Question and Answer thread for the Fitbit Versa

kuzibri

Recognized Contributor
Oct 25, 2008
7,550
2,066
113
[SIZE=+3]This thread has been created
for Questions & Answers/Troubleshooting
[/SIZE]

[SIZE=+2]Specific to Fitbit Versa[/SIZE]



Click link here: https://www.fitbit.com/shop/versa

Please feel free to share issues, questions and offer help

It is always best to thank the manufacturer, in lieu of simply posting "Thank you".

Please keep discussion focused, on the topic described in the OP
 

kuzibri

Recognized Contributor
Oct 25, 2008
7,550
2,066
113
Any ideas on how to modify the versa so that you can substitute calendar, weather or something else for the "Today" app (slide up)?
Hi, AFAIK the Today screen is integrated in the Fitbit OS and cannot be removed/replaced. In order to get a calendar of weather on your Versa, you have to install them on your Versa from within the Fitbit App. The weather app is by Fitbit itself and the Calendar is a Third party app.

regards, kuzibri
 
  • Like
Reactions: Jerry8538

kuzibri

Recognized Contributor
Oct 25, 2008
7,550
2,066
113
Clock Faces

Hi all, you can change the standard Clock Face on your Versa to your own liking by downloading other Clock faces. To do that, you will need to install the Fitbit App on your phone and setup the Versa on your phone. How to do that, see: https://help.fitbit.com/articles/en...Topics:Getting_Started&p=versa&fs=Search&pn=1. Once you clicked the link, got to "Trackers and Watches" and follow the intructions for your particular device, Android, iPhone and Windows 10 devices. More information about this, will be soon posted.

Kindest regards, kuzibri
 

Unidave199

Senior Member
Nov 18, 2013
302
58
58
Bands

Just bought my Versa and looking into wristbands. I have a Blaze now and use a silicone band that the watch just pops into the rubber cradle. Is there a similar band out there for the Versa?
 
  • Like
Reactions: Jerry8538

kuzibri

Recognized Contributor
Oct 25, 2008
7,550
2,066
113
  • Like
Reactions: Jerry8538

kuzibri

Recognized Contributor
Oct 25, 2008
7,550
2,066
113
Hi all, as earlier stated, I would keep you informed about Clock Faces for the Versa. I've found a clock face that's not only very beautiful but also very functional, heavily customizable and by it's size is also very battery friendly. My Versa, with this clock face lasts at least 5 days with this clock face, See this link,
Copy and paste the link into the browser on your mobile device: https://gam.fitbit.com/gallery/clock/364a8989-6105-4418-93aa-10a4e55775ea where the Fitbit app is installed. Or use XDA Labs on your mobile device.

Thiis is how it looks on my device after total customization (however the photo shows a blue background, imagine that's is dark black!!)



Here are two photo's off how this face looks on my Versa (mind that although the photo shows, for whatever reason, a blue background, imagine that it's dark black on my Versa)

Main display:

Stats Screen (sorry for the blurry image):


On the stats screen, you'll see from top to bottom, besides battery - time -date: Steps - Floors - Calories - Distance - Active Minutes and HR.

kindest regards, kuzibri
 
Last edited:

deepu458

Senior Member
Feb 11, 2015
724
173
63
VIJAYAWADA/FRANKFORT
Hi There,
I just bought the Versa Lite yesterday and tried to set it up with my essential Ph-1 runing Android 9 Pie. Now the issue is i can receive all notifications on watch from the phone except the Calls, Missed calls and Voicemails . I tried all troubleshooting tips mentioned in forums, so i would like to ask here to see if any knew or came across this sort of issue.
 
  • Like
Reactions: Jerry8538

kuzibri

Recognized Contributor
Oct 25, 2008
7,550
2,066
113
Hi There,
I just bought the Versa Lite yesterday and tried to set it up with my essential Ph-1 runing Android 9 Pie. Now the issue is i can receive all notifications on watch from the phone except the Calls, Missed calls and Voicemails . I tried all troubleshooting tips mentioned in forums, so i would like to ask here to see if any knew or came across this sort of issue.
Hi, the problems you're facing are the result of the fact that your mobile device is not in the list of supported devices by Fitbit. See: https://help.fitbit.com/articles/en_US/Help_article/2315/?q=compatible&l=en_US&fs=Search&pn=1. Scroll down to "Android devices"and press it. you will not find your phone in this list, sorry. Kind regards, kuzibri
 
Last edited:
  • Like
Reactions: Jerry8538

deepu458

Senior Member
Feb 11, 2015
724
173
63
VIJAYAWADA/FRANKFORT
Hi, the problems you're facing are the result of the fact that your mobile device is not in the list of supported devices by Fitbit. See: https://help.fitbit.com/articles/en_US/Help_article/2315/?q=compatible&l=en_US&fs=Search&pn=1. Scroll down to "Android devices"and press it. you will not find your phone in this list, sorry. Kind regards, kuzibri
hi Thanks for the reply, Actually after doing some many tricks and tips for it to work. I finally made it working by doing the watch Factory resetting. Then after setup gave up almost 4-5 hours then started working the incoming call notifications. I really dont know why it needs that many hours for it to work. But now i left it as is as i am not sure what has helped me in making it to work.
 

