[Q] Phone boots but is unusable

anonymous78

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Jun 27, 2012
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So last night I upgraded to 4.3 from stock 4.1.2 through OTA. The phone boots, but I get the message "Unfortunately, S Suggest has stopped" and when I close that dialog, it pops up again almost instantly. If I am sneaky, I can get past the lock-screen, but that is it. It also spontaneously restarts.

Getting past the lockscreen reveals that not only is S Suggest continually crashing, but many other programs are as well. I didn't want to try anything to fix this without first getting some advice for fear I'd make it worse.

When I had 4.0.4, this phone was rooted. I lost root through the 4.1.2 update. CPU tuner continued to work after the 4.1 update, so I never bothered to re-root. Could this be causing an issue with 4.3?
 

theramsey3

Senior Member
Jun 27, 2012
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Have you tried using Odin to reflash the stock ROM to fix the issue?

Sent from my SAMSUNG-SGH-I747 using XDA Premium 4 mobile app
DO NOT DO THIS... Unless you want a brick. Once you are on 4.3 bootloaders you're stuck there. Any attempt to Odin will result in a hard brick (which can be recovered via SD card now)

You can flash any rom you want to via custom recovery as long as it doesn't modify the bootloader it is OK. But do not even think about using Odin.

Odin is now a Nasty 4 letter word. ODIN=HARDBRICK

Sent from my SAMSUNG-SGH-I747 using xda app-developers app
 
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anonymous78

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Jun 27, 2012
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DO NOT DO THIS... Unless you want a brick. Once you are on 4.3 bootloaders you're stuck there. Any attempt to Odin will result in a hard brick (which can be recovered via SD card now)

You can flash any rom you want to via custom recovery as long as it doesn't modify the bootloader it is OK. But do not even think about using Odin.

Odin is now a Nasty 4 letter word. ODIN=HARDBRICK

Sent from my SAMSUNG-SGH-I747 using xda app-developers app
First off, thank you for the reply.
I have only ever flashed roms via Odin and honestly have no idea what custom recovery means. Is that something I should have set up beforehand? If this is fixable, could you point me to some info on how to do this?

I was hoping that the solution would be as simple as a factory reset, but I guess this is not the case?
 
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Florad77

Senior Member
Oct 13, 2012
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First off, thank you for the reply.
I have only ever flashed roms via Odin and honestly have no idea what custom recovery means. Is that something I should have set up beforehand? If this is fixable, could you point me to some info on how to do this?

I was hoping that the solution would be as simple as a factory reset, but I guess this is not the case?
Yes a factory reset should do the trick. Don't flash anything just boot into recovery and factory reset. Sometimes these problems occur after firmware updates especially if you were rooted previously.

Sent from my SGH-I747M using Tapatalk
 

theramsey3

Senior Member
Jun 27, 2012
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If you're still having issues after a factory reset do a search for how to install custom recovery (TWRP or CWM) I personally prefer TWRP some prefer CWM. So you can flash a rom only without a bootloader. I can link you to the rom I am running now if you need me to. It is very stable and I can't find anything wrong with it as of right now.

But be warned if you are under warranty you will void your warranty by doing so and no amount of using triangle away will keep Samsung from knowing that you voided your warranty.

Sent from my SAMSUNG-SGH-I747 using xda app-developers app
 
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anonymous78

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Jun 27, 2012
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Yes a factory reset should do the trick. Don't flash anything just boot into recovery and factory reset. Sometimes these problems occur after firmware updates especially if you were rooted previously.

Sent from my SGH-I747M using Tapatalk
Ok, I tried a factory reset. It boots to the welcome screen but it is unresponsive and restarts after ~20 seconds. When it restarts it gets stuck on the boot animation. The factory reset is the only thing I have done to the phone since these issues began, is there something else I should have done?
 

anonymous78

Member
Jun 27, 2012
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If you're still having issues after a factory reset do a search for how to install custom recovery (TWRP or CWM) I personally prefer TWRP some prefer CWM. So you can flash a rom only without a bootloader. I can link you to the rom I am running now if you need me to. It is very stable and I can't find anything wrong with it as of right now.

