I called my local store about this. The thing that I think people miss about it is that you cannot upgrade to the next phone (in your case Note 4) until you have completely paid off your Note 3. So a year in you still have to pay another $439, assuming they put retail at $799. Also I am pretty sure that at that time you surrender your old device to them meaning the argument about picking up the difference via a private party sale is out the window too. Then you'll have to put a down payment to get your Note 4 on top of that since the no down payment option is only a limited time deal! For that reason I'm not jumping into the One UP at this time...
Yes you are eligible that is true but you are still due 24 months payments, meaning if you have remaining balance on your phone you have to pay that! If I'm wrong someone show me some official documentation because I can't find it.
That doesn't make sense from what they told you. How is it a one up program if i don't get a device each yr. The limited time yes is for 0 down but you have to be able to get a new device in a yr to call it One Up. Otherwise I would just pay $350 for device up front and get another device in 2 yrs vs paying full price. From what i heard you don't own the device and you are turning it back in, hence the reason you are not paying full price and allowed to upgrade in a yr.
That would be the same as current plans...If i wanted to upgrade to a new phone from Note 2 in less then a yr i just pay the early termination. After a yr on contract the termination would be less then $200. So if i paid $300 to get the device and $200 to cancel contract that's only $500. Still $200- $300 shy of original price. As this wouldn't make any sense i am sure One Up has to be cheaper in the fact of getting a new device each yr.
I just now called customer care and asked them. I explained to the rep (Kelly) what I was planning and asked about the remaining 12 months of payment if I One Uped again in 12 months. Kelly put me on hold while she looked into it and she came back and said that after 12 months of payment I could do the one up again. I asked again to clarify that they remaining 12 months of payments went away and she said yes as long as you turn in the phone.
Don't forget the $15 per month discount that you get off your bill for as long as your in the one up program. With that your essentially only paying 15 per month for the phone.
. I don't mind giving up the note 3 in 12 months while on the new plan, but I'm not giving them a phone I just paid full price for. 
I'm in a similar situation. I pre-ordered the Evo LTE, so I can't do a standard upgrade until 1-1-14. Shortly after receiving my pre-ordered black Evo LTE, Sprint announced the white Evo LTE and I bought it at retail. Around May of this year I bought a Note 2 at retail. Even though I'm still in contract, the active device on my line is not what I bought at contract price. After talking with 3 reps at 611 and 2 reps at 2 different local stores, I was getting mixed responses about whether or not I'd have to trade in a phone to start the One Up program. I finally called 611 again and asked a rep then had her verify it with her manager. She told me that I do NOT have to trade in any phone to start the One Up program since my active device wasn't purchased at contract price and because it had been over a year. I had her put notes on my account saying that I do NOT have to trade in a phone to get the Note 3 Friday morning and begin the One Up program! I still have my black Evo LTE and white Evo LTE, so I'm going to take my black LTE with me just to be safe in case they do require me to trade it in. I could sell it on ebay for $150-200, but to me it would be worth paying that to upgrade early during the Note 3 release. Hopefully they'll expect nothing from me except taxes on the Note 3, and I'll be good to go. I can let ya know for sure in just under 8 hours when my local Sprint store opens up. I will be there at 10am when they open to get me a white Note 3!!! Hoping that all goes smoothly!!Yea, my upgrade isn't until January, they want me to give them my "one" to switch to one up and get the note 3. Eff that. I'll probably just switch to AT&T. They tried to switch me to customer retention but I was on hold a good 15 minutes and I had to go to work
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I'm either gonna convince them to let me start the program without trading in my "One" or I'm gonna go give At&t a try for a while. I've been on the fence about leaving anyway, I'm ready for 4g. Sprint is not only making me pay 50$ than anyone for the Note, and now they want my phone that I didn't even get from them? Heck no
It can be almost any phone. Upgraded to the s3 when it came out for my original upgrade. Switched to note 2 midway through contract. Upgrade I was scheduled for was feb 2014. Activated my old evo and turned that in for the note 3 this morning.
