[Q] Randomly auto shutdown (battery problem)

Timbah

Member
Jan 20, 2010
36
5
0
Hi guys,

I have the Razr I since 3 days now, i orderd it via ebay on a german website. I really like the phone, its amasing fast and works really great. I've compared it with the Galaxy SIII and Xperia Z from friends, and the Razr I wins on almost every thing we testet (loading webpages, opening apps, scrolling etc).

But since i use the phone, there's something wrong with the battery (i think!). The phone just randomly shuts down for about 40 till 60 times a day, my record for keeping it on is about 1 hour.

This is what I know for now, by observing:
- The phone is working correctly (on of off, doesn't matter)
- The battery gives an empy signal (but isn't)
- Due to the empty signal Android thinks the phone is empty and starts the automaticly shutdown process
- When the phone is off, i can just turn it on and the battery level is where it was before
- This cycle happens randomly, in 1 minute til 1 houre...

What i've done so far:
- Searched on google, a few similar problems, but no solutions
- Caliberate the battery
- Factory reset
- Disable apps that may couse a restart (but i don't think its a software issue tough)
- Playing with different settings, profiles etc

All those things doesn't change the randomly showing cycle that i've wrote above.
I also send an e-mail to the company where i orderd the device, so i maybe can return it and get an other one.
By the way, the phone was on JB when i received it.

Does anyone have any idea what the problem could be? Or is it just what my own conclusion is, a broken battery?

I hope someone can help thiking about my problem!

Cheers