[Q] OnePlus Overheated & Won't Power On

[tamaratee]

Good Morning All,

I searched previous threads and couldn't find one that addressed this issue.

My hubby has a OnePlus that is NOT rooted. Yesterday at dinner his phone powered off and started getting really hot. He tried several times to power it back on and each time he did the unit only got hotter. I mean REALLY hot. He has tried the power and volume down option to force it to boot into recovery mode... nothing. It sat on the charger all night and still won't power on. Anyone have a similar issue?

 

[tamaratee]

*BUMP*

 

[Mojar7070]

Has the phone, rebooted since then?? Sounds like a hardware problem.

Edit: sorry misread about rebooting. You might have start an RMA claim.
Sent from my A0001

 

[tamaratee]

Has the phone, rebooted since then?? Sounds like a hardware problem.

Edit: sorry misread about rebooting. You might have start an RMA claim.
Sent from my A0001

Thanks for the reply. I sent in a RMA request yesterday. I've since tried plugging the phone into my Nexus 7 (2013) charger but it just got hot and didn't reboot at all. Nothing! Dead.

 

[Mojar7070]

Thanks for the reply. I sent in a RMA request yesterday. I've since tried plugging the phone into my Nexus 7 (2013) charger but it just got hot and didn't reboot at all. Nothing! Dead.

I wouldn't charge it anymore, just in case something worse happens with the battery. Sorry for your dead phone.

Have read through some of the stickies on the "General" sub forum?? There may be some answer there.

Sent from my A0001