Radio / SIM stopped working

untruestory

Senior Member
Nov 7, 2010
309
33
0
I bought two E4s (perry xt1768) direct from Motorola the day they were released for my kids. My daughter's went on Sprint and my son's went on Cricket. Around 11/1 my son's phone stops getting any service. Two weeks later my daughter's phone does the same. Neither phone shows any service or will recognize a SIM.

Anyone else have this problem?
I'm sending them in on Monday for warranty if I must but both have seen some bumps and scratches so I'm worried they won't cover it.
 

TomJ2

Senior Member
May 30, 2014
137
29
48
Colorado, USA
www.trjudd.com
Same here. Have had about two-months. No event that I can point to, received a call fine, put back in pocket, noticed I hadn't heard from anyone or received any texts in a while (about an hour and a half), checked phone and no connect. Doesn't recognize SIM. Tons of info online about this issue, usually happens around 2-months into ownership. Can't seem to find anything about this issue here on XDA??