[Q] OTA Lollipop update throws Play Error message on Moto X 2013

[drindianajones]

My wife's Moto X (2013) on VZW got the OTA to Lollipop last night, but today it keeps throwing an error "Update Google Play Services. Google Play services won't run unless you update Google Play services." If she follows the update link, it takes her to a blank page that has a retry button that doesn't do anything. I had her clear the Play cache and reboot, it re-compiled the apps but the phone still throws the same error message with the same result. She's on non-rooted stock (she doesn't like me messing with her gadgets too much ) so re-flashing is out of the question. I did a bit of research and found some suggestions out there that included attempting to side-load the latest Play services. Is this the best route to take or should I try something else instead? I got the newest Play services APK from Open GApps, so I know its safe, but if there is something else I can do to fix it without messing around with that I'd be a happy man.
Thanks for any advice you can offer.

 

[Johnny Wong]

It gave me those errors also, but eventually the error messages went away after a few restarts. I also installed the newest Google Play Services downloaded from APKMirror so I can get Android Pay to work properly.

Sent from my DROID MAXX using Tapatalk

 

[drindianajones]

It gave me those errors also, but eventually the error messages went away after a few restarts. I also installed the newest Google Play Services downloaded from APKMirror so I can get Android Pay to work properly.

Sent from my DROID MAXX using Tapatalk

Was it a Moto X or your MAXX that it gave the error? When I get home tonight I'll try the side load to see if that fixes it.

 

[Johnny Wong]

Was it a Moto X or your MAXX that it gave the error? When I get home tonight I'll try the side load to see if that fixes it.

Moto X DE updated to VZW LP 5.1 yesterday like everyone else. The MAXX is my daily driver and is running Exodus LP 5.1.1, never had the Google Play Services issue with this phone.

Sent from my DROID MAXX using Tapatalk

 

[drindianajones]

Moto X DE updated to VZW LP 5.1 yesterday like everyone else. The MAXX is my daily driver and is running Exodus LP 5.1.1, never had the Google Play Services issue with this phone.

Sent from my DROID MAXX using Tapatalk

Wilco that.

 

[SR3TLAW]

Wilco that.

Is anyone else having the problem of NOT receiving OTA on DE VZW..

I'm running stock ROM with xposed I don't see why I wouldn't receive

 

[Johnny Wong]

No, it was immediate after I RSD'd back to stock. Was running AOSP 5.1.1 prior. The first was the small update then the 700mb main file. When I say immediate, it was almost as soon as the phone finished booting up. This is a VZW Moto X DE as well, so maybe try a factory reset.


Sent from my iPad using Crapatalk

 

[drindianajones]

After getting home, I looked at her phone and couldn't replicate the message. So I dug deeper and found that indeed the Play Services had updated itself to the newest release sometime between when she complained about the error and when I got home. So that solves that one. I did, however, side-load the latest Play Store app, for some reason hers was several versions out of date. While I don't doubt her phone would have automatically updated it eventually it did put my mind at ease. Thanks for your input on this one.

 

[drindianajones]

Is anyone else having the problem of NOT receiving OTA on DE VZW..

I'm running stock ROM with xposed I don't see why I wouldn't receive

Thread hijack aside...it could be that it is being rolled out in waves and you aren't in one of the waves yet. I would try a reboot followed by going to settings > system > system updates > check for system updates.