[Q] No mods, 24hrs old and now Bricked/Defect?

[bjd210]

New work phone Moto Razr HD Maxx. I got it yesterday, it had 80ish% batt life. Left the chargers at work yesterday so I plugged it into my pc last night via usb to micro. I only glanced at the screen but I noticed it was still "discharging". I unplugged it and plugged it pack in and noticed a very small change in the MAH reading but it was still "discharging". I also noticed that I didn't get the normal audio notification from the pc that signals a USB device connecting but i wasnt concerned and went to bed. This morn the battery was about the same(30ish%) as the night before. I just assumed the problem was the USB ext that i was using so i removed the extension plugged it back in for a few hours. I disconnected and made some calls and got a 14% batt warning shortly after. WTH! so I drove to work and picked up the chargers. used the car charger for about 30 min and I was back up to 30%. I used the phone for a little while and again I got the 14% warning. I picked it up off my desk looked at it and set it back down. 20min later I picked it up to go put it on the "home" charger it came with and it was already dead. I have had it on the home charger for 1 hour and the car charger for 10 min and it will not come back to life.

Any thoughts? Just a defect? or am i missing something extremely simple? You just press and hold the top button on the right side to turn on right? Is this what I get for turning down the iphone on the grounds that every single person in the office already has one and I wanted to lead a revolution?

 

[Megaroad]

New work phone Moto Razr HD Maxx. I got it yesterday, it had 80ish% batt life. Left the chargers at work yesterday so I plugged it into my pc last night via usb to micro. I only glanced at the screen but I noticed it was still "discharging". I unplugged it and plugged it pack in and noticed a very small change in the MAH reading but it was still "discharging". I also noticed that I didn't get the normal audio notification from the pc that signals a USB device connecting but i wasnt concerned and went to bed. This morn the battery was about the same(30ish%) as the night before. I just assumed the problem was the USB ext that i was using so i removed the extension plugged it back in for a few hours. I disconnected and made some calls and got a 14% batt warning shortly after. WTH! so I drove to work and picked up the chargers. used the car charger for about 30 min and I was back up to 30%. I used the phone for a little while and again I got the 14% warning. I picked it up off my desk looked at it and set it back down. 20min later I picked it up to go put it on the "home" charger it came with and it was already dead. I have had it on the home charger for 1 hour and the car charger for 10 min and it will not come back to life.

Any thoughts? Just a defect? or am i missing something extremely simple? You just press and hold the top button on the right side to turn on right? Is this what I get for turning down the iphone on the grounds that every single person in the office already has one and I wanted to lead a revolution?

Yeah you just press and hold the button to turn it on. Sounds as if maybe there's something wrong with the USB connector on the phone, since the computer isn't recognizing it. When you plug it in to the computer it should trigger autoplay like plugging in a flash drive.

 

[bjd210]

thanks youtube for telling me how to soft reset, phone is on now and charging. Not sure why it wouldn't charge before but whatever, the revolution is back online

 

[bjd210]

Yeah you just press and hold the button to turn it on. Sounds as if maybe there's something wrong with the USB connector on the phone, since the computer isn't recognizing it. When you plug it in to the computer it should trigger autoplay like plugging in a flash drive.

So yeah, after soft reset the Moto is charging from the "home/AC charger". While that was going on, I plugged my old HTC HD2 into the pc with the cable that didnt work with the Moto and the HD2 took a charge. I took the USB from the supplied Moto "Home/AC Charger" and plugged into the PC and the PC is now charging the Moto. I must assume that the leads within the Moto supplied cable are of a larger gauge and carry more current than standard USB to Micro cables? Whatev... the phone works now I guess. I still wonder if the iphone would have been a better choice. lol

 

[newmanx4]

Have you updated your Motorola drivers on the PC?

Sent from my RAZR MAXX HD using Tapatalk 2

 

[koftheworld]

New work phone Moto Razr HD Maxx. I got it yesterday, it had 80ish% batt life. Left the chargers at work yesterday so I plugged it into my pc last night via usb to micro. I only glanced at the screen but I noticed it was still "discharging". I unplugged it and plugged it pack in and noticed a very small change in the MAH reading but it was still "discharging". I also noticed that I didn't get the normal audio notification from the pc that signals a USB device connecting but i wasnt concerned and went to bed. This morn the battery was about the same(30ish%) as the night before. I just assumed the problem was the USB ext that i was using so i removed the extension plugged it back in for a few hours. I disconnected and made some calls and got a 14% batt warning shortly after. WTH! so I drove to work and picked up the chargers. used the car charger for about 30 min and I was back up to 30%. I used the phone for a little while and again I got the 14% warning. I picked it up off my desk looked at it and set it back down. 20min later I picked it up to go put it on the "home" charger it came with and it was already dead. I have had it on the home charger for 1 hour and the car charger for 10 min and it will not come back to life.

Any thoughts? Just a defect? or am i missing something extremely simple? You just press and hold the top button on the right side to turn on right? Is this what I get for turning down the iphone on the grounds that every single person in the office already has one and I wanted to lead a revolution?

Did you install the moto drivers before plugging it in?

Sent from my DROID RAZR HD using Tapatalk 2

 

[bjd210]

Have you updated your Motorola drivers on the PC?

Sent from my RAZR MAXX HD using Tapatalk 2

and koftheworld

I guess I haven't. I just wiped my PC and installed W7 so I didn't want to install anything until I knew the PC was stable and updated. Anyways, the Razr has been going dark at least once a day. I am about to plug it in and update., Will LYK if it helps the situation