[Q] Recover data from Nokia 710

[SimonTS]

Hi guys/gals,

I've been passed a Nokia 710 by a friend of mine. She managed to drop it in a bowl of water at work and has been refused a fix under warranty (not surprising). This was a few weeks ago, so the phone is fully dried out. It boots up, makes the start-up sounds and the three buttons on the front work, but the screen is totally blank - although touch-screen response seems to work still.

I have installed Zune, but whenever I connect the phone I get "Phone setup incomplete" and a message to disconnect the phone and complete the remaining steps on the phone. Without a screen to see I have no idea what I should be doing.

Is there a simple solution to this, or is there some way of connecting to the internal memory to recover the data from it some other way?

 

[Rataplan]

Hi guys/gals,

I've been passed a Nokia 710 by a friend of mine. She managed to drop it in a bowl of water at work and has been refused a fix under warranty (not surprising). This was a few weeks ago, so the phone is fully dried out. It boots up, makes the start-up sounds and the three buttons on the front work, but the screen is totally blank - although touch-screen response seems to work still.

I have installed Zune, but whenever I connect the phone I get "Phone setup incomplete" and a message to disconnect the phone and complete the remaining steps on the phone. Without a screen to see I have no idea what I should be doing.

Is there a simple solution to this, or is there some way of connecting to the internal memory to recover the data from it some other way?

How did she do that, I don't think you can recover the data from your phone, Zune is giving you an update error which means that the update isn't intalled completly.
What you can do, but you had to do that a lot earlier, is to put the phone in a bowl of rice (not water ) and wait a few days, that's the only thing I can think about at the moment.


Succes,

 

[SimonTS]

How did she do that, I don't think you can recover the data from your phone, Zune is giving you an update error which means that the update isn't intalled completly.
What you can do, but you had to do that a lot earlier, is to put the phone in a bowl of rice (not water ) and wait a few days, that's the only thing I can think about at the moment.


Succes,

She had the phone in her pocket when she bent over. I think the problem may be down to a key-lock on the phone which needs to be entered first, but am waiting for her to get back to me.

Thanks for the help though, I didn't expect much else.

 

[*Detection*]

She had the phone in her pocket when she bent over. I think the problem may be down to a key-lock on the phone which needs to be entered first, but am waiting for her to get back to me.

Thanks for the help though, I didn't expect much else.

Plug it into a Linux machine and copy direct from the phone as any other USB flash drive would work

Or uninstall Zune and use the reg hack to allow that to be done in windows
http://shivamsoftworld.blogspot.co.uk/2012/12/how-to-enable-usb-mass-storage-mode-in_14.html

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[SimonTS]

Plug it into a Linux machine and copy direct from the phone as any other USB flash drive would work

Or uninstall Zune and use the reg hack to allow that to be done in windows
http://shivamsoftworld.blogspot.co.uk/2012/12/how-to-enable-usb-mass-storage-mode-in_14.html

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Fantastic, thank you. Following the link you posted also took me to another site USB Storage Enabler for Windows Phones 7 which might be useful for anyone else coming up against this in the future, or simply wanting to use their device as a USB drive, not requiring Zune.

 

[*Detection*]

Fantastic, thank you. Following the link you posted also took me to another site USB Storage Enabler for Windows Phones 7 which might be useful for anyone else coming up against this in the future, or simply wanting to use their device as a USB drive, not requiring Zune.

 

[abrox96]

I think the phone has been reset

Hi guys/gals,

I've been passed a Nokia 710 by a friend of mine. She managed to drop it in a bowl of water at work and has been refused a fix under warranty (not surprising). This was a few weeks ago, so the phone is fully dried out. It boots up, makes the start-up sounds and the three buttons on the front work, but the screen is totally blank - although touch-screen response seems to work still.

I have installed Zune, but whenever I connect the phone I get "Phone setup incomplete" and a message to disconnect the phone and complete the remaining steps on the phone. Without a screen to see I have no idea what I should be doing.

Is there a simple solution to this, or is there some way of connecting to the internal memory to recover the data from it some other way?

I think the phone is reset entirely..
and the reason you couldn't connect to zune is because you haven't completed the initial boot procedures...

There are many ways to get your phone started...
But I don't think its of any use unless, you have your screen working..