[Q] Watch Suddenly shut down

[khordo595]

Dear all,

Since 2 weeks my Wtach R suddenly shut down with battery level near at 80% and 50%.
You make a full charged, u can use it normally, but when you are near 78/80% it shudown, you hace to restart it, but it shutdown few secs after. Only way is to restart it from the cradle to charge again the battery.

No matter i try to reset, factory reset, resync the watch or my Phone (Lollipop 5.0.2) always the same issue.
When i look on battery Stat, Google Tells me 3h with a full battery charged. Other tools give me totally different and more logical Value.
@ this level my watch is useless

Any idea ?

 

[szaman89]

Dear all,

Since 2 weeks my Wtach R suddenly shut down with battery level near at 80% and 50%.
You make a full charged, u can use it normally, but when you are near 78/80% it shudown, you hace to restart it, but it shutdown few secs after. Only way is to restart it from the cradle to charge again the battery.

No matter i try to reset, factory reset, resync the watch or my Phone (Lollipop 5.0.2) always the same issue.
When i look on battery Stat, Google Tells me 3h with a full battery charged. Other tools give me totally different and more logical Value.
@ this level my watch is useless

Any idea ?

Yes. First of all update Android Wear app on your phone from apk mirror to newest one - this will extend your battery life. Which google play services do you have?

 

[khordo595]

Yes. First of all update Android Wear app on your phone from apk mirror to newest one - this will extend your battery life. Which google play services do you have?

Google play Service Version is : 7.3.29
Android Wear App : 1.1.1.1889093

All from Play Store, no APK sideload. I'm on Android 5.0..2

 

[szaman89]

Google play Service Version is : 7.3.29
Android Wear App : 1.1.1.1889093

All from Play Store, no APK sideload. I'm on Android 5.0..2

I have no other idea what would be a problem. I didn't hear about such problems. Maybe try to ship your watch to warranty?

 

[khordo595]

I have no other idea what would be a problem. I didn't hear about such problems. Maybe try to ship your watch to warranty?

I tried also to downgrade the Android version...No luck...
It's like Battery indicator is totally crazy...I restart the watch, phone is out of bluetooth range...Just had few seconds to see that Battery was @ 13%, then, it shutdowns or crashed, but the watch is shutdown...

 

[yamahar6]

I tried also to downgrade the Android version...No luck...
It's like Battery indicator is totally crazy...I restart the watch, phone is out of bluetooth range...Just had few seconds to see that Battery was @ 13%, then, it shutdowns or crashed, but the watch is shutdown...

Hi, did you try something like this ? https://youtu.be/Kg8-vjZV2g8

 

[davidboyd]

Mine was doing the same thing. I tried factory resets, tried running the watch with no apps or custom watch faces installed, etc and it kept happening. I sent mine in for warranty repair. It is being shipped back this week so I'll let you know if LG was able to fix it.

 

[davidboyd]

I received the watch back from LG today. They stated that they replaced the touch id chipset. I'll put it through it's paces and let you know if this resolved the random shutting down issue.

 

[Sgmaster]

Thread digging, sorry, although I'm experiencing the same issue the last few days... I have factory reset the watch changed ROM on my phone, but nothing works... It shutdowns at random times, although the battery is not less than 50-60%.
Its totally weird and I also have lost my warranty papers... :/

 

[khordo595]

Thread digging, sorry, although I'm experiencing the same issue the last few days... I have factory reset the watch changed ROM on my phone, but nothing works... It shutdowns at random times, although the battery is not less than 50-60%.
Its totally weird and I also have lost my warranty papers... :/

For the moment i do not have issue with my watch. The only thing i changed was a complete reset of my Phone (I flashed my HTC M7 with an other 5.1 distribution). Complete resintallation of my watch.
Sounds OK for the moment. In the past 6 month, only have 2 to 4 random shutdown...