[Q] Unable to unlock bootloader at 4.4.2, any solution?

[dape16]

I know there are threads on this problem with other Transformer pads, but I am wondering if anyone had this problem with the TF701 (WW)?

I just get the message about "Unknown error, might be network connection..."
Of course my network connection is fine, and I am using the unlock tool found at ASUS support site for the TF701. That is version 8.

I have tried this a couple of days, many times per day, it just gives me the same error.

I have read people with other Transformer models who contacted ASUS and gave them their serial numbers and MAC-addresses, which seems to solve the problem in some cases.
Others are refering to ASUS devicetracker (devicetracker.asus.com) which seems to be taken down, or is it just available in US?

I called ASUS, they never heard of the problem.

I am thankful for any help!

 

[berndblb]

I think you ended up downloading the unlock tool for the TF700, not TF701. The latter only has one tool, version 1.
The former has the v8

 

[dape16]

I think you ended up downloading the unlock tool for the TF700, not TF701. The latter only has one tool, version 1.
The former has the v8

Thanks, but version 8 is the right one. It's just called v 1.0 on ASUS TF701 support site.

 

[berndblb]

Ok, in that case just keep trying. For some people it literally took 40 -50 tries and it worked all the sudden.

At the same time register your tablet on Asus VIP service, then conatct them and explain your problem.
The mismatched database entries was a big problem for many TF700 owners - haven't heard anything like that for the TF701 ever.
Send them a screenshot of your About Tablet page with each mail and ask them to check their database and correct the entry for your tablet.
Good luck

 

[dape16]

Ok, in that case just keep trying. For some people it literally took 40 -50 tries and it worked all the sudden.

At the same time register your tablet on Asus VIP service, then conatct them and explain your problem.
The mismatched database entries was a big problem for many TF700 owners - haven't heard anything like that for the TF701 ever.
Send them a screenshot of your About Tablet page with each mail and ask them to check their database and correct the entry for your tablet.
Good luck

Thanks, I will do as you suggest and contact them via the support form instead of calling.
And I will continue hitting that button.

 

[NexusGazer]

I just wanted to put in my two cents here. I've been having the same issues with the bootloader unlock tool for the last 3 months. I've called customer support numerous times and been told too bad. We don't support that. We don't care. I bought this tablet for its vast power but I am not even allowed to experience its full potential. I am deeply disappointed in Asus. It has been nothing but problems with this thing but through patience some have resolved themselves.

You're suggestion may have been the light at the end of my tunnel. I have never hears of the VIP support until now. I have done the same, registered and sent them a ticket request. I uploaded a screenshot of the screen saying password incorrect.

Here's hoping this can finally be resolved. If this fixes it, I'll be sure to tell everyone that's still having problems with the tool.

Sent from my Nexus 5 using XDA Free mobile app

 

[berndblb]

Yes, officially Asus does not provide any support as soon as yu mention "unlock". That's why people were telling them thry could not get registered for Asus Device Tracker (same problem: no s# in Asus database = no device tracker).
The VIP service people seem to be a little more receptive than general support. But it really depends on who happens to read your mail...
That's why you want to be persistent. Turn yorself into a polite and friendly PITA and don't forget to attach a screenshot to each mail you send.

 

[dape16]

I just wanted to put in my two cents here. I've been having the same issues with the bootloader unlock tool for the last 3 months. I've called customer support numerous times and been told too bad. We don't support that. We don't care. I bought this tablet for its vast power but I am not even allowed to experience its full potential. I am deeply disappointed in Asus. It has been nothing but problems with this thing but through patience some have resolved themselves.

You're suggestion may have been the light at the end of my tunnel. I have never hears of the VIP support until now. I have done the same, registered and sent them a ticket request. I uploaded a screenshot of the screen saying password incorrect.

Here's hoping this can finally be resolved. If this fixes it, I'll be sure to tell everyone that's still having problems with the tool.

Sent from my Nexus 5 using XDA Free mobile app

Do you get "password incorrect"?

I think you have to turn off two factor login on your Google account. You may also have to log in to your Google account website and turn on "allow unsecured apps".

 

[dape16]

Does Device Tracker exist anymore?

