[Q] S-Pen can't write some part of the screen after using a samsung magnetic case :(

[kainzx]

Dear all,
I'm using s-pen and n5100 for around 3 months and then buy samsung case (magnetic flip cover, pink) for just 10 day ago.
I noticed that when I'm using s-note, I can't use my s-pen to select pointer option anymore (used to be normal) but my finger do it just fine.
Then I googling around for "s-pen problem" and found that there is an issue with all sort of magnetic, but it will back to normal when put the magnet away.
But in my case, it's not. the top part of the screen can't be use by s-pen amymore :crying::crying:
Is there a way to recover this? I'm on a German stock rom post by geek78.

Thanks
Here the image from Sketchbook for testing s-pen
pic1: https://www.dropbox.com/s/wigke7gkluuvxxi/Sketch25422237.jpg
pic2: https://www.dropbox.com/s/rjgt0rvaoo7m091/Sketch232135235.jpg

** update **
got mine back after 16 days!!
they said the mainboard were replaced to solve this issue.

 

[wase4711]

there is plenty of discussion about this all over the internet..search and you will learn...

 

[biblefreak]

Take your tablet out of the case and turn it off for awhile. Turn it back on and see if you still have a problem. If not, don't use cases with magnets anymore. If you do still have a problem call Samsung and have then fix it under warranty. Then stop using cases with magnets!

sent from taser set to stun...

 

[kainzx]

Thanks everyone.
I throw my case away for 3 days and it didn't back to normal state (that what I learn from googling so far, just put it out of the case and it'll be fine)

I'm now backing up and flashed the stock back in already, will go to samsung today.

I'll be update the situation when I met up with samsung official, and will post the tested pictures when I can.

maybe 10 days long apart from my beloved note :crying:

 

[FaeMinx]

Thanks everyone.
I throw my case away for 3 days and it didn't back to normal state (that what I learn from googling so far, just put it out of the case and it'll be fine)

I'm now backing up and flashed the stock back in already, will go to samsung today.

I'll be update the situation when I met up with samsung official, and will post the tested pictures when I can.

maybe 10 days long apart from my beloved note :crying:

This is very disturbing. Just a couple of days ago, I decided I couldn't handle the inconvenience of the Stand Pouch anymore and took the plunge on an official Samsung Book Cover. I absolutely love it. My Note 8.0 now feels complete.

I was very anti magnetic covers, but as a few people have posted reviews on the book cover, and it's been some time with no complaints (till now)... I thought I was just being overly paranoid.

I've tested the spen digitizer thoroughly in sketchbook every day since getting this cover, and haven't noticed any problems yet.

Please let us know what Samsung have to say. Did you mention the book cover to them?
Also, I just assume it's the Official Book Cover for Galaxy Note 8.0 that you're using right?

Sent from my GT-N5100 using Tapatalk 4 Beta

 

[restrictedheart]

thanks for the info

 

[Shofar1]

Using 3 different cover, 2 with magnets.
No Problems.

 

[hertsjoatmon]

http://forum.xda-developers.com/showthread.php?t=2288809

Posted this thread on the subject a month or so ago. alot of discussion with in it that may be of use for you. I used a case with magnets for a few weeks but decided to change as I felt it started to effect the side of the screen ever so slightly on the edge where the magnets that held the cover shut were located.

Now i use the Poetic revolution discussed here http://forum.xda-developers.com/showthread.php?t=2311243
I think its a brilliant case.

 

[FaeMinx]

http://forum.xda-developers.com/showthread.php?t=2288809

Posted this thread on the subject a month or so ago. alot of discussion with in it that may be of use for you. I used a case with magnets for a few weeks but decided to change as I felt it started to effect the side of the screen ever so slightly on the edge where the magnets that held the cover shut were located.

Now i use the Poetic revolution discussed here http://forum.xda-developers.com/showthread.php?t=2311243
I think its a brilliant case.

Is the effect still noticeable (I.e. permanent)? Or has it returned to normal now that you use the Poetic revolution?

