[Q] Tab Dead?

[w1ll1m]

Can i get some help?

I was downloading a file on my 6800 when it froze, at about 20% battery remaining, so i help the power button to reset the device.

Once it booted up to the lock screen, i entered my lock pattern and it froze again.

So i reset the device again, but this time it was stuck on the Samsung Galaxy Tab 7.7 screen. So i reset the device again. Same problem.

Now i am not getting anything. I have plugged the power cord into the tab and i am not getting any indication that it is charging. Nothing.

I cannot get into download/recovery because nothing is happening.

Is my device truly dead?

P.s. How do i find the serial number? Its supposed to start with R, but i cant find it on the device or the box.

 

[Manipur]

Let the tablet discharge completely, then recharge it again. And try booting up normally, in recovery or download mode. Serial number can be found at the back of the device. If not check your original purchase bill.

Sent from my GT-N7100 using Tapatalk 2

 

[w1ll1m]

Let the tablet discharge completely, then recharge it again. And try booting up normally, in recovery or download mode. Serial number can be found at the back of the device. If not check your original purchase bill.

Sent from my GT-N7100 using Tapatalk 2

The tab is essentially a paper wieght. There is no indication that that it has any power, and will not boot into anything as nothing happens when the power button is pressed. So I cannot discharge it since i dont there is no indication of the remaining battery life and charging it shows no indication of current battery level.

The serial number is not on the back of the device, and i checked on my other tablet the P1000 it isnt there either, there is only the model number, the IMIE number and where it was made.

 

[Manipur]

The tab is essentially a paper wieght. There is no indication that that it has any power, and will not boot into anything as nothing happens when the power button is pressed. So I cannot discharge it since i dont there is no indication of the remaining battery life and charging it shows no indication of current battery level.

The serial number is not on the back of the device, and i checked on my other tablet the P1000 it isnt there either, there is only the model number, the IMIE number and where it was made.

M out of station at the moment. Will be home next Monday. Will inform you if the serial number is printed on the box or not. I guess you'll need a zig cable to bring your device in download mode. Is your tab still under warranty? If so I guess it'll be better to take it to a service center.

Sent from my GT-N7100 using Tapatalk 2

 

[MRBR7]

Mine has frozen up a few times and read somewhere that if you have a black screen..and no buttons working..
then plug in wall charger wait for atleast 15 mins ..then hold power button for 15 secs..
the battery charging icon should appear..then can be turned on.\
its kind of like before you could hold power button and or volume buttons but nothing happening.
I was worried mine had somehow hard bricked but this worked for me recentley..
If doesnt work for you and still nothing then see samsung..

 

[w1ll1m]

Mine has frozen up a few times and read somewhere that if you have a black screen..and no buttons working..
then plug in wall charger wait for atleast 15 mins ..then hold power button for 15 secs..
the battery charging icon should appear..then can be turned on.\
its kind of like before you could hold power button and or volume buttons but nothing happening.
I was worried mine had somehow hard bricked but this worked for me recentley..
If doesnt work for you and still nothing then see samsung..

Tried it and it didnt work. Thanks for some advice. Any chance you can get a picture of the back where the imie & serial number are supposed to be? You can obscure your imie & serial number, i just need to see how it looks.

 

[Quicksilver666]

Tried it and it didnt work. Thanks for some advice. Any chance you can get a picture of the back where the imie & serial number are supposed to be? You can obscure your imie & serial number, i just need to see how it looks.

Located at the back panel, lower side. IMIE and S/N just above the 3G, WIFI, and 16Gb markings.

 

[w1ll1m]

Located at the back panel, lower side. IMIE and S/N just above the 3G, WIFI, and 16Gb markings.

Damn i dont have that, could be because i imported it from Hong Kong.

Thankd for the image.

 

[Quicksilver666]

Damn i dont have that, could be because i imported it from Hong Kong.

Thankd for the image.

Your welcome... If you've kept the original plastic protector at the back there is also a sticker indicating the IMEI and S/N.

 

[MRBR7]

Just send it back to Hong Kong with origonal purchase receipt..
They will replace motherboard and no questions asked.
I bought mine in HK and have sent it back twice under warrenty..
To be honest i think sending it Hard bricked is the best way to get it repaird
as they have no way of knowing what Roms n stuff youve Flashed lol..

 

[Quicksilver666]

Just send it back to Hong Kong with origonal purchase receipt..
They will replace motherboard and no questions asked.
I bought mine in HK and have sent it back twice under warrenty..
To be honest i think sending it Hard bricked is the best way to get it repaird
as they have no way of knowing what Roms n stuff youve Flashed lol..

Good for you. My warranty went and gone by but no problems with my unit. Hope you get yours back soon.

 

[jimmbomb]

Just send it back to Hong Kong with origonal purchase receipt..
They will replace motherboard and no questions asked.
I bought mine in HK and have sent it back twice under warrenty..
To be honest i think sending it Hard bricked is the best way to get it repaird
as they have no way of knowing what Roms n stuff youve Flashed lol..

Can you post the name and address to the place in Hong Kong that you sent it to??
I may have to send mine there from the USA.. and it is NOT warranty covered anymore....
Will they work on it for me?? and charge me to fix it??
Ill pay them.. I just need it fixed.

