[Q] sensation xe getting very hot and heavy battery drain

[exxpired]

So I got my sensation xe today, charged it up and then started using it, about 50 apps installed, 5 sms, 20mins of music and some web browsing..my phone has lost 47% charge in about 1h50m and temp hit 42c when I checked. Should I send it back or will this stop? Phone only calls down once o take it outside on the cold.

It's rooted,s-off and running arhd 3.6.7

Sent from my HTC Sensation XE with Beats Audio using xda premium

 

[malybru]

So I got my sensation xe today, charged it up and then started using it, about 50 apps installed, 5 sms, 20mins of music and some web browsing..my phone has lost 47% charge in about 1h50m and temp hit 42c when I checked. Should I send it back or will this stop? Phone only calls down once o take it outside on the cold.

It's rooted,s-off and running arhd 3.6.7

Sent from my HTC Sensation XE with Beats Audio using xda premium

Hi,

I think everyone will worry when their device starts warming up,but it is all relative.
40 degrees C may seem hot,but that is actually quite normal.
With ARHD ROMS and the new Faux kernel,you have Thermald installed ,which will halt your phone if it gets too hot, and before it can do any damage.

 

[exxpired]

Hi,

I think everyone will worry when their device starts warming up,but it is all relative.
40 degrees C may seem hot,but that is actually quite normal.
With ARHD ROMS and the new Faux kernel,you have Thermald installed ,which will halt your phone if it gets too hot, and before it can do any damage.

So even though it gets hot that it feels uncomfortable in my hand, its nothing to worry about? My DHD was over clocked to 1.5ghz and it was always stone cold :/

I just need to be sure before I unroot and s-on the device and contact dialaphone for a replacement which will take about a week or so!

 

[malybru]

So even though it gets hot that it feels uncomfortable in my hand, its nothing to worry about? My DHD was over clocked to 1.5ghz and it was always stone cold :/

I just need to be sure before I unroot and s-on the device and contact dialaphone for a replacement which will take about a week or so!

Hi,

Isn't DHD a single core?
I've always had my doubts with these dual core phone,and how they would keep them cool.
Mine gets to those temperatures,but I have been assured that it is all well within the limit.
Even on stock,when I got it out of the box,it was getting to those temps.

And now they are talking about quad cores...LOL
My laptop is quad core with a proper cooling system,and it still gets HOT.

Honestly,there is no rush to send yours back.
If you are really worried,you should at least try another kernel,to see if there is any difference.
Bricked is HERE.
Don't be put off by the name...

 

[exxpired]

Hi,

Isn't DHD a single core?
I've always had my doubts with these dual core phone,and how they would keep them cool.
Mine gets to those temperatures,but I have been assured that it is all well within the limit.
Even on stock,when I got it out of the box,it was getting to those temps.

And now they are talking about quad cores...LOL
My laptop is quad core with a proper cooling system,and it still gets HOT.

Honestly,there is no rush to send yours back.
If you are really worried,you should at least try another kernel,to see if there is any difference.
Bricked is HERE.
Don't be put off by the name...

Haha, I tired bricked already still the same :/ Bricked, stock and faux all go to around 40-43C when just using the phone, The thing is I asked my friend who has a sensation and he says his doesn't heat up at all!

I even tried underclocking to 900mhz but still very hot :/

Surely HTC wouldnt release a phone that is sometimes to hot to put to my face? lol it only seems to be the bottom half where I presume the cpu is. Only thing i can think of is to try 4.1.7 to see if there were any fixes in that release but I doubt it

Maybe I should have gotten the cheap toy feeling SGSII

 

[malybru]

Haha, I tired bricked already still the same :/ Bricked, stock and faux all go to around 40-43C when just using the phone, The thing is I asked my friend who has a sensation and he says his doesn't heat up at all!

I even tried underclocking to 900mhz but still very hot :/

Surely HTC wouldnt release a phone that is sometimes to hot to put to my face? lol it only seems to be the bottom half where I presume the cpu is. Only thing i can think of is to try 4.1.7 to see if there were any fixes in that release but I doubt it

Maybe I should have gotten the cheap toy feeling SGSII

Hi,

Just as a matter of interest,did you actually FEEL your friend's Sensation?
What ROM does he have?
Have you tried to copy his configuration onto your phone?
Then you would know if your phone has a problem.
Just a thought...

 

[exxpired]

Hi,

Just as a matter of interest,did you actually FEEL your friend's Sensation?
What ROM does he have?
Have you tried to copy his configuration onto your phone?
Then you would know if your phone has a problem.
Just a thought...

