[Q] Warranty after unlocking bootloader

[Konpon96]

After entering to Moto G's fastboot and typing "fastboot getvar all" a lot of interesting informations about device are showed. There are two, that interest me:

(bootloader) unlocked: no
(bootloader) iswarrantyvoid: no

I know, that bootloader can be easily unlocked with quick "fastboot oem unlock". What's more, "fastboot oem lock" relocks bootloader like in Nexus devices. However, in Nexus world relocking and stock reflashing is equal with warranty restore - I've tested this on myself, when my Nexus 7's screen has cracked (it was little raised on one side) and speaker was buzzing - I've relocked, restored stock, wiped, sent it back and they have repaired it.

So my question is: does relocking bootloader and full stock reflash (like one from there) restore iswarrantyvoid variable back to no? Or at least does Motorola still pay attention to it after Moto X's liberal warranty declarations?

 

[Lyokacanthrope]

After entering to Moto G's fastboot and typing "fastboot getvar all" a lot of interesting informations about device are showed. There are two, that interest me:

(bootloader) unlocked: no
(bootloader) iswarrantyvoid: no

I know, that bootloader can be easily unlocked with quick "fastboot oem unlock". What's more, "fastboot oem lock" relocks bootloader like in Nexus devices. However, in Nexus world relocking and stock reflashing is equal with warranty restore - I've tested this on myself, when my Nexus 7's screen has cracked (it was little raised on one side) and speaker was buzzing - I've relocked, restored stock, wiped, sent it back and they have repaired it.

So my question is: does relocking bootloader and full stock reflash (like one from there) restore iswarrantyvoid variable back to no? Or at least does Motorola still pay attention to it after Moto X's liberal warranty declarations?

Nope. Unlocking the devices triggers a hardware fuse that lets Motorola know that the device has been unlocked. Plus the UUID or whatever it is that is used to give you the bootloader unlock code is probably marked down as unlocked on Moto's side, as well, which voids your warranty.

 

[denzel09]

We need a better 'crack' to go back iswarrantyvoid: no to yes without cross motorola side..

 

[flibblesan]

If you have a hardware fault then you are still covered under EU law so Motorola cannot use this bootloader unlock thing to get out of repairs.

 

[gunnroseclose]

Yesterday, I unlocked bootloader and rooted my Moto G. Today, after relocked boatloader and unroot (reinstalled the stock rom and reset factory), my phone come back to status
(bootloader) unlocked: no
(bootloader) iswarrantyvoid: no

Does that mean I will have my guarantee back again

 

[Konpon96]

If you have a hardware fault then you are still covered under EU law so Motorola cannot use this bootloader unlock thing to get out of repairs.

Yesterday, I unlocked bootloader and rooted my Moto G. Today, after relocked boatloader and unroot (reinstalled the stock rom and reset factory), my phone come back to status
(bootloader) unlocked: no
(bootloader) iswarrantyvoid: no

Does that mean I will have my guarantee back again

That sounds good! I'll wait for stable CWM/TWRP and CM 11 nightlies though (I assume official one are on way).
Thanks for sharing info!

 

[denzel09]

Yesterday, I unlocked bootloader and rooted my Moto G. Today, after relocked boatloader and unroot (reinstalled the stock rom and reset factory), my phone come back to status
(bootloader) unlocked: no
(bootloader) iswarrantyvoid: no

Does that mean I will have my guarantee back again

Amazing :good:

 

[jonovw]

Except when you get the unlock code from Motorola, they would remember your device

 

[gunnroseclose]

Except when you get the unlock code from Motorola, they would remember your device

Here we talk about unlock bootloader brother. We no need a code to unlock bootloader and root device. Unlock code is to let device using many different networks, not lock to only 1 network.

 

[irishpancake]

Just in reply to the OP....

re the N7 "cracked screen" and "buzzing speaker"...

Just how did or could the unlocked boatloader cause these apparent manufacturing faults?

In what way would the unlocked bootloader allow Motorola a get out from any Warranty, even outside of the EU??

Manufacturers and retailers hide behind this myth of "your warranty is now void"....in circumstances where it is wholly BS.

Sent from my Moto G using TapaTalk

 

[jmoore4294]

Here we talk about unlock bootloader brother. We no need a code to unlock bootloader and root device. Unlock code is to let device using many different networks, not lock to only 1 network.

Incorrect. Currently the only way to unlock the bootloader on the MotoG is to get an unlock code directly from Motorola's website.

Sent from my XT1034 using Tapatalk

 

[danger2u]

Incorrect. Currently the only way to unlock the bootloader on the MotoG is to get an unlock code directly from Motorola's website.

Sent from my XT1034 using Tapatalk

we need a crack or something to lock the bootloader
but in Europe i think there is no problem for warranty at least u have some software issues
if is hardware i don t tink they say something or they don t repair ur device

 

[nupi]

Here we talk about unlock bootloader brother. We no need a code to unlock bootloader and root device. Unlock code is to let device using many different networks, not lock to only 1 network.

Wrong. We DO need an unlock code from Moto to unlock the bootloader. The Moto G comes without simlock by default (exception with PrePay phones) so that sort of unlocking is mostly rather pointless.

 

[denzel09]

Yesterday, I unlocked bootloader and rooted my Moto G. Today, after relocked boatloader and unroot (reinstalled the stock rom and reset factory), my phone come back to status
(bootloader) unlocked: no
(bootloader) iswarrantyvoid: no

Does that mean I will have my guarantee back again

To unlock you used an unlock code from motorola or simply you used a oem unlock command ?

 

[gunnroseclose]

Wrong. We DO need an unlock code from Moto to unlock the bootloader. The Moto G comes without simlock by default (exception with PrePay phones) so that sort of unlocking is mostly rather pointless.

I have to pay 2 GBP to unlock my moto G which was locked to Tesco Network after pay the full price of phone without a contract. So how could it be pointless here.

 

[denzel09]

we need a crack or something to lock the bootloader
but in Europe i think there is no problem for warranty at least u have some software issues
if is hardware i don t tink they say something or they don t repair ur device

For lock there is not need a crack

 

[danger2u]

yes but in fastboot says that the warranty is avoid after u unlock with motorola code.i ve flashed a original firmwarw,unroot,lock the bootloader and in fastboot says that i am out of warranty

Inviato dal mio XT1032 utilizzando Tapatalk

 

[gunnroseclose]

To unlock you used an unlock code from motorola or simply you used a oem unlock command ?

I followed the guide in modaco site to root the phone which was here. As follow that guide, I don't think that i got an unlock code from motorola to unlock bootloader

 

[denzel09]

I followed the guide in modaco site to root the phone which was here. As follow that guide, I don't think that i got an unlock code from motorola to unlock bootloader

Yup, but you, pratically, what have done for unlock bootloader?
Write here all that you have done. Only for unlock bootloader, not root and rest. Thank you..

 

[danger2u]

I followed the guide in modaco site to root the phone which was here. As follow that guide, I don't think that i got an unlock code from motorola to unlock bootloader

with that metode u don t receive the OTA updates