[Q] RAZR HD stuck on Decrypt Screen

roborooster22

New member
Jan 10, 2011
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I've been looking for a while to find a solution to this issue, but haven't had any luck (probably because I'm having trouble figuring out what exactly to search to find a solution). Anyway, here's my problem:

This morning when I went to use my phone (unrooted, stock, fully updated Droid RAZR HD), when I entered my PIN to unlock the phone, it opened to the Recent Apps screen. When I hit the home button, it paused for a moment, then got caught in a loop of constantly notifying me that the Homescreen has stopped working. I couldn't tap on any notifications to get anywhere else either. So, I reset the phone with POWER+VOL DOWN. However, it opens to the Decrypt Phone Screen and won't accept my PIN. It just says "Try Again" (side note: when I use my PIN, it takes a few seconds to tell me to Try Again. If I use a wrong PIN/password, it tells me to Try Again immediately). After struggling with this a little while, I decided to cut my losses and do a Factory Reset from Recovery. It says it succeeds, but still boots to the decrypt screen. I've tried to get into ADB to wipe it, but I can't get ADB to recognize my phone. I tried to use fastboot to wipe, but it doesn't work either. I tried to use RSDLite to flash the stock firmware on it, but it always fails on step 1/17 (Failed Flashing Process. 1/17 flash partition "gpt.bin" -> Phone returns FAIL). If it means anything, my phone doesn't display "OK to program" on the fastboot screen. Anyone have any suggestions/help? I have a replacement insurance policy with Best Buy, so I can go tomorrow and get a new phone swapped out. I'd just really like to not have to wait on that and get the one I have working again.