[Q] So, did your ZL first arrive sealed?

[schnidex]

I recently bought a C6503 from a German eBay seller, but it wasn't sealed in any way. More importantly, the phone had clearly been removed at least once from the plastic bag it came in, because there was a dent from the camera on the other side. It had been reinserted the other way around, then sent to me. I returned the phone.

I've now imported another C6503 from phonehouse.de and it too has arrived unsealed - neither the box nor the phone arrived sealed in any way. It mostly looks like it's been untouched. Some unboxing videos on YouTube show sealed versions, others not.

Which was yours? The most important reason for it to be sealed, to me, is because I want to condition the battery before turning the phone on, and if someone has used it before me then there's a chance I won't be able to. Plus, I like new stuff

Was your box sealed? Was the phone sealed in the plastic bag when in the box?

 

[sarobi]

I bought my ZL at Amazon.de and it was not sealed. But I am sure that device was unused. The plastic protector was originally on the phone, also USB cable and earphones were not touched.

I know sometimes the box must be opened to insert local guarantee sheet, manuals, etc. in the box. Sometimes also some local changes are made on the device.

I don't have any troubles with my phone and I am really surprised when I see so many posts where users state their problems. Camera is great, battery life is excellent, scrolling is smooth, really no problems with my ZL, although the package was not sealed.

 

[nutzuTo]

I got mine from Bell Canada and was sealed with a sony sticker

Sent from my C6506 using xda app-developers app

 

[paul-c]

Bought mine from eBay and the box was sealed with a Sony sticker.

Sent from my Sony Xperia ZL

 

[ryude]

Mine was sealed, purchased from Newegg.

 

[schnidex]

Interesting.. so far, all the North American phones have been sealed, but those from Europe (although mine's manufactured in China) were not.

 

[ryude]

Interesting.. so far, all the North American phones have been sealed, but those from Europe (although mine's manufactured in China) were not.

Newegg buys it's Z/ZL from Malaysia.

 

[schnidex]

Newegg buys it's Z/ZL from Malaysia.

Okay, fair enough. Meanwhile, slightly worrying for me is that when I 'first' turned the phone on today, it booted straight away in German and didn't ask me to select a language or any other setup. It all looked new, but this suspects me to think someone else has turned it on before me. I don't know if there's a way I can check, but I was pretty disappointed by this.

I'm wondering however if it's a German retail thing, because this is the second order I've had from Germany (from different suppliers) and both were completely unsealed. Perhaps there's a law that requires them to check it boots up before shipping..?

 

[ryude]

Okay, fair enough. Meanwhile, slightly worrying for me is that when I 'first' turned the phone on today, it booted straight away in German and didn't ask me to select a language or any other setup. It all looked new, but this suspects me to think someone else has turned it on before me. I don't know if there's a way I can check, but I was pretty disappointed by this.

I'm wondering however if it's a German retail thing, because this is the second order I've had from Germany (from different suppliers) and both were completely unsealed. Perhaps there's a law that requires them to check it boots up before shipping..?

The language is determined by the customization, different regions have different customizations. Mine came with English (UK) pre-selected.

 

[Chiky33]

Bought mine from eBay (USA) and the box was sealed with a Sony sticker. Model C6503.

 

[paullu]

mine sealed c6506 usa

 

[sarobi]

Okay, fair enough. Meanwhile, slightly worrying for me is that when I 'first' turned the phone on today, it booted straight away in German and didn't ask me to select a language or any other setup. It all looked new, but this suspects me to think someone else has turned it on before me. I don't know if there's a way I can check, but I was pretty disappointed by this.

I'm wondering however if it's a German retail thing, because this is the second order I've had from Germany (from different suppliers) and both were completely unsealed. Perhaps there's a law that requires them to check it boots up before shipping..?

My ZL was bought at Amazon.de as I told you in my previous post and the box was not sealed, but as I remembered the first thing when I turned the phone on was selecting the language and setup guide ...

In general, I'm also wondering what happens with those products that had been sold through internet sales and later returned by customers and of course already used? Is there any rule that buyer must get completely new device ?

 

[paul-c]

I'm wondering however if it's a German retail thing, because this is the second order I've had from Germany (from different suppliers) and both were completely unsealed. Perhaps there's a law that requires them to check it boots up before shipping..?

I don't know about that, I got a Panasonic ELUGA from Germany last year and it was sealed in the box. It had never been booted up.

