[Q] Stuck at HTC logo

[SlightlyOffensive]

Hello,
I'm new to windows phone.
My HTC Surround lagged yesterday, so I've decided to reboot it, but it stucks at HTC logo. I tried to soft reset the phone, but it didn't help. Sometimes i have the possibility to turn it on and it says that storage card isn't working. In case of booting with volume down button I'm getting the multicolor screen with this message:

PD26100 SS-BC (4K)
SPL-4.3.2250.0(128976) MNG
MicroP(LED) 0x09
Touch C1(v69)

SD SANDISK 15193MB
Partition Info-v211v413

Serial

I hope you will give me a detailed guide on what to do. Thanks and sorry fom my english.

 

[gochakenchiashvili]

hi

i have same problem but i think it is hardware problem. not software!

 

[NiggaWithAttitude]

Hello,
I'm new to windows phone.
My HTC Surround lagged yesterday, so I've decided to reboot it, but it stucks at HTC logo. I tried to soft reset the phone, but it didn't help. Sometimes i have the possibility to turn it on and it says that storage card isn't working. In case of booting with volume down button I'm getting the multicolor screen with this message:

PD26100 SS-BC (4K)
SPL-4.3.2250.0(128976) MNG
MicroP(LED) 0x09
Touch C1(v69)

SD SANDISK 15193MB
Partition Info-v211v413

Serial

I hope you will give me a detailed guide on what to do. Thanks and sorry fom my english.

Try to flash another ROM (original or custom). But you should know, that all your information will be lost

 

[SlightlyOffensive]

Try to flash another ROM (original or custom). But you should know, that all your information will be lost

I've tried to flash this ROM (http://forum.xda-developers.com/showthread.php?t=2080612). It stucks at htc logo for half an hour. After that OS is loading and message 'Storage card not working...' appears. So i want to change my sd card later. Can someone tell me what microsd cards are compatible with this phone? Thanks.

 

[SlightlyOffensive]

Changed my microsd card for sdc4\16gb from kingston. Phone runs perfectly

 

[Mastermindmuaaz]

I've tried to flash this ROM (http://forum.xda-developers.com/showthread.php?t=2080612). It stucks at htc logo for half an hour. After that OS is loading and message 'Storage card not working...' appears. So i want to change my sd card later. Can someone tell me what microsd cards are compatible with this phone? Thanks.

That rom is not available anymore on that post I would like to try it my phone stuck on logo too and I have done hard reset removed sd card none of that worked

on this link https://onedrive.live.com/pagenotfounderror.aspx?resid=21D54EBC8F0ABEE2!36161

it says:
This item might not exist or is no longer available
This item might have been deleted, expired or you might not have permission to view it. Contact the owner of this item for more information.
Go to OneDrive

my phone info is
PD26*** SS-BC (4K)
HSPL1.52.2250.4(120323)
cotullaHSPL 0*09
TOUCH C1(v69)
SD SANDISK 15193MB
Partition Info-v211v413