[Q] No sound from earpiece or from music, but notification/alarm/other sounds work

[Codazzle]

Hi Forum,

I orginally posted this topic on the man Q and A board but it was buried quickly with no response. Perhaps this is a better venue to ask.


My phone is roughly a year old, and today I ran into a weird and potentially phone killing problem

I received a few phone calls from my girlfriend today, the ringer rang loud and clear, but I heard no sound from my ear piece. After a few "Hello?"s, I hung up thinking it was a bad connection. Upon seeing my girlfriend afterwards, she said she heard me on my end. So I got her to call me again and I tried to use speaker phone, and I could hear her fine.

Doing some research on google, I only ran across one other person who had this problem, and upon seeing this, I tested my music player, (as theirs didn't work), and mine doesn't work either

This other person said the problem resolved itself a day later.

In short, my ear piece has no sound during a phone call and my media sound doesn't work (though it works w/ headphones.) My notification sounds and speaker phone DO work, as well as my alarms

Do the notification and speaker phone speakers come from a different place than media and ear piece speakers?

Do I have a software issue? I tried the "push the speaker down" solution but to no avail

Should I wait like the other person?

Any suggestions?

Thanks forum!

 

[SGT_Watkins]

Hi Forum,

I orginally posted this topic on the man Q and A board but it was buried quickly with no response. Perhaps this is a better venue to ask.


My phone is roughly a year old, and today I ran into a weird and potentially phone killing problem

I received a few phone calls from my girlfriend today, the ringer rang loud and clear, but I heard no sound from my ear piece. After a few "Hello?"s, I hung up thinking it was a bad connection. Upon seeing my girlfriend afterwards, she said she heard me on my end. So I got her to call me again and I tried to use speaker phone, and I could hear her fine.

Doing some research on google, I only ran across one other person who had this problem, and upon seeing this, I tested my music player, (as theirs didn't work), and mine doesn't work either

This other person said the problem resolved itself a day later.

In short, my ear piece has no sound during a phone call and my media sound doesn't work (though it works w/ headphones.) My notification sounds and speaker phone DO work, as well as my alarms

Do the notification and speaker phone speakers come from a different place than media and ear piece speakers?

Do I have a software issue? I tried the "push the speaker down" solution but to no avail

Should I wait like the other person?

Any suggestions?

Thanks forum!

I had nearly the same issue, except mine got to the point where the speaker phone didn't work either. Music played fine, phone calls stopped working. I went through a lengthy process of accidently deleting everything I had on my phone, which lead me to buy a USB Jig, install the stock ROM and it worked perfectly. I would suggest trying this before you try and physical fixes on your phone.

 

[Codazzle]

Thanks for the suggestion SGT_Watkins

I am an absolute noob when it comes to this stuff. So it took me a while to even figure out what you were saying

BUT, after a whole night of reading and flashing it WAS FIXED!!!

I am quite tempted to phone Samsung and give them a piece of my mind after they told me some hardware was defective even though they clearly weren't listening to what the problem was


Thank you again!

 

[DeaconBoogie]

How did you solve this?

I have the EXACT same problem on my Galaxy Nexus. I've wiped it, tried different ROMs, kernels... Nothing solves it! It's like there's a persistent software problem that survives flashing and even battery pulls.

 

[JimmyD_92]

My phone had this same issue not long ago. It was after I had used some headphones for about an hour. I work in a paper converting factory, so I assume some dust was packed in the headphone jack and made the phone think something was plugged into it. I turned my phone upside down and used a paper clip to scrape it all out (compressed air may have been safer). After a few tries, all sounds were working properly again.

Sent from my SGH-I897 using XDA