[Q] Sony Tablet S Stuck on boot screen

ultimategondez

New member
May 14, 2012
1
0
0
Hi everyone, i have a problem with my Sony Tablet S, suddenly it's freezing and when i try to turned it back on it stuck on booting screen (with sony logo ).

then i checked to the internet and i found that i have to hard reset it, by holding down the + volume button and power button in order to get to the Android System Recovery. But then again no clue, i have tried reset to factory setting and keep stuck on boot screen. its frustating. :mad:

Prompt on my screen :
E: Fail to read boot logo flag
E: Cant Open / Dev/block/mmcblk0p5
(No Such file or directory)
E: Failed to Mount /cache (No such file or directory)
E: Cant mpunt/ cache/recovery/command
E: failed to mount /cache (No such file or directory)
E: failed to mount /cache (No such file or directory)

On the Android System Recovery there is Update System from SD Card, is there any possible ways that i can put Honeycomb virtual image on to the SD Card then make it as a bootable device, so i can boot from my SD Card.

Please help! thanks a lot !
 

agc93

Senior Member
Mar 14, 2011
348
83
0
Brisbane
If it was previously on Honeycomb, and you could find someone with a rooted Tablet running ICS from the same region and same version (WiFi vs 3G etc) then you might be able to recover it.

You would need to get them to install the rescue-bcakdoor on their device, allowing them to download the OTA update file. You could then try and ABD push that file onto your device's storage and install from the Recovery menu.

Just a thought! Otherwise, you could try sending it back under Warranty or something..

Disclaimer: This is by no means a tested solution and you may want to check on a few things before trying this. I take no responsibility for anything that happens as a result of this procedure. As always, I recommend trying Sony's Warranty and Repairs department for an official, warranty-valid repair.
 

arso123

New member
May 28, 2012
1
0
0
Same problem here

I have the same problem with my Sony tablet s, i udated it to 4.0.3, it was working fine till yesterday when it would not start, its stuck at the logo, ive tried factory reset, but nothing changed, i did not have a recovery data either.
i would appreciate if some one would guide me how to fix it, either upload the ota update file, can i root it some how or flash it by using an UPDATE.Zip on memory card and try system recovery using android 3.2.1 ota file. please help
 

InMyEyes

New member
May 8, 2012
1
0
0
help me too

I got the same problem yesterday(29. May), it might be google did something via OTA. I'm using China version, changed region to US and upgraded it to ICS, but unfortunatlly, can't root in ICS now. Yesterday, it suddenly stuck and can't reboot any more. always stuck on Starting Screen. I called Sony Customer Center, and follow their struture to reset the tablet, but not help. Can any one help me to fix it....
 

agc93

Senior Member
Mar 14, 2011
348
83
0
Brisbane
I got the same problem yesterday(29. May), it might be google did something via OTA. I'm using China version, changed region to US and upgraded it to ICS, but unfortunatlly, can't root in ICS now. Yesterday, it suddenly stuck and can't reboot any more. always stuck on Starting Screen. I called Sony Customer Center, and follow their struture to reset the tablet, but not help. Can any one help me to fix it....
I'm not too sure about easy fixes (I'd have to work through it a lot more, which is tricky without the error), but I know that it can't be Google. Google neither could nor would release an OTA package that aggressively downloaded to the device, installed and then broke something at system boot-level. Doesn't really work like that.
 

Mahaco

Senior Member
Feb 25, 2012
441
168
0
Behind you!
I have the same problem with my Sony tablet s, i udated it to 4.0.3, it was working fine till yesterday when it would not start, its stuck at the logo, ive tried factory reset, but nothing changed, i did not have a recovery data either.
i would appreciate if some one would guide me how to fix it, either upload the ota update file, can i root it some how or flash it by using an UPDATE.Zip on memory card and try system recovery using android 3.2.1 ota file. please help
If you have this problem and you don't have a rooted tablet, you won't be able to downgrade. you must send it back for repair, since it can't reboot normally, sony won't detect any self bricking tracks, so warranty is still in the game, had the same problem to with Region Changer somewhere in V2.1 or something.

Goodluck.!
 

PlagiastoArni

New member
Jul 1, 2012
1
0
0
I have the same problem too, and I can't send it to sony service because it's not on sale in my country. I look forward to deal with it through sd card. Can't use USB connection. (not rooted too).
 

douknownam

Member
Jul 21, 2010
33
3
0
I have a similar issue, but mine seems to be stuck on the bootscreen animation (with the swirly yellow lines traveling from one side to the other). Haven't tried the power + volume up yet, will try that to see if I can hard reset. I was rooted on HC, but decided to take the ICS update so I believe that I'm unrooted at this point--still unsure though. :(
 

theking2003

New member
Jun 15, 2007
1
0
0
Regions - guarantee

Same problem here :(

Have tried all of the tips in this post...Still stucked with the Sony logo..

I bought my in Krakow, Poland, but lives in Norway... it has the /P on the back instead of the /N.

Do you know if the guarantee is worldwide? If I can drop this to a Sony shop in Norway?

I dont have the receipt anymore, because I claimed a refound from the company I work in...

Thanks

Rune
 

xdapak

Member
Mar 22, 2012
19
0
0
:confused:

What color is on the tabblet?
Is it green or red?
I think if its green, there is no fix.
If its red, use the battery completely then recharge it until green light.
Try after that. Mine was fixed whit same problem.
 

douknownam

Member
Jul 21, 2010
33
3
0
Well, I've tried everything that I've found on the forums/internet to no avail. Just contacted Sony support and am having them send me a box to ship it back for repairs (luckily I only bought it last December). The operator on the phone says that it's most likely a hardware issue if it doesn't get pass the "Sony" logo. This leaves me a bad taste with Sony, won't be buying a tab or phone from them again. :mad:
 

elation

Member
Sep 22, 2007
33
1
0
I have had the same issue, so will be going back to Sony soon for a repair. Disappointed as I've only had it 6 weeks, but as long as the repair service is good I'll be ok.
 

SCIONTX

Senior Member
May 1, 2010
86
5
0
Dallas
Same problem here tonight. Unreal. Purchased last August. Won't buy another Sony again. First it was the constant soft resets in order to power on. Now this.
 

SCIONTX

Senior Member
May 1, 2010
86
5
0
Dallas
Just got off the phone with tech support. Couldn't even get it to do a factory reset. Stuck on system restore screen. Sending it in for repair. Very disappointing. Paid $500 for this thing. Didn't last a year. A few more weeks and I would have been out of luck on the warranty.
 

goldenfish

Senior Member
Nov 25, 2011
176
25
0
Bien Hoa
www.quynhanmobile.com
Just got off the phone with tech support. Couldn't even get it to do a factory reset. Stuck on system restore screen. Sending it in for repair. Very disappointing. Paid $500 for this thing. Didn't last a year. A few more weeks and I would have been out of luck on the warranty.
I Have no money for this, and i'm in vietnam, can't contact with any one.
No way to fix this ?:(
 

stifilz

Senior Member
Jan 9, 2012
1,838
1,173
0
NZ
update, when i'm enter recovery mode, i enter ADB, run via cmd, adb can send reboot comand: adb reboot :cyclops:

then the tablet reboot, but still loop at sony, and i see windows is try to install MTP USB Device but un successful.

Any ideas ?
What version did you have before boot loop? 3.2.1, 4.0.3?? Try to flash a us rom from recovery. You can find in my signature link.

Good luck

Chur
 
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