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[Q] Verizon LG G3 Screen Sharpening issue

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lightsp33d

Senior Member
Feb 16, 2013
77
17
Hey there guys.

I picked my Verizion LG G3 a couple days ago. Overall I really like the phone. Love the camera, the design, screen size, ect.

There is however one thing that is driving me NUTS... The effing screen. The one main selling point of the phone seems to be its main downfall. Yes, the Quad HD resolution looks sharp sometimes. There is very aggressive screen sharpening going on with the display though. It is especially noticible in Black test with "off white" backgrounds. Its easy to notice in the Play Store looking at the text and then pulling down the notification shade slightly. That darkens the background a little and brings out the sharpening a whole lot.

I know this issue has been touched on before in other posts, but I've yet to find some particular information...

I've yet to see if anyone has noticed weather this is something affecting ALL G3 models... Because i have seen posts where people are claiming to not see this effect at all.. and then others that do. I'm curious if there is some correlation between the types of G3's that seem to be affected by this, or if it is just on all G3's and people that cant see it just have bad vision to begin with.

Also, has anyone been able to get any sort of response to LG about this yet? I've emailed them, live chatted, and phoned them with no luck. The live chat rep was the most useful and told me that he would try to get the information as far up the ladder as he could and would reach out to me when he hears back.

This is so frustrating to me. It's like buying a brand new Ferrari and having a big scratch on the door. The phone is so great, but this text sharpening is making me really dislike reading on the device, and just looking at the screen in general. I know others have already returned their devices because of this, but i'm really hoping LG would be able to come out with some sort of software update to be able to turn it off. Thats the shred of hope i'm holding on to at this point.

Does anyone have any further information about this yet?
 

EpicChineseTime

Senior Member
Jan 29, 2014
251
19
Genova
Hey there guys.

I picked my Verizion LG G3 a couple days ago. Overall I really like the phone. Love the camera, the design, screen size, ect.

There is however one thing that is driving me NUTS... The effing screen. The one main selling point of the phone seems to be its main downfall. Yes, the Quad HD resolution looks sharp sometimes. There is very aggressive screen sharpening going on with the display though. It is especially noticible in Black test with "off white" backgrounds. Its easy to notice in the Play Store looking at the text and then pulling down the notification shade slightly. That darkens the background a little and brings out the sharpening a whole lot.

I know this issue has been touched on before in other posts, but I've yet to find some particular information...

I've yet to see if anyone has noticed weather this is something affecting ALL G3 models... Because i have seen posts where people are claiming to not see this effect at all.. and then others that do. I'm curious if there is some correlation between the types of G3's that seem to be affected by this, or if it is just on all G3's and people that cant see it just have bad vision to begin with.

Also, has anyone been able to get any sort of response to LG about this yet? I've emailed them, live chatted, and phoned them with no luck. The live chat rep was the most useful and told me that he would try to get the information as far up the ladder as he could and would reach out to me when he hears back.

This is so frustrating to me. It's like buying a brand new Ferrari and having a big scratch on the door. The phone is so great, but this text sharpening is making me really dislike reading on the device, and just looking at the screen in general. I know others have already returned their devices because of this, but i'm really hoping LG would be able to come out with some sort of software update to be able to turn it off. Thats the shred of hope i'm holding on to at this point.

Does anyone have any further information about this yet?
Same issue, when first i got this phone i was like "QuadHD, why the text does look crappier than my Nexus 5?"...
Insane.

Sent from from my LG-D855
 

lightsp33d

Senior Member
Feb 16, 2013
77
17
Yes I knew about that already. It gives better contrast and colors but that doesn't really help the problem. It's like spraying perfume on a pile of dog $hit. ;)

Sent from my VS985 4G using XDA Premium 4 mobile app
 

lightsp33d

Senior Member
Feb 16, 2013
77
17
Yeah. It's more of a placebo effect if anything... But hasn't anyone here complained about it to LG yet? They're only gonna do something about it if enough people show dissatisfaction

Sent from my VS985 4G using XDA Premium 4 mobile app
 

objektive_1

Senior Member
Feb 12, 2012
131
25
Yeah. It's more of a placebo effect if anything... But hasn't anyone here complained about it to LG yet? They're only gonna do something about it if enough people show dissatisfaction

Sent from my VS985 4G using XDA Premium 4 mobile app

PREACH! It only happens on some items. Its like things are compressed oddly. Anyone know if its software or a screen thing?
 

lightsp33d

Senior Member
Feb 16, 2013
77
17
It has to be software. Just has to. But it's most noticible with black text on an "off white" background. The black letters have a white glow to them. Like I said above if you look at text in the play store and then start to pull down the notification shade slowly, you can really notice it then.

