Quality feel (use of materials)

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XDA_RealLifeReview

RealLifeReview Dude
Nov 2, 2015
782
2,165
Rate this thread to express how you think the Razer Phone 2 feels in terms of quality. A higher rating indicates that it feels premium and high-quality (attention to detail is high, manufacturing defects don't exist, etc).

Then, drop a comment if you have anything to add!
 

bisdak4life

Member
Oct 27, 2018
6
1
Need help

mine feels weird,when you stop typing for 5sec, you can hear a very very small tone that kinda tells the sound booster or something is shutting off,and when resume typing, the typing sound will go from low to high,first 2 taps are low,,and also the back of it,its glass but try pressing it, you can feel the inside or you can hear some crackling noise like plastic,,not like the first razer,,do u guys have this problems also?
 

Notasaurus

Senior Member
Jul 8, 2015
79
38
mine feels weird,when you stop typing for 5sec, you can hear a very very small tone that kinda tells the sound booster or something is shutting off,and when resume typing, the typing sound will go from low to high,first 2 taps are low,,and also the back of it,its glass but try pressing it, you can feel the inside or you can hear some crackling noise like plastic,,not like the first razer,,do u guys have this problems also?

I started having the speaker pop issue start recently. It's any time after something uses the speakers. Like you can hear the amp shutting off. I've had the phone since Monday and mostly keep it on mute so maybe I just haven't noticed it before. But this weekend I've been playing more with the ringtones, notification, etc. It's kind of irritating now.
 

bisdak4life

Member
Oct 27, 2018
6
1
I started having the speaker pop issue start recently. It's any time after something uses the speakers. Like you can hear the amp shutting off. I've had the phone since Monday and mostly keep it on mute so maybe I just haven't noticed it before. But this weekend I've been playing more with the ringtones, notification, etc. It's kind of irritating now.

How about the back of ur phone when u press it with a little force?does it make any sound like an empty bottle water?
 

dazoe

Member
Oct 20, 2010
17
3
OnePlus 6T
mine feels weird,when you stop typing for 5sec, you can hear a very very small tone that kinda tells the sound booster or something is shutting off,and when resume typing, the typing sound will go from low to high,first 2 taps are low,,and also the back of it,its glass but try pressing it, you can feel the inside or you can hear some crackling noise like plastic,,not like the first razer,,do u guys have this problems also?

I too have the crackling sound when pressing on the lower third of the back of the phone. Not sure what about the sound 5 seconds after typing but I have noticed that some times the sound is quiet from time to time seems random to me. I also have an issue where after the phone has been quiet for a while the tap sound from a navigation button is way over driven and very loud. That to seems to happen randomly.
 

bisdak4life

Member
Oct 27, 2018
6
1
I too have the crackling sound when pressing on the lower third of the back of the phone. Not sure what about the sound 5 seconds after typing but I have noticed that some times the sound is quiet from time to time seems random to me. I also have an issue where after the phone has been quiet for a while the tap sound from a navigation button is way over driven and very loud. That to seems to happen randomly.

So the empty water bottle sound in the back is normal? I contacted them and the ask for a video about it
 

Notasaurus

Senior Member
Jul 8, 2015
79
38
mine feels weird,when you stop typing for 5sec, you can hear a very very small tone that kinda tells the sound booster or something is shutting off,and when resume typing, the typing sound will go from low to high,first 2 taps are low,,and also the back of it,its glass but try pressing it, you can feel the inside or you can hear some crackling noise like plastic,,not like the first razer,,do u guys have this problems also?

They ask me to send a video,ima live chat them on my break today,,i just posted my video on their fb page,razer support kinda sux
After watching the tear down video what I believe your hearing is the glass back making contact with the plastic that covers the wireless charging part and then separating from it when you relieve the pressure. I'm betting the rubbery plastic covering the wireless charging pad is slightly tacky.
 

lamamafia

New member
Oct 29, 2018
2
0
I'm experiencing this since you asked, probably wouldn't be if you didn't lol
Also have popping noise since the Razer update randomly and when I use the touchpad, it's annoying, I think the problem is software, and hopefully will get fixed soon, as for the enjoy l empty water bottle sure when squeezing the lower third of the phone, I think it's an adhesive thing like notasaurus says
 

bisdak4life

Member
Oct 27, 2018
6
1
After watching the tear down video what I believe your hearing is the glass back making contact with the plastic that covers the wireless charging part and then separating from it when you relieve the pressure. I'm betting the rubbery plastic covering the wireless charging pad is slightly tacky.