Hes a work colleague, I will maybe try test with him on Thursday...if I don't just send it back due to finding this (he is on stock rom btw) :

Hi Guys

Well I got a reply from HTC this morning and it seems the phone shouldn't be getting this hot. They have asked me to send it to them for repairs.

Dear nNik xxxxxxx

Thank you for your email regarding your HTC Sensation.

we can arrange for your phone to be repaired. We provide this service for our customers through our Repair Centre in the UK. Please read the following instructions carefully.

We can arrange for UPS to collect your device from any address in the UK, Ireland or any other EU country, from Monday to Friday, 13:00 to 17:00 except weekends and public holidays.

The current time-scale for the repair is 10 working days from when it arrives at the HTC Repair Centre.

If the fault is found not to be covered by the warranty then the repair will be chargeable and a quotation for the full cost of the repair will be emailed to you. Should you choose not to go ahead with the quote; a £20 fee (approx) will be charged for the return of the device in an un-repaired state. This covers the shipping, evaluation, testing of the handset and VAT. If you choose not to pay the quotation then the device will be disposed of after 30 days.

Physical damage and Wear & Tear in the device is not covered under the warranty, and the repair centre may decide that the repair will be chargeable if damage is found.

If evidence of water damage or liquid ingress is discovered then the device will not be repaired. We can either return the phone to you un-repaired (at no charge to yourself) or we can dispose of it for you. It is un-economical to repair liquid damaged phones as the cost to you may be more then the cost of purchasing a brand new phone.

For more information on the Warranty please visit our website at this link: http://www.htc.com/www/support/warranty.html

Please backup your data prior to sending the device to us (if possible.) HTC are not responsible for any loss of data that occurs as a result of the repair.
If the phone has been unlocked please provide a copy of the email or letter from the mobile operator that confirms this. Failure to do this could result in the phone being returned to you locked once again to the network.

By proceeding with the repair you agree to the terms and conditions of the repair service. If you would like more information please follow this link: http://service.europe.htc.com/terms&conditions.pdf

If you would like the phone collected sooner then please call our helpline on 08458900079 (within UK) or on +44 (0)1279 206906 (outside UK) to arrange your booking.

To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number xxxxxxxxxxxx

Sincerely,

Sid

HTC

 

[malybru]

Hes a work colleague, I will maybe try test with him on Thursday...if I don't just send it back due to finding this (he is on stock rom btw) :

Hi,

Good luck.

 

[exxpired]

Hi,

Good luck.

Lol thanks, Maybe im kicking a fuss..but it just feels **** in my hand, eats the battery and is pissing me off..I havent even had it for 24hours yet! I dont really want to send it back, wish I could just walk into a store and exchange it for a new cold one

 

[exxpired]

I just installed hypersensation cm7 build and ran some youtube, texts camera..and it hasnt heated up as much as on sense :/

 

[malybru]

Lol thanks, Maybe im kicking a fuss..but it just feels **** in my hand, eats the battery and is pissing me off..I havent even had it for 24hours yet! I dont really want to send it back, wish I could just walk into a store and exchange it for a new cold one

Hi

I've got one more suggestion.
ADHD roms do not really reach their full potential until you've run three to four battery cycles, and let the ROM settle down.
Give it a few days before you give up on it.



EDIT:
Doh,I see you've already moved on.
Well, see how it goes.

Sent telepathically from my pyramid

 

[exxpired]

Hi

I've got one more suggestion.
ADHD roms do not really reach their full potential until you've run three to four battery cycles, and let the ROM settle down.
Give it a few days before you give up on it.



EDIT:
Doh,I see you've already moved on.
Well, see how it goes.

Sent telepathically from my pyramid

I havent yet I was just testing, im flashing 4.1.7 now..arhd is the reason i got the sensation and not the sgsii

 

[exxpired]

Heres what htc had to say when i asked about safe temp and whether i would need a replacement... As of yet i dont think i have gone past max 45.. Seems to alot cooler now..

Thank you for contacting HTC regarding your Sensation XE.

I understand that you are currently experiencing difficulties.

We recommend 50 degrees and below as being a safe temperature, but if the device is heating up on a regular basis there could be a possible fault.

What I would recommend is to reset the phone if this keeps happening to see if the issue is software related. If a reset does not fix the issue the phone will require repair.

As the phone is new I recommend contacting your retailer first regarding their repair and returns policies.

I hope that this information meets with your requirements, should you have any further questions please do not hesitate to contact us again.

Sent from my HTC Sensation XE with Beats Audio using xda premium