I needed a replacement device due to heating and finally my third device is spot on except it had pink keys... grrrrrr.. what's the general consensus, should I deal with it or ask for yet another one?
[Q] Third Verizon Replacement
- Thread starter Slacker101
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Took me three tries this week. They also have warranty replacements that are new. They get them from htc to build stock when phone initialy released. It's not new in a box but its new. Way to tell is ##778# call, then press view then display. Look at life counter, it never resets even after ruu, wipe, etc.
First two I got had 100+ hrs usage, my third was a new one. No usage perfect keys
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First two I got had 100+ hrs usage, my third was a new one. No usage perfect keys
Sent from my ADR6425LVW using xda premium
Both of the replacements are new but the one with perfect keys overheats batteries on a dangerous level. This one just has fugly keys... like really really pink, almost white pink. Think it's worth harassing them again? I'm slightly worried they will stop sending me phones.
They won't stop sending you phones (I've never reached that point) I went through 4 Rezounds for dead pixels. My keys were a bit pink, and I didn't want to deal with it again. Just think of it as you're not afraid to show your feminine side 
. Seriously if the phone isn't over heating at all, just deal with it. if it bothers you that much you can open the phone and use a red sharpie on the leds. Or if you know how to do it, you can remove the white leds and add red ones. Just search it and the thread will pop up.
. Seriously if the phone isn't over heating at all, just deal with it. if it bothers you that much you can open the phone and use a red sharpie on the leds. Or if you know how to do it, you can remove the white leds and add red ones. Just search it and the thread will pop up.
Personally for the money I'd bug em until I get one that works. Mine is red with no temp issues so they do exist.
Eventually they will start offering other phones. Many have gone from the rezound to the gnex or vice.versa that way.
Eventually they will start offering other phones. Many have gone from the rezound to the gnex or vice.versa that way.
I would be completely happy with a great piece of hardware that had slightly pinkish buttons. As android hobbyists, we require better hardware for a few reasons. One reason is because we know enough to notice imperfections. The other is we are pushing them harder to utilize such powerful hardware. If you have a perfectly running phone that you're happy with performance wise, I would rather keep that than trade in the device for something with a bigger imperfection such as overheating.
As a sidenote I noticed the capacitive buttons were extremely bright. When I changed the capacitive button lighting from bright mode to dim mode they didn't only look better when turned down, they looked very red and lost the slight pinkish tone.
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As a sidenote I noticed the capacitive buttons were extremely bright. When I changed the capacitive button lighting from bright mode to dim mode they didn't only look better when turned down, they looked very red and lost the slight pinkish tone.
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I don't get why anyone cares about pink keys. It's such a non-issue that I didn't really understand what people were talking about when they said they were sending their phones back for it.
i really think you people are ridiculous for sending a phone in just bc the buttons are pink...
I don't. I would absolutely tell them your keys are pink and you bought a phone that's supposed to have red ones... If the keys are defective. I wonder what else would be.
I paid full price for mine... My first was (i thought was messed up and so did the reps) good, this one is the 2nd I've had and its perfect (it was also brand new).
I was in the store and over heard them telling someone that they might be charged for a defect because they had sent in two before (not this phone, I think it was the nex). I just thought to myself. I'd send a million in until they get it right for the price I paid for this thing. It's ridiculous for anyone to think they have to accept defective devices they spent 800 dollars on. Now if it was given to me i wouldn't care in the slightest.
Maybe HTC will make the next one better because they get so many exchanges.
Sent from my ADR6425LVW using Tapatalk 2
I paid full price for mine... My first was (i thought was messed up and so did the reps) good, this one is the 2nd I've had and its perfect (it was also brand new).
I was in the store and over heard them telling someone that they might be charged for a defect because they had sent in two before (not this phone, I think it was the nex). I just thought to myself. I'd send a million in until they get it right for the price I paid for this thing. It's ridiculous for anyone to think they have to accept defective devices they spent 800 dollars on. Now if it was given to me i wouldn't care in the slightest.
Maybe HTC will make the next one better because they get so many exchanges.
Sent from my ADR6425LVW using Tapatalk 2
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Id ask for a new rezound, not refurbished. It just depends on what rep you speak to. They actually are offering me a razr maxx becuase of the battery issues ive been having. My first rezound too. Just be firm but polite as well.
I've gone from fascinate to droid charge to rezound by just asking for a different device after the 3rd refurb. You should be able to get anything but a razr maxx.
they most certainly will offer you a gnexus or a razr maxx as they did for me tonight. don't know if im going to take it but still.
I'm going to wait for official ics to see if it corrects some of the issues. If not I'm probably going to the nexus no matter how much I'll regret it.
yeah verizon corp is sending me a gnexus as a replacement for my rezound, they didn't say if it's the 32gb or 16gb model. they offered me a maxx but i passed because of the locked bootloader and no removable battery.
That's my exact track as well lol. Keep getting refurbs leading to new devices. I'm not sure if I would want anything else honestly, I meant the galaxy nexus has MIUI and CM9 but the hardware on the rezound is so much nicer >.< Also it ended up having a bad front speaker and I couldn't make phone calls. New device is here with a life of 316 and time of 16 hours lol. I couldn't live with a lesser camera after being spoiled by this one.
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I really like this phone. The battery just sucks though. It's the only thing I can really complain about.
Sent from my HTC Vigor
Sent from my HTC Vigor
Yeah... I didn't think anything could get worse than my Droid charge.... I was proven wrong.
Sent from my ADR6425LVW using xda premium
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