Sent from my GT-N5100 using Tapatalk 4 Beta

 

[janjannsen99]

Told you guys about this months ago. Eve r yo me said Noooooooooo won't happen. Too paranoid
Here come the complaints
.you can call this patient 0

Sent from my SGH-T889 using Tapatalk 4 Beta

 

[hertsjoatmon]

Is the effect still noticeable (I.e. permanent)? Or has it returned to normal now that you use the Poetic revolution?

Sent from my GT-N5100 using Tapatalk 4 Beta

Just tried scribbling in all the edges and corners in a new blank drawing file. Didn't notice any issues or lack of response. So I think it's fine. I only used the other case for a few weeks as it was only £5 and a stop gap while what I would use long term. The issue I started to notice a little was only at the extreme edge where the magnets that held the cover closed were located

 

[FaeMinx]

Told you guys about this months ago. Eve r yo me said Noooooooooo won't happen. Too paranoid
Here come the complaints
.you can call this patient 0

As this is patient 0, I'm still holding out that the digitizer failure and Samsung case are unrelated. Circumstantial evidence...

 

[kainzx]

Please let us know what Samsung have to say. Did you mention the book cover to them?
Also, I just assume it's the Official Book Cover for Galaxy Note 8.0 that you're using right?

Sent from my GT-N5100 using Tapatalk 4 Beta

Yes, my case is official Samsung case (a pink one with a white note)

Yesterday I met with Samsung rep.
After they testing with thier utility (dial *#0*#) and choose Wacom test. It shown that the top of my screen has some damage so they have to replace some part and I need to wait

I also have a senior in my office have note 8.0 with the same Samsung case (Brown note with black case), which is still fully functional. If his note last more that a month with Samsung case, maybe it's just my note that have a defected part.

Will update again when I got mine back (hopefully monday!)

 

[kainzx]

http://forum.xda-developers.com/showthread.php?t=2288809

Posted this thread on the subject a month or so ago. alot of discussion with in it that may be of use for you. I used a case with magnets for a few weeks but decided to change as I felt it started to effect the side of the screen ever so slightly on the edge where the magnets that held the cover shut were located.

Now i use the Poetic revolution discussed here http://forum.xda-developers.com/showthread.php?t=2311243
I think its a brilliant case.

Thank you. reading

 

[hertsjoatmon]

As this is patient 0, I'm still holding out that the digitizer failure and Samsung case are unrelated. Circumstantial evidence...

To clarify my experience. I was using a very cheap case, not the official samsung one. I'm sure the samsung magnets are weaker and sheilded to minimise abverse effects. This is an assumption on my part though having not used one.

 

[kainzx]

dear hertsjoatmon,
After glide to your link (another topic there) I think that the Wacom's layer is damaged (that's why only s-pen is unwritable), I'll look at part no. in the receipt and will update here.

 

[janjannsen99]

As this is patient 0, I'm still holding out that the digitizer failure and Samsung case are unrelated. Circumstantial evidence...

Go search through the note 2 forums. All that the note 8.0 is, is a big note 2 with no radios 5110 at least. But believeth what you might choose, magnets plus electronics equals fail watson.

Sent from my GT-N5110 using Tapatalk 4 Beta

 

[p107r0]

Go search through the note 2 forums. All that the note 8.0 is, is a big note 2 with no radios 5110 at least. But believeth what you might choose, magnets plus electronics equals fail watson.

A-ha! That must be the reason why HDDs in my PC fail every few+ years - thank you Sherlock.

But seriously - custom cases are another story - but I cannot imagine nobody in Samsung would remember to check what is the long-term impact of their own case magnets on screen digitizer. At least for two reasons:
2. warranty replacements generate losses
1. they are not idiots

 

[TC93]

Its possible that it was just a defect in the tablet. I have seen plenty of videos of the nexus 7 touch screen becoming non responsive.

 

[meboy]

I read one guy went through 5 on warranty until finally figuring out it's the book cases magnets that was the issue.

I sure won't be risking magnets.
Picked up a Noreve leather snap case. There are lots of options out there.