Hi folks,
First post on the Verizon side. I've been on Sprint forever but am looking at converting to Verizon for their better coverage and better customer satisfaction (at least according to Consumer Reports). We went to the local Verizon store and it seems like we could save money by switching to their 2 year contract. But I want to confirm a couple of things with the forum, as I know sometimes you get, um, incomplete info from the sales folks.
On Sprint, you have to pay an additional charge to make the phone a hotspot. It is THE reason I rooted my S4, to be able to do that for free. I was told it is a free include on the Verizon smartphone plans. So can y'all confirm that is true, and talk about any issues/details I should know about? It would sure make the deal pretty sweet if that is included and pain free!
It sounds like it's easy to change the plan we are on for anticipated data usage. Most of the time, we have very little data usage during the month as we're almost always on a wifi connection. But we own an RV and can use a lot of data (hotspot) when on the road, for up to 2 months at time. Is it as easy as they say to call and bump it up for a couple of months, and then back down when done? Any pitfalls or costs associated with it?
How about roaming data usage? I was told at the store that as long as 50% or less of the data usage is roaming, they don't care. True? Horror stories?
First post on the Verizon side. I've been on Sprint forever but am looking at converting to Verizon for their better coverage and better customer satisfaction (at least according to Consumer Reports). We went to the local Verizon store and it seems like we could save money by switching to their 2 year contract. But I want to confirm a couple of things with the forum, as I know sometimes you get, um, incomplete info from the sales folks.
On Sprint, you have to pay an additional charge to make the phone a hotspot. It is THE reason I rooted my S4, to be able to do that for free. I was told it is a free include on the Verizon smartphone plans. So can y'all confirm that is true, and talk about any issues/details I should know about? It would sure make the deal pretty sweet if that is included and pain free!
It sounds like it's easy to change the plan we are on for anticipated data usage. Most of the time, we have very little data usage during the month as we're almost always on a wifi connection. But we own an RV and can use a lot of data (hotspot) when on the road, for up to 2 months at time. Is it as easy as they say to call and bump it up for a couple of months, and then back down when done? Any pitfalls or costs associated with it?
How about roaming data usage? I was told at the store that as long as 50% or less of the data usage is roaming, they don't care. True? Horror stories?
