[Q] Sprint GSIII Voice and Text problems

[eduede]

Hi Guys,

I have a brand new GSIII 32 gig. I live in Chicago (No LTE). I'm on the Sprint CDMA network. I have 3g Data.

My connection bars will fluctuate constantly from near full signal, to 1 bar, to no bars, to near full signal, to Roaming, out roaming, full signal, etc. I cannot make a phone call or send a text. But, I have successfully placed a call when the phone happens to be in its "roaming phase".

Note that this has happened to me on another device: http://forum.xda-developers.com/showthread.php?t=1025108

I've updated the PRL and the profile several times. I've done a hard reset of the phone...

What is happening? Tech support has been completely unhelpful. They claim that there are some open tickets in my area for towers blocking voice (and text). But, my wife and brother have the same phones (though my wife's is 16gig) and theirs work fine (same carrier, same family plan)...

Any thoughts, suggestions, things to try?

Best,
Eamon

 

[ghostzyden]

I've been in and out as well and I'm in Colorado so it might just be tower upgrades going on or something . No clue though lol

Sent from my SPH-L710 using xda premium

 

[eduede]

What I don't understand is why my wife and brother have working phones on the same tower. This is obviously a problem with provisioning my # but who can I talk to about this?? Customer support simply tries phone resets and prl updates.