But be warned if you are under warranty you will void your warranty by doing so and no amount of using triangle away will keep Samsung from knowing that you voided your warranty.

Sent from my SAMSUNG-SGH-I747 using xda app-developers app
I would appreciate any recommendations you have for a rom if you are sure it will work after trying to install 4.3

I'm starting to get very anxious.
 

theramsey3

Senior Member
Jun 27, 2012
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Ok, I tried a factory reset. It boots to the welcome screen but it is unresponsive and restarts after ~20 seconds. When it restarts it gets stuck on the boot animation. The factory reset is the only thing I have done to the phone since these issues began, is there something else I should have done?
Is your phone under warranty? If so send it in to be fixed. If your phone isn't under warranty or you simply don't care about your warranty please click Show contents below
 
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anonymous78

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Jun 27, 2012
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Is your phone under warranty? If so send it in to be fixed. If your phone isn't under warranty or you simply don't care about your warranty please click Show contents below
Not entirely sure I understand the process here.
-I need to flash TWRP through Odin, though I thought you said to absolutely not use Odin?
-Then I flash SuperSU and KnoxRemover somehow?
-But then I have to access the play store? Will I even be able to do this? Or is this part optional for what I want?
-I have no idea what I'm suppose to do with the second link. Do I have to flash a bootloader, kernel, radio, and rom separately?

I feel like an idiot for not understanding this.
 

theramsey3

Senior Member
Jun 27, 2012
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Not entirely sure I understand the process here.
-I need to flash TWRP through Odin, though I thought you said to absolutely not use Odin?
-Then I flash SuperSU and KnoxRemover somehow?
-But then I have to access the play store? Will I even be able to do this? Or is this part optional for what I want?
-I have no idea what I'm suppose to do with the second link. Do I have to flash a bootloader, kernel, radio, and rom separately?

I feel like an idiot for not understanding this.
Ok on that note I do need to elaborate, Odin is only bad if you are trying to flash back to something prior to 4.3 because all the odin .tar.md5 files contain a boot loader, and the bootloader is the killer of these phones after the 4.3 upgrade.

* flash TWRP with Odin (that is safe)
* Dont worry with the SuperSU and KnoxRemover at this point right now Unless you want root access(but wait till after you get the ROM to boot again.)
* You will then need the ROM flash it in TWRP, wipe the dalvik and cache, then reboot the system

If you have any further Questions feel free to ask
 

Bruce Lee

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Jan 20, 2011
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DO NOT DO THIS... Unless you want a brick. Once you are on 4.3 bootloaders you're stuck there. Any attempt to Odin will result in a hard brick (which can be recovered via SD card now)

You can flash any rom you want to via custom recovery as long as it doesn't modify the bootloader it is OK. But do not even think about using Odin.

Odin is now a Nasty 4 letter word. ODIN=HARDBRICK

Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Sorry for the scare all. I apologize. I guess you learn something new everyday. I must be out the loop then.

Sent from my SAMSUNG-SGH-I747 using XDA Premium 4 mobile app
 

anonymous78

Member
Jun 27, 2012
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Ok on that note I do need to elaborate, Odin is only bad if you are trying to flash back to something prior to 4.3 because all the odin .tar.md5 files contain a boot loader, and the bootloader is the killer of these phones after the 4.3 upgrade.

* flash TWRP with Odin (that is safe)
* Dont worry with the SuperSU and KnoxRemover at this point right now Unless you want root access(but wait till after you get the ROM to boot again.)
* You will then need the ROM flash it in TWRP, wipe the dalvik and cache, then reboot the system

If you have any further Questions feel free to ask
I don't think TWRP is flashing correctly. This is suppose to replace the default android recovery that I access by holding Vol up+menu at boot right?