 

[MRBR7]

I beleive there are 3 repair centres in Hong Kong..
My Freind had mine fixed in Hong kong because at the time i was in Australia.

Samsung repair centre..
Unit 1501, 15/F, Causeway Bay Plaza 1, 489 Hennessy Rd, Causeway Bay, Hong Kong, Hong Kong
+852 2521 4888
Maybe for starters ring this number,this one i got from google....
ask for somebody that can speak good english..
Maybe get them to email you the postage address incase you get it wrong somehow..
Like i posted have droped mine in for Bricked twice..
They will do it in 1 day and ring you the next telling you to pick it up.
Doesnt take long..
At moment ive asked DanielHK how much it cost as he is getting his fixed there now.
when i get a price i will let you know what they charged him,dont pay more!.
The thing about HK is different price for chinese and different price for the Gui Lo's!!!

 

[golfinggino]

seems like mine is now bricked - no response from the charger or by usb, i was using it today and it ran out of battery and wont do anything,it was acting funning the last few days, it actually would never turn off, when i powered it off it would just turn back on again, and as i posted in another thread it would charge with the cable for a few days it would only charge by usb, them all of a sudden it starting charging by usb again but not with the original charger it came with - i have had it charging for over an hour and still nothing, i will charge it overnight and try again tomorrow - i will probably send it to my office in hong kong and see if they can work with the repair center to get it fixed - but in the meantime i need another 7.7 ! i guess i will just have to pick one up on kijiji - there is one in my area for $375 which is about half the price i paid for my current one - oh well i will just sell 2 of my nexus 7's and get another 7.7 i dont really use the nexus 7's anyway only to test out different roms

edit - does anyone know if samsung canada can / will repair it if i pay for it or know anyone else that can i would rather pay and get in done here then send to hong kong ? i had a company in mississauga that fixed my bricked original galaxy tab 7 a few years ago but i dont really trust those guys to work on this tablet


Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app

 

[w1ll1m]

UPDATE

Contacted the company and they are going to repair under the warranty. Lets see what they actually do.

seems like mine is now bricked - no response from the charger or by usb, i was using it today and it ran out of battery and wont do anything,it was acting funning the last few days, it actually would never turn off, when i powered it off it would just turn back on again, and as i posted in another thread it would charge with the cable for a few days it would only charge by usb, them all of a sudden it starting charging by usb again but not with the original charger it came with - i have had it charging for over an hour and still nothing, i will charge it overnight and try again tomorrow - i will probably send it to my office in hong kong and see if they can work with the repair center to get it fixed - but in the meantime i need another 7.7 ! i guess i will just have to pick one up on kijiji - there is one in my area for $375 which is about half the price i paid for my current one - oh well i will just sell 2 of my nexus 7's and get another 7.7 i dont really use the nexus 7's anyway only to test out different roms

edit - does anyone know if samsung canada can / will repair it if i pay for it or know anyone else that can i would rather pay and get in done here then send to hong kong ? i had a company in mississauga that fixed my bricked original galaxy tab 7 a few years ago but i dont really trust those guys to work on this tablet


Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app

Hope you get it fixed.

 

[golfinggino]

I had a feeling it had sometime to do with the power cord as it was working before it died picked up a Samsung travel adapter today and as soon as I plugged it in the battery symbol appeared so my original Samsung cable / adapter was no longer working anyway very very glad everything is now OK and going back to a backup of paranoidandtoid 2.55 where everything was working and can now sell my galaxy note 2 which is way too small for everyday use

Sent from my SGH-I317M using XDA Premium HD app

 

[w1ll1m]

I had a feeling it had sometime to do with the power cord as it was working before it died picked up a Samsung travel adapter today and as soon as I plugged it in the battery symbol appeared so my original Samsung cable / adapter was no longer working anyway very very glad everything is now OK and going back to a backup of paranoidandtoid 2.55 where everything was working and can now sell my galaxy note 2 which is way too small for everyday use

Sent from my SGH-I317M using XDA Premium HD app

I wish mine could have been sorted by using a different adaptor but it works in my other tablet.

 

[erictse1981]

may be the battery is dead,so open the phone and change the battery.it may wotk.
another method u can use higher volt to shock the memory battery,it may work but it is very danger

Sent from my GT-P6800 using xda app-developers app

 

[taufiq0177]

Hey guys

I rooted and flashed paranoid android of my tab and it was working fine. Couple of weeks later I left it to charge overnight not realizing the charger is spoilt, hence, didn't charge my tab. Batt drained completely and i couldn't get it started again. Tried leaving it to discharge overnight and plugging in a new charger to charge overnight and still nothing. It was still under warranty so I sent to to samsung and guess what? They told me it's been rooted and hence the warranty is void and they told me they need to replace the motherboard which costs almost $300. :crying: FML. Took it back and now I have a really fancy paperweight.

Was wondering if you guys know anything I can do to get it back to life? Or at least unroot it so I can send it back for repairs?

Any help is greatly appreciated.

 

[MRBR7]

Maybe not Dead, just its gone completely flat.
When it discharges to a certain amount you cant charge it even with wall charger as needs a certain amount of power
from the battery to activate the charging circuits.
I havent pulled one open yet but u need to pop the screen out from the front..
then remove battery and charge it from some other means then replace it..\
should now turn on again..
Just a guess but if its a paper weight you got nothing to loose right?