I've had my new desire z about 2 weeks now, and am utterly dissapointed by a frankly dreadful battery life.
It's my second DZ, given the original was nicked, but (kicks self) wasn't insured, so was purchased from a supplier that shipped my phone from Hong Kong (I live in UK, and the new phone is an identical model, except for a slight difference in key layout - A2727 I think is model number)
The original phone would give me over two days life with very low use, which i considered to be fair for a decent smart phone.
The new phone barely gives me 10 hours with no use. I've done a couple of tests - unplugged it at 2am, but 8am it's at 30% or lower. This was done with all data connections turned off.
If i leave the new phone to go dead then that's it - it won't charge. The only way i've found to get juice back into the battery is to hold it in my old touch-pro 2 until it's charged enough to charge from the desire.
Last night was the clincher. I've gone out with some friends to the pub. I had a conversation over it, and checked my battery life - 42%. As a last dith effort i factory reset the phone at that point to rule out a mischevious app, and checked - 39%
Within 2 hours, and with no use at all that was down at 8%. In order to avoid the charge issue i cut my losses and turned it off at that point. Once home (oh, about 4 hours later maybe) I was unable to turn it back on. I then left it plugged in overnight, and was still unable to turn it on this morning until i'd done my cross-phone charging trick.
I'm now entirely convinced there's some form of hardware issue at fault here, so i'm wondering if anyone else has had the same problem with this phone before? I see lots of thread regarding poor battery life, but most seem to be solved by turning data off or some rouge app, neither of which are an issue in this case. Also, any hints for making my life easier when I phone HTC tomorrow? I've read elsewhere their support might not be all it should be.
Thanks in advance for any help! I've ready to pull my hair out as what is a fantastic phone otherwise has been completely ruined by this battery issue.
It's my second DZ, given the original was nicked, but (kicks self) wasn't insured, so was purchased from a supplier that shipped my phone from Hong Kong (I live in UK, and the new phone is an identical model, except for a slight difference in key layout - A2727 I think is model number)
The original phone would give me over two days life with very low use, which i considered to be fair for a decent smart phone.
The new phone barely gives me 10 hours with no use. I've done a couple of tests - unplugged it at 2am, but 8am it's at 30% or lower. This was done with all data connections turned off.
If i leave the new phone to go dead then that's it - it won't charge. The only way i've found to get juice back into the battery is to hold it in my old touch-pro 2 until it's charged enough to charge from the desire.
Last night was the clincher. I've gone out with some friends to the pub. I had a conversation over it, and checked my battery life - 42%. As a last dith effort i factory reset the phone at that point to rule out a mischevious app, and checked - 39%
Within 2 hours, and with no use at all that was down at 8%. In order to avoid the charge issue i cut my losses and turned it off at that point. Once home (oh, about 4 hours later maybe) I was unable to turn it back on. I then left it plugged in overnight, and was still unable to turn it on this morning until i'd done my cross-phone charging trick.
I'm now entirely convinced there's some form of hardware issue at fault here, so i'm wondering if anyone else has had the same problem with this phone before? I see lots of thread regarding poor battery life, but most seem to be solved by turning data off or some rouge app, neither of which are an issue in this case. Also, any hints for making my life easier when I phone HTC tomorrow? I've read elsewhere their support might not be all it should be.
Thanks in advance for any help! I've ready to pull my hair out as what is a fantastic phone otherwise has been completely ruined by this battery issue.