 

[NexusGazer]

Do you get "password incorrect"?

I think you have to turn off two factor login on your Google account. You may also have to log in to your Google account website and turn on "allow unsecured apps".

Unfortunately, I have not used 2 step verification. Ever. As for the "3rd party apps" box, I tick that box first with each new android device

 

[dape16]

Unfortunately, I have not used 2 step verification. Ever. As for the "3rd party apps" box, I tick that box first with each new android device

I am not talking about the "Unknown sources" in Android.

I don't know the exact description since English is not my first language, but if you log in to for an example Gmail, then go to your Google account up to the right, you will find an option for allowing "unsecure apps".
I hope it was understandable.

 

[NexusGazer]

I am not talking about the "Unknown sources" in Android.

I don't know the exact description since English is not my first language, but if you log in to for an example Gmail, then go to your Google account up to the right, you will find an option for allowing "unsecure apps".
I hope it was understandable.

I think I found what you're referring to. It's in the Google account management section. It's the area where you can make your internet experience immune to Google's pull. You can edit adsense settings, see your entire Google history, YouTube videos you've viewed all sorts of stuff. It's really cool, but unfortunately the boot loader unlock tool doesn't come up in that list of apps. That list consists of third party apps that have all already gained access.

If you're referring to yet a different screen, maybe a screenshot would be helpful?

 

[dape16]

I think I found what you're referring to. It's in the Google account management section. It's the area where you can make your internet experience immune to Google's pull. You can edit adsense settings, see your entire Google history, YouTube videos you've viewed all sorts of stuff. It's really cool, but unfortunately the boot loader unlock tool doesn't come up in that list of apps. That list consists of third party apps that have all already gained access.

If you're referring to yet a different screen, maybe a screenshot would be helpful?

If you are not using two-factor authentication this link should work:
https://www.google.com/settings/security/lesssecureapps

And some info:
http://www.ghacks.net/2014/07/21/gmail-starts-block-less-secure-apps-enable-access/

But at least it seems you have access to ASUS servers when you got the "incorrect password" message.

 

[NexusGazer]

If you are not using two-factor authentication this link should work:
https://www.google.com/settings/security/lesssecureapps

And some info:
http://www.ghacks.net/2014/07/21/gmail-starts-block-less-secure-apps-enable-access/

But at least it seems you have access to ASUS servers when you got the "incorrect password" message.

Had no idea. Just clicked enable. I'm going to give it a shot. See you on the other side?

Sent from my K00C using XDA Free mobile app

 

[NexusGazer]

Now this is where I stand. Guess I'm still stuck on this side for a little while longer.


I think I was getting the incorrect password screen because Google was denying the Asus app access.

Sent from my K00C using XDA Free mobile app

 

[berndblb]

Now this is where I stand. Guess I'm still stuck on this side for a little while longer.


I think I was getting the incorrect password screen because Google was denying the Asus app access.

Sent from my K00C using XDA Free mobile app

Yeah, this looks like the classic database mismatch problem. Keep trying to use the app and contact Asus.
It really depends on who you happen to talk/email to. So don't give up. Just read about someone who bought an unlocked TF701 on ebay which was totally messed up and he/she got an RMA approved without any problem...
Ask for a supervisor, escalate it... If you're willing to give up your warranty - why should they care?

 

[NexusGazer]

So I walked away from it. Came back and for sh**s and giggles I hit the button and BOOM the lock on my bootloader was blown wide the freak open.

Sent from my Nexus 5 using XDA Free mobile app

 

[berndblb]

So I walked away from it. Came back and for sh**s and giggles I hit the button and BOOM the lock on my bootloader was blown wide the freak open.

Sent from my Nexus 5 using XDA Free mobile app

Told ya

 

[dape16]

So I walked away from it. Came back and for sh**s and giggles I hit the button and BOOM the lock on my bootloader was blown wide the freak open.

Sent from my Nexus 5 using XDA Free mobile app

Glad I could help.

 

[NexusGazer]

Now my question is, what's the best ROM to unleash this beast? Do I go with CM11? or is there something better for power?

Sent from my Nexus 5 using XDA Free mobile app