[Q] Sony xperia boot logo on and off

sureshkadiri

Senior Member
Dec 24, 2012
132
17
0
Kadiri, Anantapuram Dist
Hi members,

Today morning suddenly my M4 aqua touch was not working.
I restarted phone using volume up + power button as per sony customer care guidance.
But after restarting only sony xperia logo comes and goes.
I repaired phone using sony pc companion. But no use.
After updating again sony xperia logo comes and goes continuously.

Please help me as service center is very far from my town.
 
Jul 10, 2015
10
1
0
Your phone seems to be stuck in a bootloop.

Press the Power button+Volume up button and hold, till you get a screen which is the recovery screen!

Now, you should be able to see options like Wipe Cache, and Factory reset.

In order to get out of this bootloop situation, first tap on Clear Cache.
Then tap on Factory reset.

THIS METHOD WILL DELETE ALL USER DATA.
But you can't really backup anything since you don't have access to the phone.

Try this out, and keep me posted.

Don't worry, All is Well!


Sent from my SM-G530H using XDA Free mobile app
 

sureshkadiri

Senior Member
Dec 24, 2012
132
17
0
Kadiri, Anantapuram Dist
No use

Your phone seems to be stuck in a bootloop.

Press the Power button+Volume up button and hold, till you get a screen which is the recovery screen!

Now, you should be able to see options like Wipe Cache, and Factory reset.

In order to get out of this bootloop situation, first tap on Clear Cache.
Then tap on Factory reset.

THIS METHOD WILL DELETE ALL USER DATA.
But you can't really backup anything since you don't have access to the phone.

Try this out, and keep me posted.

Don't worry, All is Well!


Sent from my SM-G530H using XDA Free mobile app
After 3 hours phone booted normally...worked for 6 hours..
again touch is not working...again stuck at boot logo (comes and goes)
 

vurucumiller

Member
Sep 18, 2015
14
0
0
Your phone seems to be stuck in a bootloop.

Press the Power button+Volume up button and hold, till you get a screen which is the recovery screen!

Now, you should be able to see options like Wipe Cache, and Factory reset.

In order to get out of this bootloop situation, first tap on Clear Cache.
Then tap on Factory reset.

THIS METHOD WILL DELETE ALL USER DATA.
But you can't really backup anything since you don't have access to the phone.

Try this out, and keep me posted.

Don't worry, All is Well!


Sent from my SM-G530H using XDA Free mobile app
hey i have this prob. too i tried to flash recovery.img and it bricked. im trying to do what you say but phone vibrates once then triple a sony logo comes and closes i need help please :(((
 

inspektors

New member
Sep 19, 2015
3
0
0
Hi members,

Today morning suddenly my M4 aqua touch was not working.
I restarted phone using volume up + power button as per sony customer care guidance.
But after restarting only sony xperia logo comes and goes.
I repaired phone using sony pc companion. But no use.
After updating again sony xperia logo comes and goes continuously.

Please help me as service center is very far from my town.
Did you fix it? same as me :crying:
 

dionisis1976

Senior Member
Oct 12, 2012
344
146
0
44
Bristol
Did you fix it? same as me :crying:
Download flashtool, flash http://forum.xda-developers.com/showthread.php?t=2489955

Set it up correctly and instal;l the drivers.

Download the ftf file for YOUR DEVICE, use this http://forum.xda-developers.com/cro...xperifirm-xperia-firmware-downloader-t2834142 ,or the last tab at the top of the flashtool.

Once you have found it, click it and download it by clicking it on the far right, make sure unpack automatically is checked.

Let it download and then flash tool will assemble it as the ftf file for you, and it will be in the correct folder. Cick the lightning button and select flash mode, select the ftf file that should apear in the list.

Folow the on screen instructions, it will take a while to flash, once finished it will say "unlug and reboot phone£

Do that and your done.

Cant fail with the flash tool :)

Let me know how you get on. Goodluck.
 

milance01

Member
Oct 15, 2009
31
8
8
I did all from your instructions and even try repair option in PC Companion but, had no errors but my e2303 remains stuck on the Sony logo (looping). I bought the phone online second hand and it arrived like that. I did bootloader unlock procedure in flashtool successfully and when i run it again it offers relock now so i assume it was good. However, if i try sony official bootloader unlock instructions via adb, i get error. I guess it's debug over usb and unknown sources related but since i can't boot to system there is no way to check that.
I'll mention i did try several ftf versions and all flashing went without errors (as with pc companion repair) but no result. Did i got scammed totally (i know i am as the phone should be working) and bought a phone that even can't get repaired?

