[Q] "The application is not registered" error when I launch kindle reader. Ugh.

[CreeDo]

[Q] "The application is not registered" error when I launch kindle reader. Ugh.

Very few search results for this error, so I'm out of ideas. It has come up once before but the thread is closed -->
http://forum.xda-developers.com/showthread.php?t=1356441

My reader worked fine for 8 months. Then it updated to version 3.7.0.108.
Now when I click any of the "tabs" such as home, archive, on device, etc... I get this:
"The application is not registered. Trying to register it now. Please try again in a few seconds..."
No book will open, I get an "Invalid Item" error and it suggests I redownload it.

I have a rooted 1st generation KF with GoLauncher on it and ...I dunno if it's a custom rom or what.
I get a blue kindle fire logo when I first power up. I just installed the recommended stuff with the Kindle Fire Utility.

Fixes I've tried:
1. Restarting the device
2. Force stopping the app, then clearing the cache.
3. Going to the play store and choosing "Uninstall". The problem is, this doesn't really uninstall the app, it says something like "this will uninstall all updates to the kindle reader". If I go to settings --> applications, the option to fully uninstall is grayed out.
After doing the google play 'uninstall', the device freezes if I try to launch the reader.
4. Manually reinstalling/updating via the google play store. Now it launches and the device doesn't freeze, but I still get the errors. Also my books are gone but that's no biggie.

I also called tech support. They had me unregister my device from settings --> My Account... and eventually re-register it.
They also had me clear cache. Then those things didn't work they elevated me to level 2 tech support.

I foolishly mentioned I had the go launcher installed, they refused to help any further and insisted the 3rd party launcher was the cause of the problem, and my only fix is to factory reset and stick to the stock software.

So, if you made it this far, thanks for listening... now what?

 

[Guitarman]

If you have Root Explorer (or equivelent) for access to system apk files, you could try deleting that app from the /system/app folder, restart the device, go back to the system apps, paste another copy (or version) of that app in there and set permissions to match the other apks in the folder, reboot and hope it might correct the issue. It sounds like a software glitch from the getgo even on un-rooted devices.

 

[CreeDo]

howdy, thanks for the idea.

I have root explorer and root access, but when I go to rename or delete anything in that folder, I get "the file cannot be renamed because the file system is read only".

Also, I'm only assuming it's the app called "Kindle for Otter" which is the only one with the traditional kindle reader icon of a dude under a tree reading.

Is there an alternative reader that's still very convenient? Like I don't have to download books via USB or anything, it just monitors the appropriate folders and my freshly-purchased books appear in the list?

 

[Guitarman]

howdy, thanks for the idea.

I have root explorer and root access, but when I go to rename or delete anything in that folder, I get "the file cannot be renamed because the file system is read only".

Also, I'm only assuming it's the app called "Kindle for Otter" which is the only one with the traditional kindle reader icon of a dude under a tree reading.

Is there an alternative reader that's still very convenient? Like I don't have to download books via USB or anything, it just monitors the appropriate folders and my freshly-purchased books appear in the list?

You must just be rooted and not have any custom ROM installed otherwise you could mount the system/app folder as r/w, meaning you probably don't have Superuser installed? Superuser is supposed to be installed when you root the device with the Kindle Utility but I couldn't get it to do it. Since you are rooted then you could try the MoDoCo ROM as it is based on Amazon's own 6.3.1 software and includes the Kindle Reader, Amazon app store and everything that is included with the stock software. In addition it includes the Google services framework and Playstore so you can have the best of both worlds, Google and Amazon. It runs much better than stock and I just flashed it onto my wife's Kindle and she is pretty satisfied with it.

There are plenty of decent reader apps and my suggestion would be try many different ones until you find a suitable one.

 

[Guitarman]

Actually, you just have to click the button on the top of root explorer. It should says "Mount R/W" Click it. Now you should be able to delete it and replace it.

Sent from my Kindle Fire using xda premium

Yes that is true but if Superuser (or equivelent) isnt present it doesnt work to well

 

[CreeDo]

Well, the mountR/W thing worked, and since then I've gone through a bunch of stuff.
And I'm back to square one. But read anyway if you're bored.

I'm a the point where I could reluctantly nuke everything and start over, I guess that would involve reflashing the rom
and reinstalling all apps?

Here's what I've tried:

• Replaced kindleforotter.apk, set permissions, and rebooted, when the kindle came back up it went straight to the stock launcher... weird.
Maybe cuz GoLauncher coincidentally updated.

• At this point I should click that APK, right? But, curious, I went to my books tab.
All my books are there but missing covers. Some have a down arrow/download icon, others don't.

• 4 books without the icon successfully redownloaded after an error, and were readable.
Sadly these are all older books and the other 20 or 30 books would not do anything when tapped.

• Next I tried reinstalling the app by clicking the kindleforotter.apk I downloaded. It reinstalled, I rebooted,
clicking the shortcut still doesn't work but I went back to the books tab in my kindle launcher.
Now, none of the items launch. The "Invalid Title" items give that error again, but this time they do not redownload.

• I tried removing everything from sdcard/Books and sdcard/Kindle and rebooting. Now only those 4 'lucky' books show up.
But they no longer open when tapped. Looks like it's trying to launch the reader but it crashes.

