If you guys don't resolve this through ATT, you can always try buying an unlock code online.
I have been epically screwed over with my locked Droid 2 Global, so I specifically bought an "already unlocked" Atrix. But I have also successfully unlocked a Moto Charm via code previously, so it might work for you.
I have been epically screwed over with my locked Droid 2 Global, so I specifically bought an "already unlocked" Atrix. But I have also successfully unlocked a Moto Charm via code previously, so it might work for you.