R7 PlusM doesn't boot properly anymore

Apr 19, 2009
36
1
0
Norwich
www.facebook.com
Hi there, I have tried to find a solution today for this issue but I can't find anything useful anywhere :(.

Last night I received another update via OTA 151115 and proceed to install it as the earlier ones didn't work. Surprisingly this one worked and after restart my phone didn't had any trace of google apps on it, try to install google play, framework and so but the phone says it's not compatible with google (Big time). Then I went to the bootloader to perform a wipe/erase everything and here's when the problem began, it was stuck in the screen that says optimising applications (the one before starting the setup) and after half an hour unattended the phone restart itself one after another, like in a loop.... From this point on, I haven't been able to power on the device anymore.
It was bought through a third party seller from China, already contacted them and waiting for an answer...

Any clue about what can I do to use my phone again?

Update: I can see the oppo logo after pressing volume up plus power buttons for around 15 seconds but it shows for less than a second the screen it appears when it's updating the software and then it switches itself off... Is this a sign of possible recovery in some way?

just downloaded the last 151115 official update from the oppo community forum but I've got a problem. I can not enter the fasboot or recovery mode because the phone is like trying to install something and it constantly switches itself off... The day this happened, I had two files in my root directory, one was the few update and the other was a full Google thing in the same format than the fw file, I'm afraid I selected the wrong one and that's why the phone went crazy. I guess if there's some way to cancel that attempt to update the wrong file or reset that thing in some way, I'd be able to start over but I can't find anything grgrgr

By the way, the last ota update allowed google maps to work flawlessly and also Instagram, two of my biggest concerns with the phone

I'm even trying to contact oppo service to send the thing and sort it out that way xx

Cheers
Pedro
 
Apr 19, 2009
36
1
0
Norwich
www.facebook.com
I've just contacted Oppo Customer Service in Europe to see if they have any solution for my problem as I can't make this thing to start and the battery also doesn't seems to be charging though... No response for the moment, just an automated one confirming the reception of my enquiry :(

Should I start thinking about my lovely new phone as my new paper weight?
 
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ed_mobstyle

Member
Nov 17, 2008
25
5
0
I've just contacted Oppo Customer Service in Europe to see if they have any solution for my problem as I can't make this thing to start and the battery also doesn't seems to be charging though... No response for the moment, just an automated one confirming the reception of my enquiry :(

Should I start thinking about my lovely new phone as my new paper weight?
No, no you have a chance to save your phone. If you have to R7 plus M Oppo Chinese version, I can help you. I also had this problem, but he was able to solve it. My Skype: ed_mobstyle.
 

jinix1

Member
Nov 18, 2015
9
0
0
I was able to fix this problem fairly easily.
First I entered recovery (press Power + Volume Down when the phone is booting up)
Then from the device menu I installed a ROM, you want to download the version you last used. (MAKE SURE IT IS FOR THE OPPO R7 PLUS M)
After installing the stock rom, it will go into installation and have you set up your phone.
After you installed the ROM, download OPPO tools v 1.6.5
Open Oppo Tools and root your phone this will take a few minutes.
After you have rooted your device open Oppo Tools again and select Unlock Google Mobile Services (this too me two weeks to figure out).
Let the phone restart, after it is finished, you should have basic google functionalities (Playstore and Frameworks).
Now since you are rooted, it means that your phone will not download any further OTAs and you will have to install them as ROMs, you can do so by repeating the above process, but I'm not sure of the functionality of Oppo Tools past the most current version.

I cant post links to provide you to where the ROM files and Oppo Tools are at this moment
The roms will be located on the "[ROM][STOCK] Official R7 Plus Roms | R7Plus, R7PlusF, R7PlusM [15 Sep 2015]" of Oppo Fourms
The Oppo Tools will be located when you google "OPPO Tools apk" on your computer and it will take you to the thai version of Oppo Fourms follow the link there to download the apk
 
Last edited:
Apr 19, 2009
36
1
0
Norwich
www.facebook.com
Hi mate, thanks for your answer but my problems is that I can't enter the recovery mode cause the phone try to install something and then it switches itself off :(
I've tried to connect the phone to my laptops and sometimes they recognised it as Qhsub something and I can't find anywhere this driver. Then all the softwares I've got ask me for a scatter file which I don't have....
Also trying to contact support from the brand. For now just send them my data and the phone's imei and now waiting for the magic response... They are excessively slow in their answers!
Thanks so much anyway;)
Cheers
Pedro
 
Apr 19, 2009
36
1
0
Norwich
www.facebook.com
Still at the same point mate! The thing keeps on trying to install something and switches itself off. My windows laptop runs on win10, the other is a Mac so I guess useless for this matters... The battery runs out faster than ever even being off. Disaster! Lol
I would really appreciate your help
Cheers
Pedro
 

sollitair

Member
Dec 2, 2015
5
0
0
Hi matr
believe me I have just coming back from oppo office and I show them your video and what they said '' you have to change it with the guarantee you have''.
it clear now for me and I state that I had the same problem all what I did is installing the oppo drivers on my PC boot on fastboot mode give some commands to unlock it and tjen I flash the original recovery from oppo then tje coloros was installed and updated as well before flashi'g again TRWP recovery and right now I''m writing to you from my r7plusm it's work smothly rooted with the same original oppo rom coloros.
I hope that your just missing something and let me know to to follow you step by step on this.
cheers P
 
Apr 19, 2009
36
1
0
Norwich
www.facebook.com
Hi matr
believe me I have just coming back from oppo office and I show them your video and what they said '' you have to change it with the guarantee you have''.
it clear now for me and I state that I had the same problem all what I did is installing the oppo drivers on my PC boot on fastboot mode give some commands to unlock it and tjen I flash the original recovery from oppo then tje coloros was installed and updated as well before flashi'g again TRWP recovery and right now I''m writing to you from my r7plusm it's work smothly rooted with the same original oppo rom coloros.
I hope that your just missing something and let me know to to follow you step by step on this.
cheers P
Hi mate, my problem is that my computer detects the phone as qhsusb_bulk and I've tried every single file I found with that name and nothing changes, well, the device name from unknown to com1, com2... up to com13 I have seen.... Other thing is that I can't enter the fastboot mode or recovery mode neither. I wish I had an oppo service near home but I live in Uk, now I'm trying to get service from oppostyle and waiting for an answer. To be honest with you, I'm really annoyed with all this, never had a problem with bricked androids or iphones until I met this "guy" lol

Cheers
Pedro
 

sollitair

Member
Dec 2, 2015
5
0
0
I'm really sorry dude I hope I can help you as I did for mine it was quit simple with the same driver problems,so try to uninstall all drivers you have for oppo and install the one I shared with you taken from my ohone directly that the only way you can give any commands to your phone to switch to fastboot mode even if the problem still present
 
Apr 19, 2009
36
1
0
Norwich
www.facebook.com
Update to this thread, I can't do anything until I find a proper driver for the phone which actually is recognised by my laptop as Qhsub_bulk and I can't bloody find this anywhere at least for making 6795 processors or specifically for this model...

Any clue?
 

ed_mobstyle

Member
Nov 17, 2008
25
5
0
Update to this thread, I can't do anything until I find a proper driver for the phone which actually is recognised by my laptop as Qhsub_bulk and I can't bloody find this anywhere at least for making 6795 processors or specifically for this model...

Any clue?
No need panic ))) I've sent you a set for recovery your device )))) Good luck
 
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