Help guys
 

FirstMn

Senior Member
Apr 26, 2014
271
63
0
Do you have deleted or disabled my Xperia app before unlock? Maybe beacause this. I read when unlock and active my Xperia, phone is like paperweight
 

Mura--

New member
Apr 5, 2016
4
0
0
Hi,

Apparently this is a more frequent issue than I'd have thought.... A relative of mine brought me his M4 Aqua e2303 with the same symptoms: it tries to boot, shows the Sony Logo (Xperia on the bottom of the screen) and it just loops. Screen goes off-then-on and the same thing. I've tried EVERYTHING. Bootloader was locked, so as a desperate measure I even unlocked it via Flashtool. First I tried Sony PC Companion App and automatic repair. It went smoothly but the phone was still stuck, then I flashed the last ROM via Flashtool. Again, everything went OK, but the phone was still stuck. I flashed a different ROM, the European Press version, since it's a little bit older, and suddenly something changed. The boot sequenced advanced from the Sony Screen to the waves screen, even with the music, but it just freezes and reboots itself 3 or 4 seconds after the blue-ish waves screen appears and the melody starts playing. Fastboot works, and I even pushed a custom recovery image. It boots, works, touchscreen and everything, and I can wipe everything (which I even did) but to no positive result. I've read about theft protection bricking some M4 Aqua phones, but this one had a locked bootloader, so it's out of the question (I think)

I'm absolutely dumbfounded... the only thing that comes to mind at this point is a hardware failure. My relative got the screen replaced, but everything was working fine after that, so I guess some cable/ribbon/whatever could get loose over time? Any idea?

I've learned a lot reading this thread and XDA Dev generally. Thanks, guys, great community.
 

ikervagyok

New member
Dec 1, 2013
1
0
0
hi,

i got to this problem too - M4 E2303:

1) unlocked bootloader
2) played around with the infinite possibilities of an unlocked bootloader.
3) killed android one way or another (debloating by hand, etc) - but it all worked again, thanks to the custom recovery
4) repeated step 3 a few times, until i liked the result
5) when creating the backup in recovery mode, the phone overheated constantly - so i submerged it

and this is how it went sour... i am still not sure, if the killing blow was dealt by heat, water or some other action - the phone just shuts down when i start it, while custom recovery works. flashing works also - over fastboot and the normal fashmode.
the interresting part is, that after flashing the bl back to locked even the sony recovery tool accepted it and flashed it again - but it won't boot anything else, just recovery (after unlocking and flashing it again, of course)

the only possibly useful info i got for you, is this log message in the twrp-console, which i did notice since then:
unable to recreate and-sec folder
maybe this helps others to identify the problem/solution for these strange bootloops

p.s.: even though it is only one possibility for what killed my phone: DO NOT use "the waterproof phone"(tm) under water
p.p.s: Cyanogenmod 12.1 works (well, as "well" as on any other m4) - i just installed that from an sdcard via twrp
 
Last edited:

tbo85

New member
Jun 7, 2016
1
0
0
Hey, mine is also stuck in a bootloop.
had the wifi of for 3 days straight. Next time switching wifi on the phone just shuts down and gets stuck in a bootloop for like 45-60 minutes. Wifi is off, as soon as I activate wifi again. Same all over.
Any suggestions?
Did a restore from the original software also with other versions.
I guess its a hardware problem. But no glue how and why
 

TomSerco

New member
Jun 7, 2016
1
0
0
got same problem here, could it be because glass is cracked?

Hey, mine is also stuck in a bootloop.
had the wifi of for 3 days straight. Next time switching wifi on the phone just shuts down and gets stuck in a bootloop for like 45-60 minutes. Wifi is off, as soon as I activate wifi again. Same all over.
Any suggestions?
Did a restore from the original software also with other versions.
I guess its a hardware problem. But no glue how and why
 

Kreezy

New member
Jul 16, 2016
1
0
0
Hello everyone,
I have the same problem. It started when i saw that i had no 4G internet connection, so i thought lets restart my phone and yes now its in the bootloop :(.
I tried all kinds of resets, i tried to flash my phone which i did with succes, but still have the bootloop.

Now i have some questions:
- when did your bootloop started?
- Did u play pokemon Go?
- Was your phone warm or cold?
- Could it be a storage thats full?
- Do i have to bring my phone back or do i have to buy a new one?
- Could it be an software update that caused this?

The pokemon go thing is because it is a possibility that the game overheated your phone and maybe some hardware got damaged because of that.
i'm not sure of this, but there is a great change that thats the problem.

Hope we find the answer.