[Q] usb mtp wont stay enabled what to do what to do

[Sammguy]

Im having an issue with my phone connecting to computer. I'm trying to get back to stock but have no way in getting into odin without usb. I think their is a problem with something on the phone it isn't a pc or cable problem. I also had a new flex port recently installed. My phone will charge when connected to computer but it will not sync nor even recognized by device manager. I cant find any info anywhere with this issue. I try to enable mtp through hidden menu using *#0808# but it wont stay enabled resets after reboot. I also cant find menu under settings for usb. There use to be a menu in storage but it seems like its not there anymore. im on beans 4.4.2 nc4 with nc2 bootloader. can't find a solution nowhere.

 

[bryanling]

I have the same problem, been trying to search online for few days, can't find the solutions.

 

[Shaggy Kobain]

Im having an issue with my phone connecting to computer. I'm trying to get back to stock but have no way in getting into odin without usb. I think their is a problem with something on the phone it isn't a pc or cable problem. I also had a new flex port recently installed. My phone will charge when connected to computer but it will not sync nor even recognized by device manager. I cant find any info anywhere with this issue. I try to enable mtp through hidden menu using *#0808# but it wont stay enabled resets after reboot. I also cant find menu under settings for usb. There use to be a menu in storage but it seems like its not there anymore. im on beans 4.4.2 nc4 with nc2 bootloader. can find a solution nowhere.

I have the same problem, been trying to search online for few days, can't find the solutions.

Try dl'g the Sammy drivers directly from here and just click on the "See all Downloads", click "Send" and save the .exe file.

Run it as administrator, and once complete, plug in phone and that should correct the pc to phone issue.

 

[bryanling]

Try dl'g the Sammy drivers directly from here and just click on the "See all Downloads", click "Send" and save the .exe file.

Run it as administrator, and once complete, plug in phone and that should correct the pc to phone issue.

Actually it's my phone problem, i try on 10++ pc, all are not working :crying:

 

[donc113]

Actually it's my phone problem, i try on 10++ pc, all are not working :crying:

Enable developer mode (tap on settings, about and then tap on the build number 7 times to enable developer mode).

Then back to settings, developer options and turn on usb debugging.

Sent from my Note 3 via Tapatalk

 

[Sammguy]

. I have original VZ driver installed. and i tried running as admin
Already tried this. On multiple computers. It's not a driver problem it has to do with something that happen after flashing to the leaked kitkat. I flashed beans kitkat and firmware through odin and since then wasnt able to connect to computer via usb. I read somewhere you could flash back to mje but not sure if i could do that without odin. I covered all the basics including enabling developer mode etc.... Kies doesn't work either and that was suppose to be bullet proof. I vaguely remember something similar happening when we got Root de la Vega some people lost usb after flashing and couldn't odin back but cant find that thread with what they did to fix it.

 

[drewcam888]

. I have original VZ driver installed. and i tried running as admin
Already tried this. On multiple computers. It's not a driver problem it has to do with something that happen after flashing to the leaked kitkat. I flashed beans kitkat and firmware through odin and since then wasnt able to connect to computer via usb. I read somewhere you could flash back to mje but not sure if i could do that without odin. I covered all the basics including enabling developer mode etc.... Kies doesn't work either and that was suppose to be bullet proof. I vaguely remember something similar happening when we got Root de la Vega some people lost usb after flashing and couldn't odin back but cant find that thread with what they did to fix it.

Did you disable the mtp application?

 

[Sammguy]

Did you disable the mtp application?

Do you mean through hidden menu or should there be an app on the phone? I didn't disable it i tried to enable it through hidden menu because it wasn't working but it just resets after rebooting the phone. Also there use to be a menu in storage under settings i could get to but it no longer exists. If you go into settings- storage- it should be a button in the top right corner of your screen which leads you into settings for mtp but it's not there.

 

[laserbiz]

Do you mean through hidden menu or should there be an app on the phone? I didn't disable it i tried to enable it through hidden menu because it wasn't working but it just resets after rebooting the phone. Also there use to be a menu in storage under settings i could get to but it no longer exists. If you go into settings- storage- it should be a button in the top right corner of your screen which leads you into settings for mtp but it's not there.

I too am having this issue... it is quite frustrating. I rooted using towel root and that worked fine up until the beginning of September then USB was gone gone gone!. I was thinking of just doing a factory-restore of my phone, but I am not sure that is possible with having Towel rooted my phone. I just don't know what steps to take. Any help would be greatly appreciated!

 

[nancyvf8]

i am going to the local verizon store today and if they can not fix this, then i see no reason for me to continue to pay for my phone. there obviously is something wrong with all these phones that people are complaining about. i have been on the phone with verizon and samsung for HOURS. i now am a pro at knowing what's wrong but no one can help me. It does not stay in MTP mode or PTP and goes back to charging. this is a phone problem that should not even exsist. plug your phone in, upload pics. has anyone gotten verizon to replace the phone????that's my goal today

 

[bftb0]

It takes two to tango; how do you know the problem is not the PC?

Older versions of stock software actually put the phone in Airplane Mode when you were using USB 3.0, and had an inactivity timer or something that would turn the USB link off after a while. That didn't happen if you were operating on a USB 2.0 link.

So, if your PC has any non-USB 3.0 ports (the connector will not be blue) you could try using a USB 2.0 port.

Sometimes intermittent behavior is caused by bad cabling or a damaged connector, so a second thing to try is using a replacement cable and/or alternate ports. (Don't buy bargain basement eBay $2 cables btw - you will get what you pay for)

good luck

 

[RaaidR]

i am going to the local verizon store today and if they can not fix this, then i see no reason for me to continue to pay for my phone. there obviously is something wrong with all these phones that people are complaining about. i have been on the phone with verizon and samsung for HOURS. i now am a pro at knowing what's wrong but no one can help me. It does not stay in MTP mode or PTP and goes back to charging. this is a phone problem that should not even exsist. plug your phone in, upload pics. has anyone gotten verizon to replace the phone????that's my goal today

Is this a phone that you flashed a custom rom, rooted, or unlocked the bootloader?