[Q] No mobile or mobile data

[remco_ploeg]

Finally, after months of waiting I have received (a broken package) my Omate today. I have a hugh problem with the simcard I think. I have inserted a KPN (local carrier) card in the slot. I have booted my Phone, I had to put my pin for card in en clicked ok. But nothing after that is working from mobile signal or mobile data. The wifi is working. This my whole idea of the platform. I searched the forums, but didn't find anything. Anybody an idea? Else my (I have a windows Phone) watch is really disapointing...

Thanks

 

[mghtymse007]

Finally, after months of waiting I have received (a broken package) my Omate today. I have a hugh problem with the simcard I think. I have inserted a KPN (local carrier) card in the slot. I have booted my Phone, I had to put my pin for card in en clicked ok. But nothing after that is working from mobile signal or mobile data. The wifi is working. This my whole idea of the platform. I searched the forums, but didn't find anything. Anybody an idea? Else my (I have a windows Phone) watch is really disapointing...

Thanks

Did you check to make sure u have the correct carrier APN settings?

Sent from my HTC One_M8 using Tapatalk

 

[LeighR]

My sim card went in both ways :/ Make sure its contact side up

Sent from my LG-V500 using XDA Free mobile app

 

[trent999]

Since he had to enter his pin after rebooting, his sim is being detected and so is inserted correctly enough for that anyway. That leaves him with APN issues or radio/antenna incompatibility or incorrect assembly as possibilities to check into. Some TrueSmarts arrived to owners with the antennas either not connected or grounded against other metal components. Yes, you have to open the back to check that.

Sent from my Nexus 5 using Tapatalk

 

[remco_ploeg]

Thanks, Factory reset was the solution. The problem now have after two hours playing with it, put in the charger (with 10%), that is screen is black and doesn't come up anymore. I am really disapointing in this smartwatch. From the beginning I have problems with charging, when I charge I have to reboot and now the watch is dead..... great to spent money like this. Anybody else has this issue with the watch? I see a lot of people with blackscreens.

I have inserted even the second battery, but in for 2 hours (don't see any charging things) in the loader, but nothing happend....:crying::crying:

 

[trent999]

The charging circuitry and logic on the TrueSmarts is reportedly defective at the design level. Omate was having so much trouble with early 1.3 GHz TrueSmarts overheating during normal use at one point that they locked them down to 1 GHz to reduce the self-destruction and return rate.

Might not have been enough.

Meanwhile, there have been a number of reports of the charging cradles being or going bad. Even inside the watch there can be issues with the battery contacts not contacting, both for charging and for powering the watch. Some people have resorted to adding a paper shim between the battery and the back cover.

Sent from my Nexus 5 using Tapatalk