[Q] stop viber sound notification

[testrider]

Thank you for your reply and I sincerely appreciate it. While I understand your decision, but I can't say I agree

- why do you think it's COOL to beep every time a msg comes in and every time I hit enter to send a msg, is way beyond me. As you already heard, it seems that you are the only one who thinks this is COOL

- You really need to let people exit out of Viber. By preventing 'exit' it's not a good way to keep customers. It's like
when you go to shopping and as soon as you enter, they locked the doors. Do you like it?

Thank you

About the notification sounds:

Unfortunately, this feature is not available yet. We will consider adding it in future versions.

Meanwhile, we invite you to enter our Feature Request page and post your suggestion there, or join an existing similar suggestion. Unfortunately it is not possible for us to integrate every suggested feature into Viber, but the more people join on a request, the faster it will become reality
You can find it here: http://viber.kayako.com/Knowledgebase/Article/View/43/0/have-an-idea-for-a-new-feature
@testrider -

This is the expected behavior from Viber at the moment. We see Viber as a "substitute" for your mobile service, meaning even if it's closed (using no RAM or bandwidth), it still remains available thanks to the C2DM service.

Viber's "exit" capability is relatively unique in the messaging space. Our statistics indicate that the vast majority of Viber users (well over 95%) never use this feature. In discussions with users about this feature we learned two things:

1. Those who wanted exit were typically "power users"
2. Overwhelmingly, the reason they wanted "exit" was not to become inaccessible but rather to make sure Viber does not consume any resources. Still, they expected Viber to be accessible even if they exit the app (via C2DM).

We believe the number of users that want to an exit feature that will turn off Viber completely represents an extremely small number of users - maybe 1 in 10,000 overall. As such, we do not believe adding an "exit and turn off notifications" feature is needed. It would merely serve to unnecessarily complicate the application. We are sorry if this is not the answer you were looking for, but we need to make sure that adding features that would make some happy would not hurt other users.

---------- Post added at 09:20 AM ---------- Previous post was at 09:17 AM ----------

Thanks! Will give it a try!

 

[Viber Team]

Thanks for the feedback.

As we said, we understand your position. Please bear in mind that you are included in the group of "power users" who mentioned. It does not, by any means, mean that we disregard your opinion and feedback. It merely means that when it comes to features and behavior of our service, we are trying to develop Viber in accordance with the huge majority of our users.

Having said then, we invite you to enter our Feature Request page and post your suggestion there, or join an existing similar suggestion. Unfortunately it is not possible for us to integrate every suggested feature into Viber, but the more people join on a request, the faster it will become reality
You can find it here: http://viber.kayako.com/Knowledgebase/Article/View/43/0/have-an-idea-for-a-new-feature

 

[thelordharry]

Thanks for the feedback.

As we said, we understand your position. Please bear in mind that you are included in the group of "power users" who mentioned. It does not, by any means, mean that we disregard your opinion and feedback. It merely means that when it comes to features and behavior of our service, we are trying to develop Viber in accordance with the huge majority of our users.

Having said then, we invite you to enter our Feature Request page and post your suggestion there, or join an existing similar suggestion. Unfortunately it is not possible for us to integrate every suggested feature into Viber, but the more people join on a request, the faster it will become reality
You can find it here: http://viber.kayako.com/Knowledgebase/Article/View/43/0/have-an-idea-for-a-new-feature

I installed your app today on my phone and tablet. It's a lovely app but the first thing that screamed at me was the ever present noise going on so I thought that it would be easy to go into the settings and set notifications to silent and untick the box that said 'sent message sound'....but I couldn't find it anywhere. That led me to Google and ultimately, this thread. I've had to chuckle at how you're treating something so basic to an app design as the turning on and off of notification sounds as some sort of consensus thing and then you might consider if enough people request it. Seriously, this should already be a part of the app and why it isn't is beyond me. It is the addition of a few more items in the app's settings and if you want sounds on, you leave the default and if you want sound off, you remove the check/tick. Come on man, gone are the days of getting what we're given when it comes to mobile device software. It's 2013! You either make your app as ergonomic and configurable as your developers possibly can or you don't and lose business to the competition. If you don't do it, someone else will (has) and you lose. Just a friendly piece of advice. You know what, figure out all the above and then charge me several dollars for your app and I'll happily buy it. Until then, it's back to something that I can customise.

Here's another thing. There's a huge gap in the market right now for a messaging app that actually works on Android using ART instead of Dalvic and Viber seems to work! If you could nail down these niggles that are close to show stoppers, you could really clean up. Imagine all those users out there whose current message app of choice is not working because of ART finding your app does all that their previous one does and is free?

 

[Viber Team]

As we said, there is nothing we can say to prove that you are 'wrong', but this is not our intention at all here.

If you think our focus is on the wrong things (or that we neglected basic features and options), then we encourage you to submit a feature request, or even open a bug ticket and explain your meaning.

I will deliver your message and general idea to our development managers, but again - the best way to heed to our users' requests is to actually bundle up a great many of the same request.

I apologize if this is not the answer you were looking for, and we will try to implement the feature you are talking about as soon as we can.

* Thanks for the interesting tip about ART by the way.