• Tried manually resending the latest book to my kindle via Amazon's website. It didn't show up.

• So I clicked Sync under my settings icon, and that really hosed it. The kindle launcher would infinitely crash and reopen.

• Since that's worse than the original issue I just updated the reader via the play store, getting myself back to square one.

Thanks if anyone has any other ideas... or some less painful way to reinstall this app completely without wiping out everything.

 

[Guitarman]

Sounds like a big mess.....you might just have to start over from scratch. At least that "should" clear up the misc. errors you're receiving. You'd have to re-root if but that process is simple. Reinstalling apps might take a little time but would be worth it if it corrects the issue. The Kindle's stock software (or any software) is not immune to undesirable performance.

One basic correction attempt with software and operating systems is to wipe it clean and re-install. I've had many PCs that had to be wiped and the OS re-installed to fix messed up stuff. Usually we try to re-install apps first to see if it corrects it......sounds like you've already done that.

You could always just find an alternative reader

 

[CreeDo]

Howdy... I went ahead and tried support one more time (sometimes you get lucky) but they had no ideas other than a factory reset. I'm gonna look into modaco.

edit: on the off chance you come back to this thread,

I factory reset, installed modaco via TWRP, have one problem.
Books work fine. But I can't access my apps.
When I click the "Apps" tab at the top, the screen flashes briefly and then I'm right back to the usual home screen
(aka the default kindle launcher screen).

I seem to remember a notification (with an amazon icon) about pending app downloads, in the bar at the top.
I skipped over it to check on my books. Now it's gone, and I can't get it back or view a list of apps on the system.

What gives?

 

[Guitarman]

Howdy... I went ahead and tried support one more time (sometimes you get lucky) but they had no ideas other than a factory reset. I'm gonna look into modaco.

edit: on the off chance you come back to this thread,

I factory reset, installed modaco via TWRP, have one problem.
Books work fine. But I can't access my apps.
When I click the "Apps" tab at the top, the screen flashes briefly and then I'm right back to the usual home screen
(aka the default kindle launcher screen).

I seem to remember a notification (with an amazon icon) about pending app downloads, in the bar at the top.
I skipped over it to check on my books. Now it's gone, and I can't get it back or view a list of apps on the system.

What gives?

That's odd......I never experienced that with MoDaCo. Did you wipe everything before you flashed MoDaCo (cache, dalvik, factory reset and system)? There were slight bugs with MoDaCo I noticed but nothing like that. Try reflashing but dont wipe sd card

 

[CreeDo]

That's odd......I never experienced that with MoDaCo. Did you wipe everything before you flashed MoDaCo (cache, dalvik, factory reset and system)? There were slight bugs with MoDaCo I noticed but nothing like that. Try reflashing but dont wipe sd card

I'll see if I can do that. One worry I had... I see modaco is offered in more than one place, and seems to have some options with the installation...
can you point me to a specific zip file that you know for sure is a good working one? Otherwise, I'll assume my zip is good but my wipe wasn't. I just factory reset and never messed with dalvik and the rest, I'm guessing that's all important...

 

[mochamoo]

Very few search results for this error, so I'm out of ideas. It has come up once before but the thread is closed -->
http://forum.xda-developers.com/showthread.php?t=1356441

My reader worked fine for 8 months. Then it updated to version 3.7.0.108.
?

I had the same problem. Solved it by going back to an earlier version of the app.3.6.0.87.

 

[CreeDo]

Hey, just wanted to thank you, I reinstalled modaco, but first did the cache wipe and dalvid wipe from the TWRP menus. Apps tab works fine now. Books too.

So far only one minor hiccup... the apps I had formerly installed via GoLauncher. I logged into google play, redownloaded one of them (DrawSomething) and specified that it send the app to my Kindle Fire from the dropdown. It gave me something like "this app will be installed shortly". But I never got anything... no download, no notification. Did it a second time and same deal. Eventually I downloaded it from the Amazon app store, but I'm worried apps from Google Play won't work easily anymore.

Do you know what I should do if I need an app from Google Play?

 

[jjegers]

Had same problem

In case it helps anyone else. I had the same problem. Turns out that the google play store (which remember doesn't come standard with a Fire) had updated the Amazon Kindle application. I went into the play store and uninstalled (un-updated) the Amazon Kindle app and then everything worked.
Good Luck!

 

[pofigster]

Old version solved it!

I had the same problem. Solved it by going back to an earlier version of the app.3.6.0.87.

I have a rooted 1st gen KF running a cyanogen ICS ROM where the Kindle app had been working fine for a while, but suddenly wasn't registered and I couldn't even get the register dialog to display. Found the 3.6.0.87 apk online, installed it and it works fine now.

 

[xzb6np]

FYI 3.6.0.87 works on non rooted

I have a rooted 1st gen KF running a cyanogen ICS ROM where the Kindle app had been working fine for a while, but suddenly wasn't registered and I couldn't even get the register dialog to display. Found the 3.6.0.87 apk online, installed it and it works fine now.

This fixes the same problem for non-rooted Kindle Fires where you are running an sideloaded launcher and the Kindle book app and need to reregister.