So is it normal?or no?i checked the note and iphonX and both of them dont have this problem
 

bisdak4life

Member
Oct 27, 2018
6
1
I too have the crackling sound when pressing on the lower third of the back of the phone. Not sure what about the sound 5 seconds after typing but I have noticed that some times the sound is quiet from time to time seems random to me. I also have an issue where after the phone has been quiet for a while the tap sound from a navigation button is way over driven and very loud. That to seems to happen randomly.
They said phone was damaged,i asked for replacement,its weird they cant give me a return shippung label right away,i have to wait 2-3 business days because pone is out of stock,i mean why cant they send me the return label while waiting for the stock,,well i'll wait till friday, you too ask for replacement or refund
 

Lifelessmxcn

New member
Apr 25, 2016
1
0
After watching the tear down video what I believe your hearing is the glass back making contact with the plastic that covers the wireless charging part and then separating from it when you relieve the pressure. I'm betting the rubbery plastic covering the wireless charging pad is slightly tacky.

I doubt its the wireless charging part. Even when pressing down where the logo is, I still hear the crackling sound.
 

GuitarGuy96

Senior Member
Mar 17, 2012
145
43
Bermuda Triangle.. HELP!
I'm not sure if this helps (I don't own the device) but I remember reading somewhere another user faced the same speaker sound popping issue, and what they did was go to Settings > Sound and turned off. . . one of the "Other Sounds" sounds. I can't recall which one but try turning off all - Dial pad tones, screen locking sounds, charging sounds, touch sounds and touch vibration(?) ... see if that helps? One of them was supposed to fix it.
Again, I don't own the device, I just remember reading this somewhere, some other user faced this issue.
 

Dr Ace

New member
Lockbutton doesn't feel right

I have a weird feeling with the lock button, it's not feeling like a button. Could it be that it's stuck inside? Just unboxed it... Can't really press it - only tap it. I have the Razer Phone V1 which has a defined click, but the V2 feels more like those home buttons from iPhones with the taptic engine instead of a real button but without a tap feeling. Is that normal? Otherwise I will make a refund on Amazon and get a cheaper one from the Razer store...
 
Last edited:

translucentfocus

Senior Member
Nov 3, 2016
73
42
I have a weird feeling with the lock button, it's not feeling like a button. Could it be that it's stuck inside? Just unboxed it... Can't really press it - only tap it. I have the Razer Phone V1 which has a defined click, but the V2 feels more like those home buttons from iPhones with the taptic engine instead of a real button but without a tap feeling. Is that normal? Otherwise I will make a refund on Amazon and get a cheaper one from the Razer store...

From your description, it sounds like you received a defective phone or something.


Haven't used the Razer V1 phone, but have used 2 different Razer Phone 2s and both have physical clicks. In addition to the feel, there's an audible click also (coming from the button itself--not artificial). I will say that because the button sits flush with the phone, it feels "different" than other phones I've had because tbe frame of the phone protects the button. But it should physically depress.
 

Dr Ace

New member
From your description, it sounds like you received a defective phone or something.


Haven't used the Razer V1 phone, but have used 2 different Razer Phone 2s and both have physical clicks. In addition to the feel, there's an audible click also (coming from the button itself--not artificial). I will say that because the button sits flush with the phone, it feels "different" than other phones I've had because tbe frame of the phone protects the button. But it should physically depress.

Ok, talked to the support yesterday and they say that it's a defect. And that they will send me a new one.

Oh man, Razer definitely has to improve their quality check procedures. I have now my 3rd Razer Phone V1 (one with defect speakers and one with a digitizer malfunction) and now my 2nd Razer Phone V2 after that problem with the lock button.

Never had problems like that with my Nexus 5X or my Moto G... And those were a lot cheaper.
 

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  • 2
    I also have the same issues

    Just wanted to add a vote to the crinkling when squeezing the phone and the speakers popping. No other issues with the phone so far. (For me personally, the crinkling when squeezing the phone isn't an issue.)
    2
    From your description, it sounds like you received a defective phone or something.


    Haven't used the Razer V1 phone, but have used 2 different Razer Phone 2s and both have physical clicks. In addition to the feel, there's an audible click also (coming from the button itself--not artificial). I will say that because the button sits flush with the phone, it feels "different" than other phones I've had because tbe frame of the phone protects the button. But it should physically depress.

    Ok, talked to the support yesterday and they say that it's a defect. And that they will send me a new one.

    Oh man, Razer definitely has to improve their quality check procedures. I have now my 3rd Razer Phone V1 (one with defect speakers and one with a digitizer malfunction) and now my 2nd Razer Phone V2 after that problem with the lock button.

    Never had problems like that with my Nexus 5X or my Moto G... And those were a lot cheaper.
    1
    They ask me to send a video,ima live chat them on my break today,,i just posted my video on their fb page,razer support kinda sux
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