[Q] Stuttering audio with bluetooth

[rrobbann]

Hey!

My English are not the best but after allot of searching and testing I really need help and turning me to you!

I have a problem with audio stuttering when using any kind of speakers/headset (SBH50 and a Sony wirelesses speaker) with bluetooth. It works great if I have the mobile on the table right beside me, but if I then lets say puts the mobile in my pocket the stuttering appears instantly. If I then put my hand over my pocket the audio stops and if I then remove my hand the audio comes back stuttering.

I have tried turning off the Wifi, 3G, updating the mobile and the headset, restore both the headset and mobile.

I have the latest update, android 4.4.4 but I got my mobile back yesterday after sending it in on warranty and they changed the motherboard of the mobile to a new one. Before I turned it in the audio was clear and working but it wasn't updated to the latest update from Sony, i am not sure if that could cause this problem?

If you have any information on this that could help me I would be very happy!

 

[festizzio]

This has always happened to me. I can set my phone aside and bluetooth will be perfectly clear, but as soon as it goes in my pocket and I start moving, it will stutter a lot. I always thought it was just how Bluetooth worked, something about static electricity or the warmth of your leg. It seems normal to me, but mine could be malfunctioning as well, who knows?

 

[rrobbann]

This has always happened to me. I can set my phone aside and bluetooth will be perfectly clear, but as soon as it goes in my pocket and I start moving, it will stutter a lot. I always thought it was just how Bluetooth worked, something about static electricity or the warmth of your leg. It seems normal to me, but mine could be malfunctioning as well, who knows?

That is the exact problem I am having! The warmth or static electricity should not affect this, you should definitely have it check out! I am going back to the retailer today and turning it in for the fourth time... But the last repair was there last try so I am getting a new phone and I am sorry to say that my confidence with Sony Z3 is gone with the wind and I will take a Samsung S5 this time instead..

 

[festizzio]

Honestly it doesn't matter to me, I've found many ways around it. I either deal with the slight stuttering having it in my pocket, or put it in my jacket front pocket (which solves the issue), or just set it down somewhere. I love the phone too much to have it traded in for anything that small.

 

[WilhelmPrice]

Got the same thing, has anyone tried buying some phone pouch? did it work?