<ID:0/005> Added!!
<ID:0/005> Odin v.3 engine (ID:5)..
<ID:0/005> File analysis..
<ID:0/005> SetupConnection..
<ID:0/005> Initialzation..
<ID:0/005> Get PIT for mapping..
<ID:0/005> Firmware update start..
<ID:0/005> recovery.img
<ID:0/005> NAND Write Start!!
<ID:0/005> RQT_CLOSE !!
<ID:0/005> RES OK !!
<ID:0/005> Removed!!
//It restarts here, boots to setup, crashes as usual, hangs on a second restart. ~1 minute later Odin says it passes
<ID:0/005> Remain Port .... 0
<OSM> All threads completed. (succeed 1 / failed 0)
<ID:0/004> Added!!
<ID:0/004> Removed!!

As far as I can tell, nothing has changed
 
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theramsey3

Senior Member
Jun 27, 2012
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I don't think TWRP is flashing correctly. This is suppose to replace the default android recovery that I access by holding Vol up+menu at boot right?


As far as I can tell, nothing has changed
So when you try to boot into recovery it still takes you to the stock recovery?

not to try to make anyone feel retarded, but yes to get to recovery press vol up, home key and then power button for 4 seconds(how long it takes on my phone then I release the power button wait 2 seconds) and release all buttons
 

anonymous78

Member
Jun 27, 2012
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So when you try to boot into recovery it still takes you to the stock recovery?

not to try to make anyone feel retarded, but yes to get to recovery press vol up, home key and then power button for 4 seconds(how long it takes on my phone then I release the power button wait 2 seconds) and release all buttons
Yep, that send me to stock recovery.
 

anonymous78

Member
Jun 27, 2012
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Try to get CWM on it. I found a link here but it is a huge file 118MB. http://forum.xda-developers.com/showthread.php?t=1703488

Are you using odin 3.09 now? or still using the 3.07?
Ok so I was using 3.07, I tried 3.09 with CWM and TWRP and had the same results as before. Using the toolkit (which doesn't officially support 4.3--not sure if that's important) I get the message "waiting for USB debugging to be enabled", and of course I can't enable this.
 

theramsey3

Senior Member
Jun 27, 2012
355
167
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Ok so I was using 3.07, I tried 3.09 with CWM and TWRP and had the same results as before. Using the toolkit (which doesn't officially support 4.3--not sure if that's important) I get the message "waiting for USB debugging to be enabled", and of course I can't enable this.
I'm going to have to sit back and wait for someone else to chime in on this one?

Maybe you can try to flash the Odin .Tar again and see if maybe it will boot. I read somewhere tonight that some people are having to flash some things more than one time to get them to work right.

It probably took my phone 5 minutes to boot after I recovered it. I really thought I hadn't fixed it then it just booted. So it might just take longer than you expect?

I will try to help if I can think of anything thing else to try but as of now I am out of ideas.

Sent from my SAMSUNG-SGH-I747 using xda app-developers app
 
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anonymous78

Member
Jun 27, 2012
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I'm going to have to sit back and wait for someone else to chime in on this one?

Maybe you can try to flash the Odin .Tar again and see if maybe it will boot. I read somewhere tonight that some people are having to flash some things more than one time to get them to work right.

It probably took my phone 5 minutes to boot after I recovered it. I really thought I hadn't fixed it then it just booted. So it might just take longer than you expect?

I will try to help if I can think of anything thing else to try but as of now I am out of ideas.

Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Is there no way to use stock recovery to flash a stock 4.3 rom?
 

theramsey3

Senior Member
Jun 27, 2012
355
167
0
Is there no way to use stock recovery to flash a stock 4.3 rom?
Not on AT&T there isn't. You can flash a stock firmware with odin if you have an I747M, Do Not Try this with an AT&T phone after going to 4.3 bootloaders.

Sent from my SAMSUNG-SGH-I747 using xda app-developers app
 
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