Hi everyone,
Someone asked me to fix his phone and i'm stuck. The S7 is crashing randomly (black screen) and after a crash, it cannot be booted until the battery is dead (even by pressing power +home or power + vol-) and charged again. I don't know how to fix it and i'm stuck at this point.
Here is the story behind it :
The phone wrote the famous "moisture" message and then won't boot up. He never put it in water. So he put it in rice but it didn't work. The owner of the phone took it to a fixing store in Thailand where they changed the battery. After a day, the phone crashed and we send it to Samsung Thailand who told us a high cost without explanations so they didn't fix it and we got it back.
Hopping someone can help me about this problem :angel:
Update :
A deep-clean flash () got me stuck into "no command" and pushing vol+/vol-/home didn't change anything, it just bootlooped.
So then i tried installing TWRP 3.1.1, it's a success but after installing LineageOS 14.1 and booting the phone crashed at bootlogo and won't boot up again...
Another Update :
I finally managed to get it working saturday, but it crashed just today and it's the same. It crashed in a lightweight app with no app running in the background. I'm thinking of a material problem :/
New update, still hoping someone know how to fix this:
I tried to flash stock firmware over and over but it keeps crashing at the end of the boot animation... I'll try an oreo firmware, hope it'll fix it
Someone asked me to fix his phone and i'm stuck. The S7 is crashing randomly (black screen) and after a crash, it cannot be booted until the battery is dead (even by pressing power +home or power + vol-) and charged again. I don't know how to fix it and i'm stuck at this point.
Here is the story behind it :
The phone wrote the famous "moisture" message and then won't boot up. He never put it in water. So he put it in rice but it didn't work. The owner of the phone took it to a fixing store in Thailand where they changed the battery. After a day, the phone crashed and we send it to Samsung Thailand who told us a high cost without explanations so they didn't fix it and we got it back.
Hopping someone can help me about this problem :angel:
Update :
A deep-clean flash () got me stuck into "no command" and pushing vol+/vol-/home didn't change anything, it just bootlooped.
So then i tried installing TWRP 3.1.1, it's a success but after installing LineageOS 14.1 and booting the phone crashed at bootlogo and won't boot up again...
Another Update :
I finally managed to get it working saturday, but it crashed just today and it's the same. It crashed in a lightweight app with no app running in the background. I'm thinking of a material problem :/
New update, still hoping someone know how to fix this:
I tried to flash stock firmware over and over but it keeps crashing at the end of the boot animation... I'll try an oreo firmware, hope it'll fix it
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