I have a Galaxy II that I'm trying to restore to stock operating system. I tried to upgrade to ICI using KEIS but with out luck. Now the phone is telling me that I have to restore firmware using KEIS. When I connect to my PC the program doesn't find the phone. I've uninstall all of the drivers and KEIS program about 3 times and I still don't have any luck. Can you please give me some suggestions.