Is anyone else having a problem with Office Suite 7? I've just started off on the Note 8; have used and loved Office Suite for nearly two years on the Galaxy Tab 7.0, then the 7.7 and now the Note 8. I use it to write fiction and non-fiction with Swype. Previously the only problem I have had is with the file for a novel taking a long time to open. That was on the 7.0. No problems on the 7.7.
Things started off fine with the Note 8 until after an update. Then it began to take 75 seconds for the keyboard to appear; a further 10-15 seconds for it to register a single keystroke. As to using Swype to track around the board - no dice. I had the same problem on my S3.
I contacted their support. They had no ideas apart from the usual uninstall/reinstall - which I had already tried. I finally managed to get them to send me the earlier version. Same problem. They sent an even earlier version, asking me to do a factory reset and install Office Suite first. Tried this both with the newest version and then with the older versions. No use.
As I couldn't afford to stop writing I had to resort to using Polaris, which comes with the Note. Swype worked fine with this programme but it drives me mad that, as soon as you have to place the cursor, it offers to Paste something - even though you haven't selected anything. You have to learn to pause until the Paste option disappears (and sometimes that doesn't work and it willy-nilly pastes all kinds of weird combinations of what you've typed...) Also I couldn't get it to upload to Dropbox, do a word count - and it wouldn't recognise my External SD card.
So I tried Kingsoft. This worked better at getting to Dropbox and recognising the card. However, it does really weird things with formatting, splitting words at the end of sentences. So I've had to develop an odd and time-consuming system of saving the Polaris file; reopening it in Kingsoft so that I can re-save it in the other two locations.
Office Suite have given up on me. They say that this isn't happening to other owners of the S3. No mention of the Note 8. This is a pity as I really liked their programme and it was working very well for me.
I can't keep going with this cumbersome method. Thinking of trying Documents2Go, but it's a lot to spend to find out that it has the same problem (and why don't D2G have a free trial version?)
Anybody with a similar experience, or a solution?
Straightforward vanilla, unrooted Note 8 with 4.1.2.
Thanks.
Things started off fine with the Note 8 until after an update. Then it began to take 75 seconds for the keyboard to appear; a further 10-15 seconds for it to register a single keystroke. As to using Swype to track around the board - no dice. I had the same problem on my S3.
I contacted their support. They had no ideas apart from the usual uninstall/reinstall - which I had already tried. I finally managed to get them to send me the earlier version. Same problem. They sent an even earlier version, asking me to do a factory reset and install Office Suite first. Tried this both with the newest version and then with the older versions. No use.
As I couldn't afford to stop writing I had to resort to using Polaris, which comes with the Note. Swype worked fine with this programme but it drives me mad that, as soon as you have to place the cursor, it offers to Paste something - even though you haven't selected anything. You have to learn to pause until the Paste option disappears (and sometimes that doesn't work and it willy-nilly pastes all kinds of weird combinations of what you've typed...) Also I couldn't get it to upload to Dropbox, do a word count - and it wouldn't recognise my External SD card.
So I tried Kingsoft. This worked better at getting to Dropbox and recognising the card. However, it does really weird things with formatting, splitting words at the end of sentences. So I've had to develop an odd and time-consuming system of saving the Polaris file; reopening it in Kingsoft so that I can re-save it in the other two locations.
Office Suite have given up on me. They say that this isn't happening to other owners of the S3. No mention of the Note 8. This is a pity as I really liked their programme and it was working very well for me.
I can't keep going with this cumbersome method. Thinking of trying Documents2Go, but it's a lot to spend to find out that it has the same problem (and why don't D2G have a free trial version?)
Anybody with a similar experience, or a solution?
Straightforward vanilla, unrooted Note 8 with 4.1.2.
Thanks.
