[Q] Samsung Captivate plugged in computer wont download kies, or recognize a device

[MsRedRumRouge]

Hey everyone, Please help. I just got my Samsung captivate 3 days ago. I went into rogers to ask how to download kies etc. So he told me to plug it in my computer and Kies will automatically pop up. So i went home and tried that. Well i plugged it in, nothing showed up, not even a folder where i could put my music in. So i tried downloading kies from the samsung website, did that, plugged my phone in and nothing happened. the kies said it didnt have a device plugged in. Am i doing something wrong, please help. I have no idea how this phone works and i cant find a manual anywhere.!!

thanks!

 

[koreancanuck]

Did you try installing the Samsung drivers? (Although I thought it was in the Kies itself..)

64 bit: http://www.mediafire.com/?3dh4d6up72me9re

32 bit: http://www.mediafire.com/?0b45zo7o75rc5d5

Try uninstalling Kies and install one of these according to your computer.

 

[mcord11758]

All make sure you are using the usb port in the back of the computer with the original cord that came with the phone

Captivate
Cog 2.2

 

[alphadog00]

Also, the latest version of Kies will not work with the US captivate - I have no idea if that is affecting your Rogers phone.

Why do you want Kies? What problem are you trying to solve? Do you just want to move pictures and music to your phone? If so the drivers listed above should do the trick.