a moment before the boot animation and a moment after boot animation... tried all, device never exits the boot animation
- use NRT to boot temporary custom recovery... A message shows up on the device in fastboot mode for <1s... I can't read it, but I guess it says it wont boot that with device locked... nothing boots
- use NRT to boot modified boot img... same as above
- Boot into stock recovery (PWR+DOWN - Recovery - PWR+UP) and select "apply update from adb". Device says I should apply updates with adb sideload. "adb devices" does not list any device. "adb sideload update.zip" says "device not found" (I generated an update.zip from stock image without userdata.img)
- "fastboot update update.zip" says "FAILED (remote: not supported in locked device)"
I've read that stock recovery with "apply update from adb" can be used to backup data, but it is not working... is this because developer options are not enabled on this device?
What options do I have now? If I use the stock image and flash it as is (including userdata.img) with "flash-all.bat", the data will be lost, right? If I use "fastboot update stock-update.zip" (didn't try it so far), which is almost the same but without "-w" option on fastboot, will the data survive even with userdata.img in the zip?
Thx so far
today a friend of mine woke up with his phone (Nexus 4, 8GB, Android 4.4.4 stock) being off. When powered on, it gets stuck in the boot animation (4 coloured dots moving).
Bootloader is LOCKED on this device. Developer-Options are OFF.
Is there ANY way to recover this device without losing the data on its virtual sdcard OR backup this data?
What I've tried:
- Boot into stock recovery (PWR+DOWN - Recovery - PWR+UP) and wipe cache. Cache wiped, no effect.
- Boot maintenance mode (whatever it is called) by holding down DOWN a moment before the boot animation and a moment after boot animation... tried all, device never exits the boot animation
- use NRT to boot temporary custom recovery... A message shows up on the device in fastboot mode for <1s... I can't read it, but I guess it says it wont boot that with device locked... nothing boots
- use NRT to boot modified boot img... same as above
- Boot into stock recovery (PWR+DOWN - Recovery - PWR+UP) and select "apply update from adb". Device says I should apply updates with adb sideload. "adb devices" does not list any device. "adb sideload update.zip" says "device not found" (I generated an update.zip from stock image without userdata.img)
- "fastboot update update.zip" says "FAILED (remote: not supported in locked device)"
I've read that stock recovery with "apply update from adb" can be used to backup data, but it is not working... is this because developer options are not enabled on this device?
What options do I have now? If I use the stock image and flash it as is (including userdata.img) with "flash-all.bat", the data will be lost, right? If I use "fastboot update stock-update.zip" (didn't try it so far), which is almost the same but without "-w" option on fastboot, will the data survive even with userdata.img in the zip?
Thx so far