[Q]

[siksik6]

hi all,

I don't seem to be able to copy anything from my HTC One via the USB cable..

When I connect the device 'usb debugging' is enabled on the phone, and the device shows up in Windows Explorer. If I browse the folder structure, it will hang.

If I connect the phone, wait until 'usb debugging' is enabled, and disable it, the phone reconnects, and I can browse with more success, and even copy a few files, but anything more than a few and it hangs again.

I've tried doing both of these with the HTC Sync app, and guess what.. it hangs. This is the same on two different Windows 8 PCs, with the original HTC cable.

Is there a known working driver or anything that I should be aware of?

Thanks, as always, in advance.

M

 

[BenPope]

Some people have had issues on Windows 8, but not me. Install the latest "HTC Sync Manager". I think the version is something like 2.0.61.

 

[siksik6]

Yeah I tried that. It managed to connect and start syncing, but then hung. Think I'll try the wife's Windows 7 laptop, maybe it doesn't like Windows 8.

Sent from my HTC One using Tapatalk 4 Beta

 

[BenPope]

It's fine for me. Stay away from USB3 ports.

 

[siksik6]

Its not usb3 either, as my laptop doesn't have any USB3 ports :/

Sent from my HTC One using Tapatalk 4 Beta

 

[paul_59]

No problems on my laptop (win 7 x64) via usb 2,
Also working with desktop pc , same os and via usb 3.

Would suspect your problem caused by HTC driver

This thread about HTC drivers may help
http://forum.xda-developers.com/showthread.php?p=39158024


Sent from my HTC One using xda app-developers app

 

[siksik6]

Seems like a Windows 8 issue. Works flawlessly on my wife's Windows 7 laptop...

Sent from my HTC One using Tapatalk 4 Beta