[Q] Note 3 and Music on an microSD Card Crash

[Tones2]

I have a weird problem that is happening with my new Note 3. It seems that if I power up the phone with a micro-sd card that has any MUSIC on it, the phone goes into a continuous reboot cycle where it gets to the lock screen and then reboots over and over again non-stop. Even taking out the battery for a while then reinserting doesn't work. However, if I take out the SD card everything is fine. Furthermore, if I put in any other micro-sd card from 16GB to 64Gb that does NOT have any music on it, everything works fine even if it contains other media such as video. If I put a different micro-sd card from the original that has music on it, it goes through the same reboot cycle. Note that if I boot up without the card, and THEN put the card in, everything also works fine - so it's just something with the initial boot sequence. I'm using the stock USA ATT Note 3 (not rooted or anything else done).

I do believe this is a software and not hardware issues. The music was loaded from iTunes using iSyncr in both cards I tried. I will try to copy / paste over music later (not home now) and see if that makes any difference, but in the interim I'm wondering if anyone here ever experienced anything like this or are NOT having problems with music on a micro-sd card. All of the micro-sd cards I am trying are Sandisk 64GB Class 10 - even the ones that DO work fine. The difference is solely seems to be the content on them.

Any ideas?

 

[ReggieSmith]

Have you tried reformatting the card? (Copy the contents off 1st of course)

Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app

 

[TeamPowerstroke]

I have a couple thousand songs on my SanDisk microSD card and I haven't had any issues.

Could be a bad file during the transfer causing issues. Let us know how it turns out when you take the songs and transfer them back. I would do a little at a time and reboot just to test

Tappin From My N3

 

[faslane]

My AT&T Note 3 doesn't even recognize a 2GB and a 32GB MicroSD card. Any Thoughts anyone? I think I may have a defective device. AT&T model.

Thoughts? It doesn't see the card as an option to format or mount in the storage settings and I formatted it on my pc just fine. Both FAT32 and NTSF formats. Brand new card (32GB) and the 2GB is just an older card I ha lying around. Neither one is recognized.

---------- Post added at 04:32 PM ---------- Previous post was at 04:31 PM ----------

My AT&T Note 3 doesn't even recognize a 2GB and a 32GB MicroSD card. Any Thoughts anyone? I think I may have a defective device. AT&T model.

Thoughts? It doesn't see the card as an option to format or mount in the storage settings and I formatted it on my pc just fine. Both FAT32 and NTSF formats. Brand new card (32GB) and the 2GB is just an older card I ha lying around. Neither one is recognized.

 

[QuarterToNine]

I had the same problem using a Samsung 64 gb card. To solve the problem I removed the card, left the back cover off, rebooted the phone and inserted the card while the phone was on. I haven't had the problem reoccur.

Although you may want to have a backup of your card before you try the above.

Sent from my SAMSUNG-SM-N900A using XDA Premium HD app

 

[bbradley]

Thanks!

I had the same problem using a Samsung 64 gb card. To solve the problem I removed the card, left the back cover off, rebooted the phone and inserted the card while the phone was on. I haven't had the problem reoccur.

Although you may want to have a backup of your card before you try the above.

Sent from my SAMSUNG-SM-N900A using XDA Premium HD app

Thanks!! Same issue here with my Sprint Note 3 w/ 64gb MicroSD card. Fixed my reboot issue so far!

 

[Tones2]

I had the same problem using a Samsung 64 gb card. To solve the problem I removed the card, left the back cover off, rebooted the phone and inserted the card while the phone was on. I haven't had the problem reoccur.

Although you may want to have a backup of your card before you try the above.

Sent from my SAMSUNG-SM-N900A using XDA Premium HD app

Yes - If you read my original post, I indicated this does work. HOWEVER, if I then reboot AGAIN with that card in, I again get the reboot cycle over and over unless until I again remove the card, boot back up, and reinsert the card again. Does this happen to you?

To test what's going on, I started with a completely new empty 64GB micro-sd card (Sandisk Class 10), which I inserted with no booting isues. Then I began doing a simple copy / past of music onto the card a little at a time and then reinserted and re-booted. Everything was fine for awhile, and then it began have the rebooting issue after loading a certain amount of music. Thinking it may be a bad file or something. I wiped the card again and did the same thing with completely different music files, which again was fine for a while until a loaded a number of songs and it happened again. Note that NONE of the rebooting isues occur until I trigger an initial reboot manually (i.e. with power off or restart).

