[Q] Phone freezes when trying to access photos on ext. SD Card

kkarson

Member
Jun 29, 2010
13
1
0
Bay Area, California
I have 812 pictures in my Camera album on my external Toshiba 32GB Class 10 SD card. When I first got the phone in December, everything worked great, even after transferring from my EVO 3D. Now, whenever I try to access my stuff on my SD card through the Gallery app, it just freezes. I can hit home and exit the app, but back doesn't work and I cannot scroll anywhere. I can still access pictures via ASTRO and save stuff on to it..I just don't anymore, in case it goes corrupt. Any solutions? I tried searching, but no one seems to have the same problem as me..
 

ReapersDeath

Senior Member
Dec 6, 2011
1,368
220
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Washington
Lol. Sounds like a simple cache issue with the gallery. Go to settings, application manager, all apps, find gallery, try clearing cache, and if that doesn't solve the problem, delete data. This will not delete your images. I think it may or may not delete your thumbnails. Just scroll over the images again and a thumbnail is remade. Nothing will harm your photos.

Sent from my SPH-L710 using xda app-developers app
 

topherk

Senior Member
Nov 16, 2010
778
503
0
Los Angeles
I have 812 pictures in my Camera album on my external Toshiba 32GB Class 10 SD card. When I first got the phone in December, everything worked great, even after transferring from my EVO 3D. Now, whenever I try to access my stuff on my SD card through the Gallery app, it just freezes. I can hit home and exit the app, but back doesn't work and I cannot scroll anywhere. I can still access pictures via ASTRO and save stuff on to it..I just don't anymore, in case it goes corrupt. Any solutions? I tried searching, but no one seems to have the same problem as me..
hmmm... I would normally say that the 800+ images in one gallery might be the cause of the problem. But you say that it was working fine previously. Even then, I'd recommend to split the images into different folders (maybe based on month they were taken) to minimize the amount of thumbnails that gallery has to process and look through.


I'm assuming you've done the MA6 and MB1 updates. Perhaps upgrading the phone to 4.1.2 caused this? I haven't heard of anything similar on XDA, but I'd stick with kkarson's approach and clear cache from the gallery app. Hope that works for ya!
 

kkarson

Member
Jun 29, 2010
13
1
0
Bay Area, California
Already tried clearing the cache and data from the Application Manager, but still the same results. I have a folder of old camera photos from my EVO 3D with 1780 photos in it, and it opens and I can view the photos perfectly fine, with no lag or freezing. But when I open the "Camera" folder on the ext. SD card, it just freezes and I have to go back to the home screen. I just upgraded to MB1 today and still the same results..

Sent from my SPH-L710 using xda app-developers app
 

EzDuzit

Senior Member
Dec 13, 2012
81
82
0
Redlands, Ca.
Maybe there's corrupted files on the SD card causing the phone to choke when it tries to read them. If you have windows 7 or XP you can put the card in your pc, (with a card reader or usb card reader), then right click on the card and choose properties. Select the tools tab in the properties box. The first option is error checking which will scan the disk and fix errors (if fix errors is checked). However, if there are corrupted files on the SD card it might be going bad and should be reformatted.
 

MadFlava

Senior Member
Jul 5, 2008
673
75
0
No fix. Your Sd card is done. The fix is get a new one.

Also the op likely has Sd card problems and not a phone problem.
The card isnt that old and isnt giving any read/write errors.

I guess that could be the case.. its a class 10 Sandisk card.. I would think it would last more than a couple of months.
 

EzDuzit

Senior Member
Dec 13, 2012
81
82
0
Redlands, Ca.
The card isnt that old and isnt giving any read/write errors.

I guess that could be the case.. its a class 10 Sandisk card.. I would think it would last more than a couple of months.
I'm looking at a Sandisk 32GB class 10 ultra card that I got right after xmas so it's only 3 mopnths old. It started spitting out corrupt files after only 1 month. Eventually I'll get another card. But if my phone ever random restarts, or suddenly locks up, or I notice media is using a lot of battery, I know if I run scan disk on the card it will show errors. It lasts for a few weeks between formats.
There are also tons of posts from people that have had sd card failures on this phone (also with new cards).


Scan of my card after phone acted up.



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MadFlava

Senior Member
Jul 5, 2008
673
75
0
I bought a new class 10 PNY card today. Once I get some pictures on it, I guess we'll see if that was the issue.

Sent from my SPH-L710 using xda premium
 

CNexus

Senior Member
May 17, 2012
9,009
13,993
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~/android
I bought a new class 10 PNY card today. Once I get some pictures on it, I guess we'll see if that was the issue.

Sent from my SPH-L710 using xda premium
Dont worry you're not alone, theres a thread in general that had a ton of posts and the thread title was "If your sdcard failed on you, what recovery were you on?"
Many have had to purchase 2 or 3 cards until they got one that didnt go bad or corrupted. If you got the sdcard (the one that failed) very recently, you could call the manufacturer and tell them it failed on you, I'm sure they would send a replacement because I've seen others do it and they got their replacements in a timely manner
 

MadFlava

Senior Member
Jul 5, 2008
673
75
0
Dont worry you're not alone, theres a thread in general that had a ton of posts and the thread title was "If your sdcard failed on you, what recovery were you on?"
Many have had to purchase 2 or 3 cards until they got one that didnt go bad or corrupted. If you got the sdcard (the one that failed) very recently, you could call the manufacturer and tell them it failed on you, I'm sure they would send a replacement because I've seen others do it and they got their replacements in a timely manner
Well, the new card doesnt work any faster than the old card. At this point, Im thinking its not the card.
 

kremori

Senior Member
Oct 25, 2010
75
5
0
Prishtina
My Verbatim class 10 16gb sd card works just fine on my SGS2 and computer but it freezes like hell the SGS4. i want it in my SGS4 ...any advice please..i formatted and still the same