 

[testrider]

Honestly, you better act fast. In today's fast changing Android world, may be somebody will come out with another app tomorrow that has everything Viber has, just need to include the missing 'features' that Viber doesn't have, then 'boom', you are gone into history and bye bye Viber...

 

[Havohej]

I am not trying to be here an ungrateful a***hole but I think you can't even imagine the amount of people who uninstall this app because of this problem with the sounds. Even if you say that's your strategy (Viber replacing Phone and SMS apps), reality is different. A chat message is not an SMS and tons of people find it unacceptable to have those constants beep-beep-beep all the time. I can't have my phone at work doing crazy sounds all the time and I can't deactivate SMSes sounds because I need them for actual work. I am sure tons of people are with me in this. As a start my whole department in my company.

But your product, your rules.

 

[testrider]

I totally agree. A lot of people had to uninstall viber and use another product because of the beep beep sound. Of course it's your product and you are free to do whatever you want, and you forgot that we are also free to choose another product that doesn't beep.




Sent from my SGH-T889 using Tapatalk

 

[Viber Team]

It is our product, but our users' voice is very important to us.
We are aware of this user request, but I will make sure to send this message up to our developers and product managers. Hopefully, we'll be able to integrate this feature soon.

Thanks again, and we hope to bring you good news soon!

 

[testrider]

This sound issue was brought up, complained, suggested ever since Viber first came out and it was never addressed. As I said, we just chose another product. there are other apps that do the same thing , you know.

Sent from my SGH-T889 using Tapatalk

 

[thelordharry]

It's almost like they want the app the fail. You've gone to all the trouble to create this functional app and then you effectively handicap it by leaving out certain basic features. You won't be told though, good for you

Anyway, a certain green tinted messaging app is working again in 4.4.2 under ART so it's back to that along with it's mutable notifications and multimedia sending capabilities. I can live with the 69 pence a year that it costs me to run I think



Sent from my Nexus 5 using xda app-developers app

 

[testrider]

It's almost like they want the app the fail. You've gone to all the trouble to create this functional app and then you effectively handicap it by leaving out certain basic features. You won't be told though, good for you

Anyway, a certain green tinted messaging app is working again in 4.4.2 under ART so it's back to that along with it's mutable notifications and multimedia sending capabilities. I can live with the 69 pence a year that it costs me to run I think



Sent from my Nexus 5 using xda app-developers app

Viber's design decisions are really weird and I'm a software engineer (in a different discipline).

The only apps I want to have sound continuously are games and even game apps let us set it to
'mute' inside the game settings.

Let me ask this again to the Viber team who posted here, I'm serious and curious:

- why do you think it's really COOL to have Viber beeps at EVERY SINGLE INCOMING and OUTGOING message?
Could you give us a good reason? What's the justification? Again, just curious. You don't have to answer.


Thanks!

 

[alienyd]

totally agree! this 'feature' which has been there since forever drove me nuts, and i ended up uninstalling the app!
the current version's sound is already less intrusive, but the app STILL vibrate no matter what when i turn the phone's sound off. maybe you'll think I'm too picky, but this vibration is even more irritating, because it vibrates TWICE!
wtf?! people, seriously! tell me why!

 

[Foggy79]

Sooooo.... any news yet?

 

[Foggy79]

Fixed

Sent from my Nexus 5 using XDA Premium 4 mobile app

 

[torogi]

finally

So I reinstalled Viber today.. I didn't use it for months actually because of the annoying sound. I had time to read the posts and its true. I uninstalled it just for that sound.

Fast forward today, I had to use viber because its the only thing that works at the moment and looking for ways to disable the sound. If there was any upgrade. So finally.. Under Notifications.. if left un ticked for all notifications it will make a sound but i checked 'Use system sounds'->Notification sound -> silent. No annoying sound anymore.

Hope this helps.

Nevermind, it is still annoying. What i said didn't work. Maybe it was just noisy at work earlier.

uninstalling now..

 

[testrider]

That's not really a solution because all other notification sound were silent (emails, text etc....) and that's not what we want. At least not me. I just want Viper to shut up when I sent /receive a msg.

Sent from my SGH-T889 using Tapatalk

 

[borchouk]

Any solution about MUTE VIBER sound.

 

[thelordharry]

It baffles me why anyone is still bothering to pursue this really. There are so many better alternatives, some that are free, some that are pennies a year and they all have custom sound functionality. Anyone tried Voxer? Very nice, you can send text, images and voice...and all free without the annoying bing bongs

 

[AndroidAficionado]

I've used a workaround (needs root access) to 'silence' the annoying sounds.

The following works on my Samsung GS4, I identified the offending sound file through trial and error and exploring

adb shell
su
mount -o remount,rw /dev/block/mtdblock4 /system
mv /system/media/audio/notifications/S_Charming_bell.ogg /system/media/audio/notifications/S_Charming_bell.ogg.old
exit

The main reason I've stuck with Viber (I actually removed an earlier buggy version), is the relatively new Windows PC integration. This is a great way to chat using my phone and/or pc, depending on which is easier for me at the time.

I agree with many of the sentiments of this post, that it'd be preferable if the Viber developers allowed users greater control over how notifications occur, so we didn't need to resort to these type of hacks

 

[Taboltini]

Just deleted viber and keep using whatsapp... this sound is annoying... it's really stupid to disable an option to disable this beep beep... hate you guys...