[Q] Phone randomly turns off

wtrimble

Member
Apr 30, 2012
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My phone has recently just started to turn off randomly. It will do this whether the battery is full or lower. It hasn't done this if it is plugged in to an AC outlet, but I believe it has done this before when plugged into a computer. I push the awake button but don't get any response. I hold down the power button for about ten seconds to reset it. Any ideas on why this is dong this? It just started doing this about a month ago and I have had the phone since I bought it new about a year and a half ago.
 

122ninjas

Senior Member
Jul 26, 2012
3,197
941
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Arizona
My phone has recently just started to turn off randomly. It will do this whether the battery is full or lower. It hasn't done this if it is plugged in to an AC outlet, but I believe it has done this before when plugged into a computer. I push the awake button but don't get any response. I hold down the power button for about ten seconds to reset it. Any ideas on why this is dong this? It just started doing this about a month ago and I have had the phone since I bought it new about a year and a half ago.
What rom and Android Version are you on?
 

122ninjas

Senior Member
Jul 26, 2012
3,197
941
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Arizona
Doesn't everybody have this version? I don't see this issue being brought up anywhere.
Its in the 4.0.4 thread. And many people are still running GB or a custom ROM as updating through kies is jot something someone thinks of. They jury hit the software update button

Sent from my GS4 running CM11 Kandy Kane
 

ferrocene

Senior Member
May 7, 2010
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... Ok.....and.... any solutions?

I don't want you to go out of your way on this one. Maybe someone else could chime on the issue.
There is a thread 4 down from yours called 4.0.4 OTA update. "Solutions" can be found there. Like don't use 4.0.4.

Sent from my SGH-I777 using xda app-developers app
 

wtrimble

Member
Apr 30, 2012
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3
0
Your snarky smart ass comments are funny, considering he was not being the least bit rude to you and you completely overlooked the thread dedicated to 4.0.4. Next time leave your attitude at the door. Mmmk.
Usually when someone knowledgeable of the issue replies in the thread, they give a little more in depth answer than just a one word reply. I'm not trying to have a drawn out phone-like conversation on the issue, just an answer. He was being curt on purpose. No hard feelings though

And there wasn't a reason for me to think that a new update would cause my phone to turn off in sleep mode. I did a search and nothing came up. Even if I looked in that thread, I would have to have to go through 4 pages of banter to see the issue brought up.

I think this is a big enough issue to warrant it's own thread. Most people have stock ROM (maybe not on this site) and update to the newest software version when prompted to on their phone. But like I said, no hard feelings. Just want to get a limelight on this and get it resolved.

Its in the 4.0.4 thread. And many people are still running GB or a custom ROM as updating through kies is jot something someone thinks of. They jury hit the software update button
I downloaded the update OTA. I haven't used KIES for an update in awhile. Looks like I'll have to live with it until a new update comes out.. No reason to think they wouldn't provide an update to fix the issue promptly.
 

Phalanx7621

Senior Member
Jul 17, 2011
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Bethany Beach, Delaware
Even if I looked in that thread......
No reason to think they wouldn't provide an update to fix the issue promptly.
So you clearly didn't look in the thread with the title 4.0.4 in it, being the issue started when you upgraded to this firmware ....
And if they didn't bother fixing an issue with the kernel that can hard brick a device just from wiping, why would they fix this issue?
 

wtrimble

Member
Apr 30, 2012
14
3
0
So you clearly didn't look in the thread with the title 4.0.4 in it, being the issue started when you upgraded to this firmware ....
And if they didn't bother fixing an issue with the kernel that can hard brick a device just from wiping, why would they fix this issue?
I said I didn't. We can just keep to the original issue at hand thank you.