Sent from my Sony Xperia ZL

 

[Faddy89]

Sealed from Indonesia

Sent from my C6502 using xda app-developers app

 

[schnidex]

My ZL was bought at Amazon.de as I told you in my previous post and the box was not sealed, but as I remembered the first thing when I turned the phone on was selecting the language and setup guide ...

In general, I'm also wondering what happens with those products that had been sold through internet sales and later returned by customers and of course already used? Is there any rule that buyer must get completely new device ?

Thank you for this. The phone is probably fine, but for the time being there is doubt in my mind.

I don't suppose anyone knows if there's a system menu I can access that will tell me how many times the phone has been booted? So far, I have only turned it on once, so if that number is anything more than one and can be shown on the system, I will have my answer.

I'd love to keep it, and not have the hassle of returning it, but it's such a lot of money and I want to love my handset 100%, and not have any doubt. It does seem strange that it didn't ask me for the setup guide, and the phone was also already set to vibrate which I thought was strange. Also, the Developer Options were already exposed, but I was of the belief that these need to be enabled by pressing the version number seven times.

The only thing is that I haven't yet put a SIM card in it, so I don't know if that means the phone wouldn't go straight to Setup.

 

[zangetsu2188]

Bought it straight from Sony Shop. That shop also sells other Sony products. Sealed.
C6503 Philippines.

I noticed the Sony Mobile shops here sell unsealed phones. Happen with my former Xperia S. Bought it there unsealed.

Sent from my C6503 using xda app-developers app

 

[Tejstar]

Bought a white one from Amazon.de and whilst the box was sealed the unit itself was defective - the metal around the lens was chipped and the glass side near the camera button was cracked. I sent it back yesterday and will get a refund. When I booted it up, it went straight into the German menu without asking me to choose language.

Anyway, I ordered another ZL (this time black) as I saw a cracking deal on Amazon.it who were charging just €310! Price now back up to €499.

 

[stinky73]

6503 from amazon.de - sealed , brand new, perfect in every respect

Sent from my GT-P7510 using xda premium

---------- Post added at 06:11 PM ---------- Previous post was at 06:01 PM ----------

Thank you for this. The phone is probably fine, but for the time being there is doubt in my mind.

I don't suppose anyone knows if there's a system menu I can access that will tell me how many times the phone has been booted? So far, I have only turned it on once, so if that number is anything more than one and can be shown on the system, I will have my answer.

I'd love to keep it, and not have the hassle of returning it, but it's such a lot of money and I want to love my handset 100%, and not have any doubt. It does seem strange that it didn't ask me for the setup guide, and the phone was also already set to vibrate which I thought was strange. Also, the Developer Options were already exposed, but I was of the belief that these need to be enabled by pressing the version number seven times.

The only thing is that I haven't yet put a SIM card in it, so I don't know if that means the phone wouldn't go straight to Setup.

Bought a white one from Amazon.de and whilst the box was sealed the unit itself was defective - the metal around the lens was chipped and the glass side near the camera button was cracked. I sent it back yesterday and will get a refund. When I booted it up, it went straight into the German menu without asking me to choose language.

Anyway, I ordered another ZL (this time black) as I saw a cracking deal on Amazon.it who were charging just €310! Price now back up to €499.

If a "new" phone doesn't boot into
setup (language choice) then it is not new! And, obviously, if it's broken in the box and the box is undamaged it's not new! Law is strict, if it is sold as new in product description it should be in factory condition ie. As left factory after fabrication...sealed and not having been switched on!

Sent from my GT-P7510 using xda premium

 

[Tejstar]

If a "new" phone doesn't boot into
setup (language choice) then it is not new! And, obviously, if it's broken in the box and the box is undamaged it's not new! Law is strict, if it is sold as new in product description it should be in factory condition ie. As left factory after fabrication...sealed and not having been switched on!

Exactly my thoughts, which is why I was surprised, since it was ordered direct from Amazon.de and I've never had any 'returns' passed off as a new phone before from them. Anyway, it went straight back as it was clear that either it was already used or someone at the Sony factory didn't do their job properly in passing appropriate QA tests.

 

[stinky73]

Exactly my thoughts, which is why I was surprised, since it was ordered direct from Amazon.de and I've never had any 'returns' passed off as a new phone before from them. Anyway, it went straight back as it was clear that either it was already used or someone at the Sony factory didn't do their job properly in passing appropriate QA tests.

Good luck!! It'll be worth waiting for, but I'd be wary of the 4.2.2 update! Lots having troubles with it in other threads. I have had nothing but grief on many devices ! Out of the box on 4.1.2 easily the best android phone I have ever owned (there have been many ) and I am not going to spoil it with 4.2.2