[Q]

[baniix]

at&t update blocked my atrix

 

[baniix]

I have at&t atrix but it's unlocked and I'm using it in Europe with my carrier.
Couple days ago I was notified that there is an update from att and that I should download, which I didn't do, but anyway phone downloaded package itself and it reminded me every hour that I should install it and no data will be lost. I did that finally last night but now I can't get it to work, there is android icon and ! sign on it and it has been there the whole night but will not turn on again. finally I took the battery out and than returned it, it started to work for one minute and than it showed -turning off, and android icon is now on the screen again???
Please help or advise!

 

[ar31791]

If you press the up and down volume buttons when the icon appears, do you enter a menu?

Sent from my MB860 using XDA App

 

[baniix]

I'll give it a try and reply.....

 

[baniix]

well I took it to service center, they told me that they can enter in that menu, but they can root it again, but all data will be lost.... can I avoid loosing data???

 

[ar31791]

If they just factory reset and reflash the rom, you shouldn't lose things like pictures and music, but you will lose app data including saved games and text messages.

Sent from my MB860 using XDA App

 

[baniix]

it's done, they charged me cca. 30$ but managed to save phonebook and photos, all else is lost. I can deal with that but I'm frustrated that this was caused by at&t update where I didn't have option to say no, just install now or install later. It also said that all data will be saved, which obviously was a lie. How can they do that, I didn't want this update at all.
This is very inconvenient for me, but than again it seems that no one cares!
Official update my as.......
Thank you for advice but this sucks!