So now I'm thinking that this is some type of issue with the number of song files loaded on the micro-sd card. At the time when the reboot issues because, I had probably loaded about 4000 - 5000 music files (maybe 25-30 GB). I have about 13,000 files that I normally load on the card (around 60 GB at 128 kpbs). 95% are AAC files purchased from iTunes (all without any DRM). Android does a mediascan at boot-up time so maybe there is an issue with Android's media scan in 4.3. Note that I did NOT have this issue on my Note 2 running 4.2.1 (I think)

So for those with OR without the issue that have music on there, do you know how many song files approx you have and of what type?

 

[QuarterToNine]

After performing the steps I described I have not had the problem occur, even through many reboots.

I have 2000 music files, most are in FLAC format, occupying approximately 58 gb.

Sent from my SAMSUNG-SM-N900A using XDA Premium HD app

 

[Tones2]

After performing the steps I described I have not had the problem occur, even through many reboots.

I have 2000 music files, most are in FLAC format, occupying approximately 58 gb.

Sent from my SAMSUNG-SM-N900A using XDA Premium HD app

Thanks.

Is anyone else that has 5000 or more songs on their SD card either experiencing (or not experiencing) the boot up problem?

 

[Dumbo53]

The reboot cycle problem is bigger than having music files on your sd card. I recommend you check out this thread:

http://forum.xda-developers.com/show....php?t=2467005[Q] Reboot cycle after restart help

Sent from my SAMSUNG-SGH-I317

 

[QuarterToNine]

Possible workaround

I may have stumbled upon a workaround for the continuous boot problem. It seems that if you turn-off 'Always allow scanning' in the advanced Wi-fi settings then the problem will not occur. Your mileage may vary.

Follow these steps:

1. If your Galaxy Note 3 is in a continuous boot cycle or suffers from it then remove the back cover and remove the battery. Leave the back cover off.
2. Remove the SD card.
3. Insert the battery and boot. Wait for the device to fully boot.
4. Go to Menu -> System Settings -> Wi-Fi -> Menu -> Advanced
5. Uncheck 'Always allow scanning'
6. Use back key until you're home.
7. Turn off the device.
8. Insert the SD card.
9. Attach the back cover.
10. Turn the device on.

To confirm, I tried booting the device three times with the 'Always allow scanning' Wi-Fi setting checked and it ended up in a continuous boot cycle. With the 'Always allow scanning' Wi-Fi setting unchecked the device boots fine every time.

 

[jatinder]

problem solved

thanks for ur help. my problem is solved

 

[bbradley]

thanks for ur help. my problem is solved

Fixed my Sprint ver. 64GB MicroSD reboot issues too.

 

[ketani73]

This method seems to work , thanks a million dear bro "QuarterToNine"....!!!

 

[bagmar.rakesh]

I may have stumbled upon a workaround for the continuous boot problem. It seems that if you turn-off 'Always allow scanning' in the advanced Wi-fi settings then the problem will not occur. Your mileage may vary.

Follow these steps:

1. If your Galaxy Note 3 is in a continuous boot cycle or suffers from it then remove the back cover and remove the battery. Leave the back cover off.
2. Remove the SD card.
3. Insert the battery and boot. Wait for the device to fully boot.
4. Go to Menu -> System Settings -> Wi-Fi -> Menu -> Advanced
5. Uncheck 'Always allow scanning'
6. Use back key until you're home.
7. Turn off the device.
8. Insert the SD card.
9. Attach the back cover.
10. Turn the device on.

To confirm, I tried booting the device three times with the 'Always allow scanning' Wi-Fi setting checked and it ended up in a continuous boot cycle. With the 'Always allow scanning' Wi-Fi setting unchecked the device boots fine every time.

What if we don't have a SD card at all? Has this issue got anything to do with the SD card?

 

[QuarterToNine]

What if we don't have a SD card at all? Has this issue got anything to do with the SD card?

In my case, and from what was reported here by other posters and the original poster, the issue seems to be related to having a 64 gb card installed.

If I don't have the 64gb card installed then the device always boots fine regardless of the 'Always allow scanning' Wi-Fi setting. I do not know if others that have posted here have their device exhibit the problem without the 64 gb card installed. I can only infer from others posts that the problem does not occur on their device if the card is not installed, regardless of the aforementioned Wi-Fi setting.

Hence, if your device is going into a cyclical boot without the card, then the problem with your device may be due to other factors.

 

[seiryu531]

fixed docomo galaxy note 3 ( sc-01f )

This workaround fixed the reboot issue with NTT docomo galaxy note 3 ( SC-01F ) with 64gb sandisk microSD. Thank you!!!