Sent from my VS985 4G using XDA Premium 4 mobile app
 

objektive_1

Senior Member
Feb 12, 2012
131
25
It has to be software. Just has to. But it's most noticible with black text on an "off white" background. The black letters have a white glow to them. Like I said above if you look at text in the play store and then start to pull down the notification shade slowly, you can really notice it then.

Sent from my VS985 4G using XDA Premium 4 mobile app

My play store looks atrocious!!!
 

Lua70

New member
Jul 20, 2014
2
0
For the more technologically sound people on here, what is it that's enabling the text sharpening? Is it kernel stuff or could it be fixed with an xposed module or just an app? In other words, why has no one addressed this yet? There's G3 Tweaks Box but nothing in there regarding the sharpening.
 

lightsp33d

Senior Member
Feb 16, 2013
77
17
From the research I've been doing on the issue it appears it's kernel level stuff. I am by no means an expert on it. What pisses me off about this is why more people aren't complaining and getting LG to do something about it. At least respond to their customers about an issue with their product.

But if we can't get LG to acknowledge the problem or address it, then we need to start getting people to make some ROMS and address it in our own way.

Sent from my VS985 4G using XDA Premium 4 mobile app
 

p2im0

Senior Member
Jul 19, 2007
90
39
New Hampshire
Verizon VS985 here and this issue bugs the crap out of me. Some web-pages the entirety of the text is "sharpened" but I do agree, it mostly happens with black text on an off-white background.

Testing using the PlayStore and the Notification shade shows it off but not quite to the degree that I've seen on some pages.
 

Epix4G

Senior Member
Sep 14, 2011
2,665
1,028
phoenix
From the research I've been doing on the issue it appears it's kernel level stuff. I am by no means an expert on it. What pisses me off about this is why more people aren't complaining and getting LG to do something about it. At least respond to their customers about an issue with their product.

But if we can't get LG to acknowledge the problem or address it, then we need to start getting people to make some ROMS and address it in our own way.

Sent from my VS985 4G using XDA Premium 4 mobile app

You need recovery and a unlocked boatloader for that and it could be a while....Sprint doesn't even have root yet

Sent from my LGLS990 using Xparent BlueTapatalk 2
 

lightsp33d

Senior Member
Feb 16, 2013
77
17
@p2im0 yeah I've seen it even worse than that too. That just seemed to be an easy example to use. Ahhh LG. You ruined a great screen.

Sent from my VS985 4G using XDA Premium 4 mobile app
 

lightsp33d

Senior Member
Feb 16, 2013
77
17
Yeah. I hear ya. Still bothers me and I've had it for about 4 days now. I wish I knew how to do that stuff with kernels and all that. I'd be working on a fix right this second.

Sent from my VS985 4G using XDA Premium 4 mobile app
 

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  • 4
    Hey guys I just got off the phone with an LG rep and he said that LG knows about the issue. He actually knew right away when I started to describe the problem what I was talking about, so all of our bitching and complaining is getting somewhere lol. But he also said that "some of our customers like the sharpening effect"... As stupid as that sounds. If someone likes the sharpening effect then they must also like Ford escorts more than Lamborghinis too. But whatever. Hopefully saner heads will prevail. :)

    Sent from my VS985 4G using XDA Premium 4 mobile app
    3
    ok guys try this go to settings then accessibility then colour adjustment turn on then press again and put the and put your finger just top of the camera

    just like in pic
    3
    I'm taking this up with LG. Mine shows the problem and having literally just switched from a Nexus 5, it was immediately and massively apparent.

    LG are so far, as you would expect, denying they've ever heard of this problem .... so I sent them a few link showing the many, many people talking about it ... and have asked for photographic evidence. I will provide them with it and post back here with some shots too.
    2
    Before I buy a G3,

    1. Has LG announced that they will release an option to remove the sharpening
    2. Is there any way to remove the sharpening
    3. Does it affect every single phone or not?
    4. Is it even possible that a custom ROM can remove the sharpening?

    Thank you,
    Toby

    1) no
    2) we don't know
    3) yes
    4) we don't know
    2
    Did he elaborate if it was software related?

    He didn't say but that is pretty much accepted as fact that the sharpening is all in the software. Some moron at LG came up with that so people can more easily see that their display is sharper than the competition... having them feel more justified in buying it for the QHD difference. The Oppo Find 7 (strangest name for a phone ever) has a QHD LCD screen and that has no sharpening at all. And actually has better contrast and more accurate colors.

    Sent from my VS985 4G using XDA Premium 4 mobile app