kuzibri

Recognized Contributor
Oct 25, 2008
7,550
2,066
113
hi Thanks for the reply, Actually after doing some many tricks and tips for it to work. I finally made it working by doing the watch Factory resetting. Then after setup gave up almost 4-5 hours then started working the incoming call notifications. I really dont know why it needs that many hours for it to work. But now i left it as is as i am not sure what has helped me in making it to work.
Hi, glad that you got it to work. That it takes soo long to finish the setup procedure is the result of the fact that this is done via BT. I usually do this via WiFi and then it takes about 30-45 minutes. Kind regards, kuzibri
 

kuzibri

Recognized Contributor
Oct 25, 2008
7,550
2,066
113
Clock Faces

Hi guys,

promised you to keep you all updated with new news about the Versa. Well there is:


there is a new, very beautiful and highly customizable Clock Face avaliable for the Versa. Although it's a payed one ($1.5 after a trial period of 30 hours, it worth every penny of it. Yo can change the home display from analog to digital by pressing on the bottom of the home display. By tapping the top of the home screen, you wil get the stats screen, with all the needed stats. See:
https://gallery.fitbit.com/details/5f05513e-568b-4993-92b7-783373d6c8a1. Try it out and you will be in no time addicted to this Clock Face, just like me. The size is only 17 kB which makes it very battery friendly. My Versa lasts 5 days on one charge with this Clock Face.

kindest regards, kuzibri
 
Last edited:

david72262

Senior Member
Jul 3, 2013
1,946
1,769
143
Oregon
I have a OnePlus 6t 8\256 just got the versa music controls don't work or show up. The watch showed up in Bluetooth settings as 2 different watches versa normally and all functions work except music controls, if I put the watch in it's settings Bluetooth pair it showed up as versa classic music controls work when paired this way but as soon as you do anything else with the watch or Fitbit app it goes back to the versa Bluetooth pairing and music controls stop working just purchased yesterday. also when you are paired to the versa classic Bluetooth you can work the music controls but it doesn't show the right song on your watch face
 
Last edited:

kuzibri

Recognized Contributor
Oct 25, 2008
7,550
2,066
113
I have a OnePlus 6t 8\256 just got the versa music controls don't work or show up. The watch showed up in Bluetooth settings as 2 different watches versa normally and all functions work except music controls, if I put the watch in it's settings Bluetooth pair it showed up as versa classic music controls work when paired this way but as soon as you do anything else with the watch or Fitbit app it goes back to the versa Bluetooth pairing and music controls stop working just purchased yesterday. also when you are paired to the versa classic Bluetooth you can work the music controls but it doesn't show the right song on your watch face
Hi David, I would advcie you to ppost your problem in this forum: https://community.fitbit.com/t5/Versa-Versa-Lite/bd-p/versa. Register and you can post it there. Generally you will be helped rather fast. Kind regards, kuzibri
 
  • Like
Reactions: david72262

david72262

Senior Member
Jul 3, 2013
1,946
1,769
143
Oregon

Hellspawm

Senior Member
Mar 23, 2011
222
112
0
Barnsley
Fitbit Versa ISSUE - Data not cleared Sync & try again

Hello all!

I would like to ask for some help if possible or if anyone have any idea how to rescue my Fitbit Versa.

Few days ago on my Fitbit Screen it pops up a message "Unlock with your phone"

Because i am not so into what Fitbit app offers i didn`t know that you can do this from the app on your phone, i messed up the watch.

As follow i tried to connect to my computer on fitbit app there by adding a device, but when the app it prompts the 4 square field to input the 4 digits code generated into your Versa screen i was unable to read as always it pops up the same message "Unlock with your phone" and i cannot bypass it.
When i see that i tried on my phone app from Fitbit but there was the same issue, so i deleted the device from the app. And like this it started the "party" been unable to add the Fitbit to the phone app nor to the computer app.

I was asking for help on Fitbit site on a forum and someone told me to do some steps

1. Delete from any Bluetooth pairing your watch.
2 Turn off the Bluetooth on devices (mobile phone, computer and who knows maybe any other pairing connections).
3. Turn off the devices that were paired with your watch, after you undertake the steps 1 and 2.
4 Turn on one of the device, and turn on the Bluetooth to pair with the watch.
5 Try and add it again the watch (device) to the app
- FAILED - as the watch still pops up on screen "Unlock with your mobile phone"

If the above steps fail try and do a hard reset by holding down all 3 buttons for about 10 seconds (more or less) and when the Fitbit logo show on watch , release the bottom right button , continuing to hold the top right and middle left buttons pressed until there is a vibration.

By doing so i was expecting the watch will reboot to factory settings, instead it pops up now DATA NOT CLEARED. SYNC & TRY AGAIN and from this screen i cannot go anywhere no matter how many times i try the hard reset method.

So from yesterday i am looking at one piece of garbage that cost me 170 pounds 2 years ago because i am unable to restart it. and i have no idea if there is a fix.

If here is anyone skilled to tell me how can i reboot this bloody watch to can use it again i would be thankful. i was thinking maybe there is any software that we can install in computer and by connecting the Fitbit charger USB to the computer to can flash the software again, like we can do on Android phones, to put any firmware we like. :fingers-crossed::confused::(:crying:

Any help would be appreciated!