My HTC Sensation seems to have a very strange power problem and I am hoping someone can help. Around four months ago my phone started switching itself off when I went to do something, it could be read a text, make a call or maybe send a text. What I noticed is when I turned the phone back on the battery level would jump down, it could “lose” 20-60% of its battery life.
If I then put it on charge it would never return to 100% unless I restarted it, it was almost as if the phone didn’t recognise the % of battery it had “lost”. This could happen many times a day and once it switched itself off around 15-20 times as I tried to make a phone call when hiking in the mountains.
The only time it keeps working is if it is connected to a power source. Also when it does switch off I notice it becomes quite hot at the bottom of the screen.
I swapped batteries with my girlfriend who has the Sensation XE and with her battery my phone worked fine but with my battery her touchscreen wasn’t as responsive as normal which was very strange.
I was running the HTC stock firmware but I moved to CyanogenMod to play with it and see if it was a software issue but the problem continues with CyanogenMod.
I spoke to HTC but they said I was out with my 12 month accessory warranty so I’d have to buy a new battery. The problem kept happening and it drove me round the bend for a while until I just decided I’d buy an Anker battery. I’ve had it for almost two months and all was going well until yesterday when my phone turned itself off as I tried to send a text.
Since then it must have turned itself off around 6 times either trying to make a call, read a text or send one.
Does anyone have any ideas? I thought it was just a dud battery at first but now with the exact same thing happening to the second one I wonder if it’s something else.
Thanks
If I then put it on charge it would never return to 100% unless I restarted it, it was almost as if the phone didn’t recognise the % of battery it had “lost”. This could happen many times a day and once it switched itself off around 15-20 times as I tried to make a phone call when hiking in the mountains.
The only time it keeps working is if it is connected to a power source. Also when it does switch off I notice it becomes quite hot at the bottom of the screen.
I swapped batteries with my girlfriend who has the Sensation XE and with her battery my phone worked fine but with my battery her touchscreen wasn’t as responsive as normal which was very strange.
I was running the HTC stock firmware but I moved to CyanogenMod to play with it and see if it was a software issue but the problem continues with CyanogenMod.
I spoke to HTC but they said I was out with my 12 month accessory warranty so I’d have to buy a new battery. The problem kept happening and it drove me round the bend for a while until I just decided I’d buy an Anker battery. I’ve had it for almost two months and all was going well until yesterday when my phone turned itself off as I tried to send a text.
Since then it must have turned itself off around 6 times either trying to make a call, read a text or send one.
Does anyone have any ideas? I thought it was just a dud battery at first but now with the exact same thing happening to the second one I wonder if it’s something else.
Thanks
