[Q] Xoom working without display

nash_node

New member
Feb 7, 2013
2
0
0
Hey guys..

Tried to find same question here if it's posted.. but not.. so here goes.. A bit of a long type.. but please do bear with me.

I bought xoom wifi while i was in Japan from Au KDDI. But now I am posted in a different country. (we are talking about almost 5 hours of GMT) difference . And in this country, they don't even have a Motorola official dealer. So professional tech support is WAY WAY out of the question and a luxury hard to come by.

Here's the problem... I am sure this must have been asked somewhere else.. nevertheless.

I have been having the Xoom wifi for over a year now and it's been working darn perfectly. It has gone with me through desserts to snow capped mountains and literally been to both Hell and Heaven and worked Solidly without a wisp of a problem. Always have been rough hardy and like a thoroughbred horse which never had let me down when I needed the most. I just love this device so darn much.

Last night., i took some pictures and was using an app to "hide" them. (well., not of the obvious type you are thinking) but more related to medical evidence. There were some 300 odd pics so it was taking time. I left the xoom to finish it..... when i picked it up later.. the work was finished but now my entire gallery was showing as "no images / videos".. also all the MP3 were shown as missing but actual files were there in the folders.

I searched the web and it said that I have to "force stop" the "Image gallery" service in the settings > applications> all menu (name could be wrong as I can't remember it now) and allow the xoom to rebuild it's gallery references.

Did so.. and...nothing happened.. still the Gallery shows as "no images / videos"

So... did the next obvious thing of shutting down the device and tried to restart it.

well .. that was it


Xoom doesn't restart... no logo is showing ... nothing.. complete dead. I am sure i have more than 75% of the battery.

Tried all the key combinations of up, down , power keys... numerous times and in duration.. nothing. I charged the battery till the green light comes up..then tried some more variations..

Then suddenly, i heard my email notification sounds.... and the skype chat sounds.... when I checked the wifi router.. it shows that the xoom is connected. So basically the device is switched on and working perfectly it seems without display.


I really have no way of getting professional tech help at least for another 6-7 months. Can't ship it out as it would be cheaper for me to buy a new one. and to top it all, my warranty is over last June.

the device is as it's bought .. no modifications, rootings or flashing done to it. Just the usual updates rolled out only.

If the device had a slow death.. i would accept it and even would give it a proper farewell with a bouquet of flowers as it had been through a lot with me. But this sudden drop dead act is something I cannot accept.

So.... HELP... greatly appreciated.
 

zvonkorp

Senior Member
Jun 15, 2010
79
14
0
Kent, WA
facebook.com
Hey guys..

Tried to find same question here if it's posted.. but not.. so here goes.. A bit of a long type.. but please do bear with me.

I bought xoom wifi while i was in Japan from Au KDDI. But now I am posted in a different country. (we are talking about almost 5 hours of GMT) difference . And in this country, they don't even have a Motorola official dealer. So professional tech support is WAY WAY out of the question and a luxury hard to come by.

Here's the problem... I am sure this must have been asked somewhere else.. nevertheless.

I have been having the Xoom wifi for over a year now and it's been working darn perfectly. It has gone with me through desserts to snow capped mountains and literally been to both Hell and Heaven and worked Solidly without a wisp of a problem. Always have been rough hardy and like a thoroughbred horse which never had let me down when I needed the most. I just love this device so darn much.

Last night., i took some pictures and was using an app to "hide" them. (well., not of the obvious type you are thinking) but more related to medical evidence. There were some 300 odd pics so it was taking time. I left the xoom to finish it..... when i picked it up later.. the work was finished but now my entire gallery was showing as "no images / videos".. also all the MP3 were shown as missing but actual files were there in the folders.

I searched the web and it said that I have to "force stop" the "Image gallery" service in the settings > applications> all menu (name could be wrong as I can't remember it now) and allow the xoom to rebuild it's gallery references.

Did so.. and...nothing happened.. still the Gallery shows as "no images / videos"

So... did the next obvious thing of shutting down the device and tried to restart it.

well .. that was it


Xoom doesn't restart... no logo is showing ... nothing.. complete dead. I am sure i have more than 75% of the battery.

Tried all the key combinations of up, down , power keys... numerous times and in duration.. nothing. I charged the battery till the green light comes up..then tried some more variations..

Then suddenly, i heard my email notification sounds.... and the skype chat sounds.... when I checked the wifi router.. it shows that the xoom is connected. So basically the device is switched on and working perfectly it seems without display.


I really have no way of getting professional tech help at least for another 6-7 months. Can't ship it out as it would be cheaper for me to buy a new one. and to top it all, my warranty is over last June.

the device is as it's bought .. no modifications, rootings or flashing done to it. Just the usual updates rolled out only.

If the device had a slow death.. i would accept it and even would give it a proper farewell with a bouquet of flowers as it had been through a lot with me. But this sudden drop dead act is something I cannot accept.

So.... HELP... greatly appreciated.
HDMI Oout to a TV. IF the option isn't enabled let me know if your screen still responds to touch, just doesnt put anything out. If it responds to touch then you're good to enable HDMI OUT
 

nash_node

New member
Feb 7, 2013
2
0
0
HDMI Oout to a TV. IF the option isn't enabled let me know if your screen still responds to touch, just doesnt put anything out. If it responds to touch then you're good to enable HDMI OUT
Problem solved.

Let me jot down the process here for future reference if anyone else come up with the same problem

My problem = Xoom working ( i can hear the notifications, chat sounds etc)... but no display. No display what so ever at all... Nothing.. zip.. zero..

Tried and Failed = soft reset, volume up down combo buttons, holding them down for varies duration of times... cursing colourfully, threatening with abandonment and death, shaking it violently and blasphemy against the all mighty with a "Y u No work xoom" face !! ... non of that worked.

Solution = I narrowed it down to three problems.

1. Battery gone kaput !
2. The power button had worn or broken off
3. Display cables are at a fault


So..i figured that I have to rip it open to get a look at these and thanks to ifixit... got the guide.... and burrowed a set of tools from a friend

1. Took the cover off... and the top cover off as well.. so left with a half naked xoom

2. Checked the power button carefully... to see if there were any faults... NOP .. it was working fine

3. Moved on the to next .. battery ... seems ok (actually there was no way of checking it.. but it looked fine and the connectors were ok) so I figured that its ok and best not to fiddle with it.

4. well.. the connector cable seemed fine... but unlike what they have it in ifixit.. mine were separate cables attached (not as a ribbon) .. and i felt that it might be the cause of the problems as it seems have got a little rusty and seems to have moisture on it.

5. "Hey.. babe... where's your nail polish remover?? " .. with that question.. got it for "free" and carefully dabbed it and started cleaning the cables.

6. Half way through and ... "THERE WAS LIGHT" ... the screen just lit up

7. Have a smug on your face for actually "fixing" something without breaking it more beyond repair....take away all the death threats...thank the lord and make a deal with him to forget the things you said as you didn't mean it... check if all your data is till there without being mucked up.....walk like a boss showing people or spouse "see I bloody fixed it.. who da man now eh???"


Thanks a load to all who have put in their two cents trying to help out... love ya all