[Q] problems with fectory reset

[nurief]

Hi,
i have some problems with mt HTC aria.
it was working fine, but not for my carrier, so i tried to unlock it.
after few tries the main touch-keys (home, menu, back, search) stopped responding.
i tried to hard reset and install everything all over again but somehow it crashed in the middle and now i can't do the hard reset again.
if i turn it on it shows me a white screen with these words (in green):

liberty pvt ship s-off
hboot-1.02.0000
microp-031b
touch panel-stn21_03
radio-7.16.35.11
nov 4 2010,23:12:58

RRU

i have no clue how to continue/restore.
can someone help me? pleeeeese!

 

[Theonew]

Hi,
i have some problems with mt HTC aria.
it was working fine, but not for my carrier, so i tried to unlock it.
after few tries the main touch-keys (home, menu, back, search) stopped responding.
i tried to hard reset and install everything all over again but somehow it crashed in the middle and now i can't do the hard reset again.
if i turn it on it shows me a white screen with these words (in green):

liberty pvt ship s-off
hboot-1.02.0000
microp-031b
touch panel-stn21_03
radio-7.16.35.11
nov 4 2010,23:12:58

RRU

i have no clue how to continue/restore.
can someone help me? pleeeeese!

That's just the bootloader so you could try flashing a rom. Do you have a custom recovery installed?

 

[nurief]

That's just the bootloader so you could try flashing a rom. Do you have a custom recovery installed?

hi,
i don't really know what or how.
can you instruct me step by step?
the thing is that i was trying to install this file : HTC_Aria_for_ATT_Android_2.2_ROM_Update.exe and in the middle of the process my USB cable disconnected, and the phone doesn't boot since.
it just show me a white screen with the text i wrote up there (and it's ruu, not rru, obviously) when i turn it on, and it doesn't go to the hard reset menu even if i hold the down-volume button when i press the power button.

 

[Theonew]

hi,
i don't really know what or how.
can you instruct me step by step?
the thing is that i was trying to install this file : HTC_Aria_for_ATT_Android_2.2_ROM_Update.exe and in the middle of the process my USB cable disconnected, and the phone doesn't boot since.
it just show me a white screen with the text i wrote up there (and it's ruu, not rru, obviously) when i turn it on, and it doesn't go to the hard reset menu even if i hold the down-volume button when i press the power button.

You could just boot into fastboot (choose "fastboot" from the list in that menu) and re-run the RUU (Rom Update Utility).

 

[drumist]

nurief, you may need to pull out the battery to get out of the RUU screen. After putting the battery back in, hold down the trackpad button (that button below the screen) and press the power button, then release the trackpad button. It will say FASTBOOT if it worked correctly.

The RUU should be able to detect the phone while it's on the FASTBOOT screen.

 

[nurief]

nurief, you may need to pull out the battery to get out of the RUU screen. After putting the battery back in, hold down the trackpad button (that button below the screen) and press the power button, then release the trackpad button. It will say FASTBOOT if it worked correctly.

The RUU should be able to detect the phone while it's on the FASTBOOT screen.

do i need a certain files to be in the SD card?
i tried the trackpad boot, but i shows me a black screen with "HTC" in the center and four triangles with "!" in them at the four corners of the screen.

 

[drumist]

do i need a certain files to be in the SD card?
i tried the trackpad boot, but i shows me a black screen with "HTC" in the center and four triangles with "!" in them at the four corners of the screen.

Make sure you keep holding down the trackpad button until the screen turns on, then let go. Sorry, I should have been more clear about that.

If it still doesn't work, try the same process but this time hold down volume down button instead of the trackpad button. It should say HBOOT in blue near the top of the screen. Then after about 10 seconds, press power button once more. It should say FASTBOOT in red near the top now.

If either way works, then connect the USB cable to your computer then start up the RUU again and it should work fine.

 

[nurief]

Make sure you keep holding down the trackpad button until the screen turns on, then let go. Sorry, I should have been more clear about that.

If it still doesn't work, try the same process but this time hold down volume down button instead of the trackpad button. It should say HBOOT in blue near the top of the screen. Then after about 10 seconds, press power button once more. It should say FASTBOOT in red near the top now.

If either way works, then connect the USB cable to your computer then start up the RUU again and it should work fine.

it doesn't work.
i tried everything. turning on when the USB is plugged and unplugged, fastboot by holdin the trackpad and down-volume button...
when i plug the USB and unplug it the phone shows me the white screen with the text in to of this thread, and the "RUU" glows in orange background (like the fastboot) but i cannot choose the option even if i press the I/O button.

any ideas?

thanks.

 

[drumist]

Go to the IRC channel #liberatedAria on Freenode and ask if someone knows what to do. If no one is around, try again later.

If you don't know how to get on IRC, you can access it via web: http://webchat.freenode.net/?channels=#liberatedAria

Edit: From searching around online it seems like making a gold card might fix your problem.

 

[nurief]

Go to the IRC channel #liberatedAria on Freenode and ask if someone knows what to do. If no one is around, try again later.

If you don't know how to get on IRC, you can access it via web: [link] (the system doesn't let me send reply with links...)

Edit: From searching around online it seems like making a gold card might fix your problem.

thanks a lot, they helped me there to bring the device back to life.
but the old problem is still here.
the navigation touch keys (home, menu, back and search) doesn't respont to any human contact.
i figured out that if i touch the top of the screen - the backlight ot the keys turns on, but nothing more than that.

* the chat manager told me that he can't help me with that because they deal with rooted phones only, and i don't think mine is...