[Q] SIM not detected though inserted correctly into TS!!

viewpad.mobile

New member
May 13, 2015
2
0
0
Hi there,

I just bought a 1GB/8GB/2,100 TrueSmart, which will not detect any MicroSIM though it's been inserted the correct way as shown within the manual. It is mechanically accepted by the slot as mentioned with that soft click. All other positions won't lead to this proper position inside the slot. Though it's obviously seated correctly, the icon on the status bar won't lose its red x-mark. SIM settings are always greyed out, it seems to make no difference whether a SIM is inserted or not. Android is not able to recognize the SIM being inserted. BUT: The SIM works properly on my Xperia.

Software- and baseband-versions as shown on screenshots (png-files). What the hell is wrong with my TS? Without that SIM-functionality the TS has no more possibilities than that worthless Apple watch. I could only throw it away into the trash can...

Maybe anyone else had a similar issue with his TrueSmart? Is there any other solution than throwing it away?
 

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filas228

New member
Sep 24, 2015
4
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Sim card

Hi there,

I just bought a 1GB/8GB/2,100 TrueSmart, which will not detect any MicroSIM though it's been inserted the correct way as shown within the manual. It is mechanically accepted by the slot as mentioned with that soft click. All other positions won't lead to this proper position inside the slot. Though it's obviously seated correctly, the icon on the status bar won't lose its red x-mark. SIM settings are always greyed out, it seems to make no difference whether a SIM is inserted or not. Android is not able to recognize the SIM being inserted. BUT: The SIM works properly on my Xperia.

Software- and baseband-versions as shown on screenshots (png-files). What the hell is wrong with my TS? Without that SIM-functionality the TS has no more possibilities than that worthless Apple watch. I could only throw it away into the trash can...

Maybe anyone else had a similar issue with his TrueSmart? Is there any other solution than throwing it away?
Hi, I have similar problem and trying to find solution...GSM net Vodaphone...but no way to call...it is greyed as you describe...Did you get any solution please?
Thank you for asistance..
Regards
Filik
 

samuelmsullivan

New member
Jan 19, 2016
2
0
0
have you gotten any answers on this issue. I have just purchased a smart mate to get me used to it before i am sent the new kick start sometime in march / april 2016.

My sim is inserted and all greyed out as well. I am willing to pay for help
 
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